Review History for m.fuller

Saddle Ridge Apartments


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m.fuller

Resident 2015 - 2020

4/14/2020

Seeing that my review will not post to Google, I will post it here. I'm going to start off by saying that my parents have been long time residents of Saddle Ridge for about 5 years and they have enjoyed it so much until recently. My husband and I found this apartment for them when they were relocating to Tucson to be close to the grand kids. The manager, Erica, at the time was the person who helped us find the perfect location for them as they could not do any stairs. We felt as though she really cared about my parents wants and needs and it continued through the years. Even though my parents received an increase of $90.00, they wanted to stay because they truly enjoyed Erica and the maintenance supervisor, Ramon and their lovely neighbors. Ramon is the sweetest man we have ever met and he also takes care of my parents by simply saying hello, engaging in small conversation while they check the mail and at times taking the trash to dumpster if he saw them walking in the heat. This place was truly a community. Unfortunately, that seems to have gone away. New owners took over last year and the place has really gone down hill. Erica is no longer there and man does it show. The "professionals" in the office are terrible. Pre COVID-19 when entering the office, no one greeted us or my parents. The phone is never answered and honestly, everyone looks miserable. I am very involved in taking care of my parents so I see them at least once per week. My parents building has had empty apartments for months. Other neighbors have shared that the new owners have put in place strict policies to the point where people feel like they cannot live. A lot of neighbors have claimed they are moving out because it is no longer the community they fell in love with. My parents have also decided to move when their lease is up as it is no longer home. They are upset and disappointed that new owners could change something so wonderful into a place where we want to runaway from.

    Review 6 out of 67

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    Saddle Ridge Apartments

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