Ratings & Prices for Madera Point Apartments, Mesa, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	4.5
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	38.5 days

Ratings & Reviews (161 Reviews)

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Verified Resident 755450 • vrp • 2020

03/25/2020

The staff were very kind, proficient and helpful. The office staff made me feel welcomed and I had a peaceful feeling as soon as I walked in. The community is quiet, clean , and secure. All of the residents are respectful and polite. See More

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Madera Point Apartments Manager

04/22/2020

We are so happy that you have chosen to call Madera Point your home. We are lucky to have a great team and we are honored to serve our residents. Thank you again for your comments and hope you live with us for years to come.

Prospective Resident • Visited 2020

03/04/2020

I just rented an apartment at Madera Point Apartments. The property is clean, there is ample parking, the office staff was very friendly and extremely helpful. I think that I am going to love living here.

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Madera Point Apartments Manager

04/22/2020

Thank you for your feedback. We certainly take pride in our community and appreciate your amazing review. We are so happy that you chose to call Madera Point your home!

Verified Resident 737063 • vrp • 2019 - 2020

01/17/2020

The front office staff were super helpful. I had quite a few issues when building my lease, as I had to remove someone off of it and the staff were very helpful! The apartment itself is just beautiful, clean, and modern!

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Madera Point Apartments Manager

02/07/2020

Thank you! for your wonderful review. We appreciate you taking the time to let us know how we are doing. Madera Point Management

Verified Resident 734659 • vrp • 2019 - 2020

01/08/2020

The other comments/feedback by others is true; the front office staff missed the class on providing great customer service. And I work in customer service, I figured I know how to be nice to people, least of my worries. Not at all. See More

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Madera Point Apartments Manager

01/10/2020

Thank you for taking the time to review our community. We use all of our reviews as an opportunity to learn and improve. We would like to have an opportunity to talk with you regarding your experience. Please come by the office to speak with our manager at your earliest convenience. Thank you again.

Verified Resident 723399 • vrp • 2019

12/04/2019

Really enjoy this apartment. The maintenance crew are so quick to respond and friendly. The office staff are so nice and love our dog. The grounds and bbq's are so clean and well kept. The security system that is every apartment is a very nice addition.… See More

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Madera Point Apartments Manager

12/30/2019

Thank you for your review. It is residents like you, that let us know that Madera Point is truly a home and not just "an apartment". It is our pleasure to do all we can to make your home a happy, comfortable, memorable one!

Verified Resident 722827 • vrp • 2019

12/02/2019

The apartments are really nice and modern. They're visually pleasing and have a good security system which can help you stay safe at all times. I'd efinitely recommend these apartments to anyone who is searching for one.

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Madera Point Apartments Manager

12/04/2019

Thank you for your nice review! You are truly valued and we thank you for sharing your great experience with Madera Point.

Verified Resident 500715 • vrp • 2018 - 2019

10/15/2019

I would highly recommend Madera Point to people who are looking for a great experience with an apartment community. I have lived here for 2-years and I don't plan on moving from this community until I purchase a house.

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Verified Resident 502984 • vrp • 2019

09/25/2019

The community is nice enough, and the staff is excellent. Maintenance responds very well, but there are many issues. I just moved into an upgraded apartment from an older unit here. The contractors left many things undone, but your staff handled the finishing touches well. And… See More

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Madera Point Apartments Manager

06/25/2018

Thank you for taking time to share your suggestion. We truly appreciate the opportunity to improve in any way we can. Its is important to us that all of our residents are proud to call Madera Point their home!

Verified Resident 690215 • vrp • 2019

09/04/2019

Very nice place, calm and people are very respectful...staff are friendly!... Schools, stores, post office, medical child care are close to me. I recommend here if you are looking for a secure and nicely place to live, specially if you have family!

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Madera Point Apartments Manager

10/29/2019

Thank you for taking the time to review our community. We are delighted to hear of your positive experience and that you are happy living at Madera Point. Our goal is to provide a place that you can proudly call home. Thank you again for the great review!

Verified Resident 654119 • vrp • 2019

09/02/2019

This apartment is located on the bound line between mesa and tempe and very convenient. It seems to be old because I can see some cracks on wall and old facilities. not good and not bad. it just an average apartment.

