B+

Avana at the Pointe Apartments

888 E. Clinton, Phoenix, AZ 85020
888 E. Clinton, Phoenix, AZ 85020
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Avana at the Pointe Apartments

888 E. Clinton

Phoenix, AZ 85020

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Ratings & Reviews (54 Reviews)

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 Verified Resident 834837vrp 2004 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/21/2020
A lovely way of life I've enjoyed for over 16 years. Beautiful views of both North Mountain Park and Phoenix Mountain Preserves, both not so much "within walking distance" as literally making up two of the borders of the complex. I've had no thefts in all… See More
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 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2020
The office staff are ok but need training in customer service, they are not welcoming or friendly. Its a shame because when I lived here in 2017 the office staff was friendly and welcoming. I lived in several different complexes around the US and this is… See More
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Avana at the Pointe Apartments Manager

10/19/2020

Hi there, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (480) 561-2775 to discuss this further. Have a great day!

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2020
Professional staff made it easy to schedule tour floor plans to online application and finally signing lease. Beautiful landscape. Neighbors very pleasant. Secured entrance and exits. Maintenance work order completed in timely manner. See More
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Avana at the Pointe Apartments Manager

10/19/2020

Hi there, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! (480) 651-2775 Thank you for the great review! Have a wonderful day! -Heather

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2020
People seem nice...some dont pick up their dogs poop, garbage is always around the ground area of the dumpster. First floor apt sucks I can hear every step theres 3 people and a dog above me. So thats a lot of feet walking and running back… See More
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Avana at the Pointe Apartments Manager

10/04/2020

Hi there, We regret to hear this. We would like to do our best to help fix what we can in this situation. Please feel free to stop by the office or call us (480) 651-2775. We look forward to hearing from you and assist your concerns. Have a great day! -Heather

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/27/2020
Overall, I think the staff at avana at the pointe are rude. The office staff feel bothered every time you ask them a question. I had a few conversations with management about rent questions and other inquiries and it left me feeling but bitter about the… See More
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Avana at the Pointe Apartments Manager

10/04/2020

Hello there, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (480) 561-2775 to discuss this further. Have a great day! -Heather

 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/24/2020
Repairs are terrible. When I paid my rent for September I was told they would no longer accept my cashiers check and that I had to pay online. Thats not what my lease says. I am out of here. Never been late on my rent. Ever,… See More
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Avana at the Pointe Apartments Manager

10/04/2020

Hi there, we apologize for the misunderstanding. We will continue to accept your cashiers check until you renew than it will be in the lease to pay online. We have been striving to go green in our office and hope you understand our mission. As far as your repairs please reach out to the office (480) 561-2775 so we can get those fixed. Thank you and have a wonderful day! -Heather

 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2020
Overall the experience is good for the amount of time weve been here, weve lived here over a month now. Area is quiet and most residents are friendly. Only complaint would be better communication regarding maintenance requests. See More
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Avana at the Pointe Apartments Manager

09/20/2020

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call (480)561-2775 or stop by the office. Have an awesome day! -Heather

 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2020
They do not maintain the interior of the apartments. They close work orders without actually completing them. My closet doors come off their tracks on a monthly basis and I have to complete my own general maintenance. See More
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Avana at the Pointe Apartments Manager

09/20/2020

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please don't hesitate to reach out to us if there's anything more we can do! (480) 561-2775. -Heather

 Verified Resident 817313vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/14/2020
The service here is excellent. The staff is very knowledgeable. The views are amazing. I found my new community members to be friendly and welcoming. I would recommend Avana at the Pointe to anyone seeking a sophisticated and inviting community. See More
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 Verified Resident 814826vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/09/2020
Peaceful Good neighbors Quiet area Assigned parking Plenty of trash receptacles which are maintained regularly Covid has been stressful without access to gym and pool but understandable that the safety of community comes first. See More
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 Verified Resident 812078vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2020
I love the entire ambiance of the Avana at the pointe Apartments. I love the fact that my neighbors are polite as well as respectful. I also love the fact that i see a cleaned and highly maintained environment on the regular basis. The leasing office… See More
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 Verified Resident 807913vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2020
I love the spacious layout of my apartment. The neighbors are friendly, and office staff as well educated. I have had some difficulties with maintenance in my apartment but overall it is a clean and functional living space. See More
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 Verified Resident 807900vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2020
The community is quiet depending on where your apartment will be, some areas are better than others and so it's all up to where they put you. If you lucky and you get into an area where there are no kids and just older adults then… See More
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 Verified Resident 807111vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2020
When you request assistance they do not come when scheduled and have not be effective at cleaning up or fixing issues. There is a huge infestation problem with bees and the property always has water leaking with the sprinkler systems. They also need to do a… See More
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 Verified Resident 804522vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2020
The grounds are beautiful, home is nicely renovated. Love the space. Staff is not helpful or friendly. Maintenance is slow. First floor you can hear ever single step from the upstairs neighbor. Affordable rent. Beautiful on the mountain less beautiful a few streets south. Love the… See More
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Avana at the Pointe Apartments Manager

