ApartmentRatings Property Breakdown
Ratings & Reviews
We appreciate that you took a moment to provide us with your feedback and would be more than happy to address some of your concerns. Our team here at Sorrento Apartments completes grounds inspections every morning in attempts to keep our community clean and free of debris. That being said, we ask our considerate residents to assist us in keeping our community this way by always disposing of your trash in the appropriate areas. Together, we can work to cultivate an environment that all of us want for Sorrento! We do have our pest control vendor visit the property every Friday to perform routine preventative measures. That being said, if there is an issue with your apartment we must be notified immediately! Pests are wholly unwelcome at Sorrento and we would love to work with you to eradicate any that have escaped our preventative measures. We do understand the frustration within our community concerning the hot water supply and assure you that it has been of our utmost concern. Upon inspection of the entire community plumbing system, we found that there was a leak in one of the lines and employed Alliance Plumbing to assist us in repairing it. Currently, the hot water should be fully functional. That being said, if there is an emergency and we have to shut off the water we do our best to send out an emergency email notifying our residents of this shutoff. If you continue to have issues, we ask that you please reach out to us at [email protected] so that we can be notified and assist you in finding a resolution. We hope we've alleviated some of the concerns you addressed in your review. Please have a wonderful day!
Thank you so much for your review! Your words mean a lot to us. Our staff works hard to provide our residents with the absolute best service. We appreciate your comments and hope you keep enjoying our community for many years to come!
We're so glad you're enjoying Sorrento! Our team is here for you, and thanks you for the lovely review. - ConAm Customer Service
It's not our policy or philosophy to treat anyone rudely or dismissively, and we apologize. Please feel free to reach out to our home office at [email protected] with more details, so that we can address this with our team.
ConAm assumed management of Sorrento shortly after this review was posted. We wish we had had the chance to make Sorrento a comfortable and enjoyable place for you to be. Our team is working hard to make improvements and provide great service. Sorry we didn't get to meet you. We wish you all the best!
Features & Amenities
- Laundry On-Site
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
- Dogs Allowed
Restrictions: Breed restrictions apply.
- Cats Allowed
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- SQ. FT.
2 Bedrooms, 1 Bathroom
- SQ. FT.
2 Bedrooms, 2 Bathrooms
- SQ. FT.
Welcome to Sorrento Apartments. Sorrento Apartments offers quality apartments within southwest Mesa, AZ. Our community is conveniently located off S Dobson Road a few blocks north of Mesa Community College, Fiesta Mall, and Cardon Childrens Medical Center providing easy access to major roads and highways such as US 60, US 101 and W Main St making your daily commute shorter! While our location will entice you, it is our community amenities and spacious interiors that will confirm just how perfect Sorrento Apartments is for your lifestyle. When you call our community home, you will enjoy two swimming pools, a 24 hour fitness center, fully-equipped kitchens, a spacious pantry, walk-in closets, and more! Call today to schedule a tour and discover why Sorrento Apartments is right for you! Ask about our newly upgraded interiors, available in select apartment homes.
Questions & Answers
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