Review History for anonymous

The Village at Sun Valley Apartments


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anonymous

Resident 2012 - 2015

6/27/2015

My family and I have lived here for 3 years. Overall have been pretty happy. Clean grounds, two pools and washer and dryer in unit. Nice quality for price. When maintainance come they fix the problem. All the staff have been great accept for one Individual. She has not been friendly at all and has gotten a reputation amongst the residence. We talk while at the pool ect and many feel the same way. We have chosen to leave this apartments because of the distance from work so we went to an apartment hunter company and I shared our experience regarding this office lady the lady and man started laughing and said they do not personally enjoy working with her and then we moved on. It was short and they didn't bad mouth anyone but it was enough for us too know we are not the only ones who feel she isn't friendly or professional. My personal experience with her is she personally gets upset or defensive easily. You can say hi in passing and barely get a hello even when my children are with me. She doesn't change how I feel about this property because I have been happy but this property is way to good for unfriendly staff who makes residence feel uncomfortable even walking by them. As your "home" you don't want to feel uncomfortable with anyone especially the staff. Her name is Terri and may have room to grow and learn but she isn't there yet. Overall, all other members of the staff have been knowledgeable and nice! Loved Blanca, Maliah in the office and Ricky in maintenance. Overall I would recommend this property and think you will be happy moving here. It's not there fault a staff member don't know how to be friendly. With the staff they got 9/10 so they can't be too disappointed because everyone else is great and so is the community.

    Review 35 out of 66

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    The Village at Sun Valley Apartments

    March 2024

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