Review History for anonymous

Sandal Ridge Apartments


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anonymous

Resident 2011 - 2012

1/20/2012

I moved here May of last year. The first few months we had (small) roaches and they were something of a problem, but I sprayed bug repellent around my stove and around my front door and haven't had a problem since then. Parking for us has never been an issue. Rent is really cheap, apartment is decently sized however it is not luxurious by any means. The carpet was torn up and there was marker all over our bedroom door, flooring and walls. The laundry rooms are okay, but the machines are really small so what could be 2 loads I have to separate into 3 or 4. My biggest complaint would have to be the management. I adore Elizabeth. She has been nothing but great for us--SHE ACTUALLY DOES HER JOB!! Carmen is a -----. Lola knows what she's doing but she is VERY reluctant to do anything to help you especially when you need it. Jasmine I never see. Maintenance is GREAT. We got locked out of our apartment because management had our key to make a copy of it and we didn't get home until late that night because we'd been babysitting--turns out they didn't make the copy EVEN THOUGH THE MACHINE IS RIGHT IN THEIR OFFICE. A maintenance guy came out about 10 or 15 minutes after we called, opened up the office, made our copied key (too 2 minutes) and then made sure we got inside okay. Moses and the other guys are great too. Always very friendly and doing what they can to make sure everyone is comfortable. This last month we had a check mix-up and didn't have a clue why they weren't taking out our rent until the 17th. SO. Me, leaving for work at 8 and getting home at 530 or 6 didn't have the ability to talk to anyone about this issue because they have an annoying tendency to leave 30 minutes to an HOUR earlier then the posted time for office hours. We ended up getting stuck with a $250 late fee even though we had all of the money available to them the entire time.. even though we weren't notified of any checks being bad/bouncing or any late fees building up. Such --------. Our neighbors are super nice and never had an issue. Police do tend to crawl the area, but honestly I prefer it that way-especially living directly next to a bar. Never had any drug or hooker instances however you do get the occasional angry drunkard swearing in the parking lot. We just renewed our lease for another 6 months and I wouldn't honestly mind renewing for another 6 to a year.

    Review 11 out of 25

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