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San Montero Luxury Apartments


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anonymous

Resident 2010 - 2013

11/25/2013

Don't let the office staff here fool you with their fake smiles and even FAKER reviews on this site. This place is a rip off. The second you sign a lease here you better be in for the shock of your life. They will charge you a fee for everything and anything they can think of here. You get $50 fees for the following: Bringing pets in the pool area. Noise complaints past your first offense. Bringing glass in the pool area. having a cable guy run a wire up to the satellite dishes already installed on the roofs. YEP you get charged 50 bucks just for having a cable provider that uses the dishes already installed on the roofs. The carpets were not new when I moved in. two weeks after I signed onto my second year here everything in my apartment starting breaking and/or falling apart. (washer/dryer/dishwasher/Air conditioner -- literally everything! I had to have maintenance here at least once a week for many weeks to follow once all that started. I was promised things when viewing the model apartment that I did not receive upon moving in. Such as lighting kits on the ceiling fans in EVERY room. NOPE! I got ONE lighting kit on the ceiling fan in my living room. To get ceiling fans in any other room I was told I'd have to install lighting kits myself. But apparently once you renew your lease they offered ceiling fans in the other rooms as an 'UPGRADE!' What??? I live in LUXURY apartments and pay close to 1k a month in rent -- I should already be getting all the 'upgrades' there are!! That's what luxury living IS; otherwise it's just an overpriced JOKE in my opinion. During this little renewal/upgrade adventure they gave me a list of 5 things I could upgrade but was only aloud to pick 3 of the 5 listed to be 'upgraded.' Again I say, What!?!? The women in the front office are usually nice. But Luz is something else. I swear that woman tells me a different story regarding this place EVERY TIME I see her. Seriously -- get your facts straight. Jessica is wonderful and the other girls as well -- however don't be easily fooled. They may be 'nice' but they are anything but professional. I don't want to say too much more without giving myself away. I've live here a few years now and I've seen and heard A LOT around here. My next door and upstairs neighbors both want out too. I've only stayed so long because of the area. It's close to my job and my family and friends. If I could afford a house I would have left a long time ago. At this point I'd rather just downgrade in the 'luxury' department and go to the complex across the street. More to follow as soon as I'm free of this place.

    Review 15 out of 74

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