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Madera Point Apartments Manager

08/21/2019

Thank you for sharing your experience at Madera Point. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.

Verified Resident 642685 • vrp • 2019

08/13/2019

Staff is friendly and helpful. Love the valet trash! I like that it is a gated community. I like that the residence pick up after their dogs. I like that it is pet friendly! There is a good gym with nice equipment and it does not… See More

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident 670901 • vrp • 2019

07/29/2019

great place, professional staff, very clean, well kept, no complaints at all. great location, application process was professionally executed, move in as well, could not be easier. We really like it there

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident 668058 • vrp • 2017 - 2019

07/22/2019

Good place. Prompt service responses. Safe environment. Office personnel good. My only request would be better night lighting in the parking lot. The other tenants in the apartment complex are quiet and generally courteous.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback.

Verified Resident 662091 • vrp • 2019

07/08/2019

I have been living here at Madera since June. So far, I am happy here. The office staff are friendly. The maintenance staff rocks. They respond quickly to service orders. The grounds are kept up nicely and are quiet.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident 660296 • vrp • 2018 - 2019

07/03/2019

I love this small community in which any maintenance requests are proceeding quicky. Office staff know residents and keep up the residential events and issues pretty well. They communicate with residents with respect.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback.

Verified Resident 657392 • vrp • 2018 - 2019

06/26/2019

No frills, medium cost, staff is a mix between smart managers and how the hell did she get this job, groundskeeping is so so, safety of area is so so, a lot restuarants/stores to choose from, with everything considered complex is a solid 7/10

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Madera Point Apartments Manager

08/21/2019

Thank you for taking the time to provide your feedback. Please know we take all feedback seriously and use it as a chance to learn how to better serve our residents. We would like to better understand your review so that we may address any of your concerns personally. Please stop by the leasing office at your earliest convenience so that we can best assist you.

Verified Resident 653675 • vrp • 2012 - 2019

06/17/2019

The manager is friendly and she gets things done, but the other office ladies need lessons in customer service.Valet trash is required at $25/mo and the grounds are not monitored, so anyone can just out trash out all day. Trash left out = bugs. Hot tub… See More

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Madera Point Apartments Manager

08/21/2019

We are sorry to hear that your experience at our community has not met your expectations. Please know that we are happy to address any of our residents' concerns when brought to our attention. We invite you to contact the office so we can address the outstanding issues.

Verified Resident 643735 • vrp • 2019

05/22/2019

The office staff was very helpful when searching for my next home. It's a great community at a decent price and centrally located. Apartment layout is great and welcoming. The amenities are great. Several grills strategically located within walking distance from any place of residence.

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Madera Point Apartments Manager

08/21/2019

Thank you! for such a great review.

Verified Resident 632635 • vrp • 2019

04/29/2019

I like the apartment itself because it's big and spacious but it's a little noisy. Maybe because it's an older model building. Although I think the apartment is big and spacious and has a nice walk in closet in storage areas.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property!

Verified Resident 451111 • vrp • 2018 - 2019

04/24/2019

Quiet area; gated. Well maintained. Accessible to stores, busses and freeways. Apartments are clean and bright and have an airy feel. The flooring is a little on the cheap side but makes appear updated.

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Madera Point Apartments Manager

03/14/2018

Thank you for taking the time to tell your experience. We truly appreciate the feedback. We strive to provide the best experience to all of our residents & look forward to continuing to provide you a great place to call home!

Verified Resident 630079 • vrp • 2019

04/22/2019

Our move in experience has been great. Brenda at the front desk was a huge help. There were a few things we noticed had to be fixed after we did our initial inspection and they fixed it the same day we submitted the request! Awesome service!… See More

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident • Resident • 2018 - 2019

04/10/2019

Overall I am very pleased with this community. I enjoy my apartment and the amenities are wonderful. This community is constantly reaching out to the residents in an effort to solicit feedback to improve the community. This, to me, is a mark of a good community… See More

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident 622234 • vrp • 2019

04/01/2019

Very quiet, convenient, great location with access to schools, transportation, highways, shopping. The staff will make you feel welcomed and valued. Ample parking, well-kept grounds and community spaces.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident 608451 • vrp • 2019

02/25/2019

Beverly at the front office is friendly and personable! Apartment as promised. Work orders were completed promptly and respectfully. The community is quiet. Method of online payment is easy. Plenty of parking.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property!

