Review History for DrewProvost

Solana Luxury Condominiums


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DrewProvost

Resident 2012 - 2013

7/15/2013

My wife and I moved from Show Low, AZ down to Mesa because I needed to be closer to the VA hospital than we were. When we first came to Mesa we had no idea where we were going to live, and we had just a short time to find out. We must have looked at 20-30 apartments before we finally found Solana. Everything we looked at that fit our budget ($950/mo) was no place I wanted my six year old daughter living, and anywhere acceptable enough for that greatly exceeded our budget. Solana was able to get us in quickly and easily with a more than reasonable deposit, even with having pets. This has been the only place I have ever rented where the experience has only gotten better as time's gone on. To the staff, your more like part of their family than just a tenant. They don't have to look in a book or on the computer to remember what your name is or what apartment your in, and they are always willing to help no matter what it is. My car battery died one time while I was gone, I went to the front office for help, most places would have just called maintenance, but instead he came out and helped me jump my car. I am medically retired from the military and live off of a strict budget, there was one month where I ran into some unexpected unavoidable medical bills and was not able to make rent on time that month. Solana was very understanding and worked with me and my wife to get it paid without any late fees being incurred. Last but not least is maintenance, who again far exceeded any previous expectations I had. Anytime I ever put in a work order, they had it fixed within one day, if not the same day of me bringing it to their attention. It was also fixed right the first time. They were always very courteous and very professional. I could go on and on about my experience here, it was that great of one. The only reason we left is that we needed more space and are looking to buy our own home now, otherwise there would have been no reason we would have ever left. If safety is a concern or you as well you should have no worries here. I would take my family out for walks around the facilities sometimes as late as 10:30 at night, and not once was there ever anything to worry about. It is a quiet, comfortable community, free of the late night party going type. I would recommend this to anyone looking for a good family community.

    Review 15 out of 44

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