Number of reviews in the past 365 days | 30 |
Percentage of reviews responded to | 93.33% |
Average time to respond to reviews | 27.43 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 30 |
Percentage of reviews responded to | 93.33% |
Average time to respond to reviews | 27.43 days |
Thank you for taking the time to provide us with such wonderful feedback! We are pleased to hear our team has provided great service.
Thank you for taking the time to review. It puts a smile on our faces to know your experience in our community has improved. We appreciate your recommendation and hope to continue delighting you for many years to come.
It is reassuring to know just how comfortable you have felt in our community during these uncertain times. We are especially pleased that our team's upkeep and compassion helped you feel at home. Thank you for the great review, and we hope you enjoy our fabulous amenities this summer!
Alexis, thank you for your patience, and welcome to the community! We're glad Levi and the rest of our team have met your needs. Please feel free to reach out any time we may be of service.
Yheri, gracias por su excelente evaluaci>n. Nos complace escuchar cuynto disfrutar de la vida en nuestro hermoso complejo. Nuestro equipo alienta a nuestros residentes a limpiar despu?s de sus mascotas, por lo que parece un recordatorio puede estar en orden. Agradecemos que nos haya brindado esto a nuestra atenci>n.
Our team works hard to provide a seamless application and move-in experience for all prospective residents. We are sorry to hear that your experience did not live up to our high standards. We appreciate your detailed feedback but would love the opportunity to learn more. At your convenience, please email us directly at [email protected] We would love the opportunity to improve our process for future residents. Thank you in advance.
Thank you for your feedback. While we always take criticism of our community and services seriously and strive to improve whenever possible, according to our records, you were not actually living in the unit and instead had been subletting it to someone else. This arrangement had not been approved, so unfortunately we lack information on all of the goings-on there, including the whereabouts of your SRP box. We will certainly take the rest of your review into consideration; we wish you all the best in your new home.
Janis, welcome to the community! We're pleased to hear that you have had such a positive experience so far, and we hope you are feeling comfortable in your new apartment home. We'll make sure to pass your compliments on to Levi. Thank you!
Thank you for letting us know how supportive Levi was during your move-in process. It's a pleasure to hear that you and your family are enjoying your time here so far. Your 5-star review and recommendation mean so much to us.
We are thrilled to receive your 5-star review! We will be sure to pass along your gratitude to Levi. Thank you for selecting our community to call home. It's our sincere hope that all of our residents will be able to enjoy the pool and the rest of our amenities soon.
Thank you for the incredible review! We are thrilled to have you part of our community. We will be sure to share your gratitude for Levi's superior service with him. Please continue to enjoy your pool view and let us know if there is anything we may assist you with as you settle into your new home.
Brett, we're so pleased to hear that your years-long experience in our community. We're particularly glad that our new management has enhanced many aspects of our community, and we'll certainly pass along your compliments to Levi, Rob, and Mike!
It is delightful to read that your family had such a smooth transition to our community a couple of months ago. Thank you for sharing your positive experience with us. We will be sure to share your kind words with Levi, Allyson, and Rob. Take care.
Thank you for sharing your outstanding experiences with our team, Aaron! We'll be sure to share your kind words with Allison, Levi, and Edwin.
We are thrilled to have you and your family here. Thank you for sharing your positive experience with us. We will let Levi and Travis know that they were wonderful to work with.
Thank you for taking the time to write. Your thoughtful review about Levi, Lindsey, Rob, Travis, Edwin, Allyson, and Mike is wonderful to read. We will pass your positive sentiment along to them.
We have been lucky to have you here for five years, Michael. Thank you for noticing the improvements we have been making throughout the community. If there is anything you need, please let Levi, Lindsey, Allyson, Mike, Edwin, Robert, or Travis know. As you know, they are always here to help.
Welcome to the community. We are happy to have you here. We will pass your positive feedback along to Levi, Allyson, Lindsey, Mike, Rob, Edwin, and Travis. Take care.
Kamal, thank you for acknowledging the hard work of our management and maintenance teams! It's delightful to hear that you are enjoying everything our community has to offer, and we appreciate your review.
Welcome to your new home, Jada. We're glad to have you here, and we appreciate your positive feedback as a new resident. We will pass your review along to Levi, Allison, Lindsey, Rob, Travis, and Edwin. Thank you!
Shuntame, welcome to the community! There is nothing better than a swift and seamless move-in experience. We are glad that the team helped get you comfortable quickly. We will be sure to pass your thoughtful review along to Levi, Lindsey, Allyson, Mike, Rob, Travis, and Edwin. Take care.
Welcome to the community, Alonzo! There is nothing better than having a seamless move-in experience when you move to a new home. Thank you for your kind words about Allyson, Lindsey, Mike, Rob, Travis, and Edwin. We will be sure to pass your positive sentiment along to them.
Community events are such a fantastic way to mingle with your neighbors, and it's great to hear that you enjoy them! Thank you for sharing your appreciation for Levi, Allyson, Lindsey, Rob, Travis, Mike, and Edwin.
It is wonderful to live in a tranquil environment, and we are glad that you are having that experience here. Thank you for taking the time to write us such a lovely review. Please continue enjoying all of the amenities we offer to our residents.
Welcome to the community! We are happy to have you here. We will pass your compliments along to Levi, Allyson, Mike, Edwin, Rob, and Travis. Thank you for your review.
Thank you for making us aware of your concerns. Please allow us to clarify that we do allow transfers between apartments; however, if it were ever determined that a resident's actions contributed to a pest infestation, we would decline to transfer them to a new home in order to prevent the problem from spreading. That said, we cannot speak about your specific circumstances due to a lack of information. We encourage you to contact us directly at [email protected] to discuss this matter further.
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Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!ReNew One Eleven is an updated community with easy access to US 60 and AZ Loop 202 and just minutes away from AZ Loop 101, Phoenix Sky Harbor Airport, and various resorts. Residents enjoy the convenience of the Valley Metro Light-Rail expansion, shopping at the Mesa Grand and Mesa Riverview shopping centers, hiking in The Tonto National Forest or Usery Mountain Regional Park, and tubing down the Salt River. Our newly upgraded apartment homes are equipped with black appliances, updated cabinetry, brushed nickel lighting, and washers and dryers. You'll be delighted with our amenities that include a relaxing swimming pool and spa, an outdoor lounge area with grills, a state-of-the-art fitness center, indoor sports court, bark park and so much more! At ReNew One Eleven, we provide more than a place to live, we offer a lifestyle! Visit our photo gallery or give us a call to schedule a personal tour and open the door to a new way of living!
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