Verified Resident 604085 • vrp • 2019

02/13/2019

Great experience. The staff was friendly and after moving from another state made the experience very easy. I'd definitely continue renting with BH. Love the way the apt was upgraded and the conscience of the amenities to my apartment.

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Madera Point Apartments Manager

08/21/2019

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Parking

Carport
Covered Parking

General

Air Conditioner
Balcony or Patio
Basketball Court
Breakfast Bar
Business Center
Business Center and Cyber Cafe
Carpet
Ceiling Fan
Clubhouse
Convenient to Freeways and Light Rail
Courtyard
Digital Thermostats
DishWasher
Disposal
Energy and Water Efficient Appliances
Faux Wood Flooring
Gated Access
Kitchen Pantries
Microwave
New Exterior Paint
On-Site Maintenance
On-Site Management
Outdoor Kitchen Area and BBQ's
Package Receiving Service
Premium Fixtures and/or Hardware
Premium Interior Paint
Premium Upgraded Units Available
Public Transportation
Putting Green
Refrigerator
Renovated
Resort Style Swimming Pool and Hot Tub
Smart Home Technology Packages
Walk In Closets
White Appliances
Window Coverings
Woodburning Fireplace

Pets

Dogs Allowed
Fee: $400
Rent: $35
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Fee/Deposits/Rent is per pet
Cats Allowed
Fee: $400
Rent: $35
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Fee/Deposits/Rent is per pet

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$907 - $1,107
SQ. FT.
550
Available
Avail.
5 Units
Model
A1

View Floor Plan

Price
Price
$1,077 - $1,264
SQ. FT.
680
Available
Avail.
3 Units
Model
A2

View Floor Plan

Price
Price
$1,177 - $1,391
SQ. FT.
780
Available
Avail.
3 Units
Model
A3

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
920
Available
Avail.
N/A
Model
B1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,262 - $1,556
SQ. FT.
980
Available
Avail.
5 Units
Model
B2

View Floor Plan

Price
Price
$1,267 - $1,516
SQ. FT.
1,100
Available
Avail.
1 Units
Model
B3

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

**We are currently operating with a heightened sensitivity to social distancing. We would still very much love to show you our community and discuss available options for touring. Please contact us to learn more.***Madera Point Apartments is a suburban apartment community conveniently located in the heart of Mesa, Arizona. The location offers convenient access to Loop 202, 101 and the Superstition Freeway. The Metro Light Rail and Banner Desert Hospital are just minutes away. Tempe Marketplace, Mesa Riverview, ASU, Mesa Community College, parks and amazing restaurants are just a few more locations within close proximity. We are also near the Chicago Cubs Training Stadium!Our one and two bedroom apartments feature breakfast bars, oversized closets, private patios/balconies,stainless steel appliances as well as wood-burning fireplaces and washers and dryers in select homes.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Hi i want 1bed 1bath i will come in January and how much for rent

Alethan · September, 29 2019 · 1 answer

· Just Now

Good Morning Alethan! Thank you for your interest in our community. Our team is eager to help you with your new home. In order to give you some pricing we will need to gather some additional information so we can make sure that we find you a home to match all your needs and wants. If you could please contact our office at your earliest convenience we would love to help you. Our number is . We look forward to chatting to you soon!

Manager Response · September, 30 2019

Frequently Asked

What are noise levels like at Madera Point Apartments?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Madera Point Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Madera Point Apartments?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 38.5 days to their community reviews in the past year.

Who manages Madera Point Apartments?
BH Management Services, LLC

What is the pet policy at Madera Point Apartments?
Dogs Allowed
Fee: $400
Rent: $35
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Fee/Deposits/Rent is per pet
Cats Allowed
Fee: $400
Rent: $35
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Fee/Deposits/Rent is per pet

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths