Review History for Lswilliams299

Arboretum at South Mountain


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Lswilliams299

Resident 2017 - 2020

12/7/2020

Wow I thought before it went to crap when Maverick took over. Well now that Roscoe property management took over it's the most unethical, unprofessional property management company I have heard of. First off the property Manager Liza finds it okay to enter residents property illegally with no prior notice besides knocking on the door once not even giving you the time to answer it. She was very lucky to not end up with a bullet in her head. To top it off for me I have been a resident here for going on 4 years. I've always paid my rent on time even after losing my job's as a bartender due to the covid-19 pandemic. Yes I have been living here for the last 8 months without a lease so paying more than what I would pay being in a lease. I also accomodate 2 garages so that's even extra money they make off of me. Well this new property management decided it would be very ethical professional to put a thirty day notice telling me to vacate just due to the fact I don't want to be locked in a lease because I plan on buying a house again after all this covid-19 stuff slows down. That being said I'm a single mother of 3 who works as a general manager for a very well known company Uhaul. So as I continue to work crazy hours and raise 3 children without any support I'm being given the most unfair BS Christmas gift to myself and 3 children to be out of my place 6 days after Christmas. So Merry Christmas to my kids they won't be able to enjoy having Christmas tree and decorations or hardly any presents because Roscoe property management is a very unethical professional company that wants to force the ones who pay their rent and deal with all the crap around the property that is ridiculous because the bbq's haven't worked for over 6 months. They are actually a complete fire hazard. Along with having to go two months unable to get your own mail here. Continue to keep up the great work Arboretum of running this place into the ground. Oh and on your behalf yes I have gotten a couple noise complaints I'll admit that but it has always came from the same people the ones on the second floor below me for my kids simply being kids playing. My apologies for the poor construction of the building. If you only knew what the five of you adults living in that one apartment sound like to your neighbor below you he says you sound like a stampede of rhino's but he doesn't complain because that's what comes of living in apartments and having people above you. Besides them I am friends with everyone else around my apartment and with several others throughout the complex. So all I can say is F*** u Arboretum I'll be happy to no longer give my money to this ---- hole. Merry F***ing Christmas to you too....
    Manager

    1/26/2021

    Arboretum at South Mountain
    We're sorry this has been your experience. Changes at our community can be challenging and our new team is eager to help make a great living experience for all our valued residents. We're available to address your concerns and want to clarify that we have a new Community Manager. We'd be happy to discuss your experience, so please give us a call at (480) 759-1555.
    1 Previous Review

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    anonymous

    Resident 2017

    7/21/2017

    The apartments are spacious I'm in a 3bdr 2bath. Appliances can use an upgrade especially my dish washer I wouldn't be surprised if its manufacturered in the 90's it doesn't throughly clean the dishes even after I already pre clean them. My knob for the timer on my dryer is striped out so when you turn the knob it doesn't actually turn the metal rod coming out in order to turn it on. I had maintenance up to fix it but they felt putting a new knob on it would make it work which in fact didn't change a thing. So the maintenance personnel can use a Lil brushing up on there skills.

      Review 10 out of 88

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      Arboretum at South Mountain

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