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Tuscany Palms

 
 
 
 
 
 

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  Verified Resident 741655
vrp · 2020
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02/03/2020
When we first came to the building it was nice all around. Staff was friendly and helpful. We viewed the model unit. We would have preferred to look at a unit the same to ensure what we were getting. Once we received the keys. The unit did not meet our expectations. It was not a remodeled unit as stated. Staff has stated to replace appliances which are currently pending.
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Tuscany Palms Manager

02/28/2020

Thank you for sharing your experience at Tuscany Palms. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide. Please call our Property Manager at 480.649.2618. We hope to hear from you soon!

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