Lived here for almost 2 years now, and I can only say good things about the friendliness of the staff and service employees. They're always very courteous with me, and I've never had an issue going to them if I had a complaint.
*The Good* - Great staff. Timely maintenance. Decent location. Allows pets. Washer/dryer and dishwasher in-unit. Clean and accessible amenities. Less than a mile away from the lightrail, so it's pretty easy to access Phoenix nightlife if you don't want to drive. Spacious 1 bedroom apartments.
*The Bad* - A tad on the pricey side, I guess. But that's completely to be expected for a central location with a washer/dryer unit included in your apartment. An in-unit washer/dryer/dishwasher was super important to me when shopping for a place, so it's completely worth the extra few bucks.
Overall - Would definitely recommend to anyone looking for a decent, quiet place to stay that's in central Phoenix. With the location, you'll never feel too far from anything in the valley. Also, if you travel a lot (like me), having quick access to the 202/101/i10 along with being right up the street from the airport has been amazing.