08/23/2020

Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at (480) 561-2775 or [email protected] We look forward to speaking to you soon!. -Heather

 Verified Resident 804521vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2020
If you only want positive I dont have enough. Unfortunately the negatives outweigh anything nice I have to say. Considering I am currently in a hotel for the second night due to the incompetence of maintenance staff. AC broke. AC guy made it worse. Maintenance not… See More
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 Verified Resident 785446vrp 2017 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/12/2020
Some things are good about living here. Some are really BAD. A view of the mountains is obscured by a wall outside my patio. I find crickets in my bed. Poor maintenance crew. I have trouble getting the office to answer the phone & trouble getting… See More
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  Previous Review
· 09/10/2020
 Verified Resident 800201vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2020
Dont live here. Its a joke. Im being required to add more characters, so Goofy, Donald, Minnie, Mickey, Daisy, Pluto. Ummmmmmmmm. I cant think of any other characters that they would be able to understand, oh! Yay! Limit met. See More
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Avana at the Pointe Apartments Manager

08/18/2020

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at (480) 561-2775 or ([email protected]) so we can address your specific concerns. We look forward to speaking to you soon! -Heather

 Verified Resident 800199vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2020
Overall is ok. Office staff is friendly, but the amenities are a big issue. Often pools have issues and are closed. Its not the fault of residents that no one can work Sunday or after hours to allow us to use the pools. See More
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Avana at the Pointe Apartments Manager

08/23/2020

Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at (480) 561-2775 or [email protected] We look forward to speaking to yo u soon! -Heather

Catlady1987 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2020
check the reviews i have lived here since 2/2020 and it has been the worst these are run down apartments for high end prices i have not had a dishwasher since 6/13/2020 and no washing machine since 7/24/2020 they never have an answer when anything will… See More
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 Verified Resident 797574vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2020
Follow up to the situations reported and the solutions have to be improved. Security regarding access control gates maintenance and access to the parking areas to non residents have to be improved. We have always promoted this place but is in other hands to make people… See More
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 Verified Resident 794584vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2020
When I first moved in the staff was great! Throughout the year Ive been here it seems to have gotten worse. Even though the reviews are bad on Yelp I still gave Avana a try. My apartment was only spot painted when I moved in AND… See More
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 Verified Resident 791360vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2020
The response time to get repairs done is quite long. In addition, the hours that the pools and work out room are open are not conducive to people who work full time during the day. Im not able to use the pool most of the time… See More
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Avana at the Pointe Apartments Manager

08/18/2020

Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at (480) 561-2775 or ([email protected]). We look forward to speaking to you soon! -Heather

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2020
Overall, we have had a very positive experience here. We moved here from out of state and chose this complex and unit sight unseen, but feel so lucky! Great value for what you get. We really like our apartment layout. Updates/Renovations are cheaply done, but look… See More
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Avana at the Pointe Apartments Manager

07/07/2020

Hi Anonymous, we regret to hear that you are displeased with your recent experience with us. Our team strives to deliver an excellent experience, and we are disappointed you did not find this to be the case during your stay. When you have an opportunity, please reach out to us at (602) 298-4300 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. -Heather

 Verified Resident 784956vrp 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/29/2020
Overall we love living here but the grounds are severely lacking in the last four years in appearance. The plants are half dead. Cockroaches and rat traps all NOT a good look. Bring the standard back up please. See More
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Avana at the Pointe Apartments Manager

07/13/2020

Hello Verified Resident 784956, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the us know how we can improve. Have a great day! -Heather

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Parking

  • Covered Parking

General

  • Community Center
  • Controlled Access
  • Gym
  • Hot Tub
  • Pool

Floor Plans & Pricing

Studio, 2 Bathrooms

  • Price
    Price

    $1,165

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,101

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,059

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,300

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B+
Greystar
VIEW 2452 COMMUNITIES

Discover an unparalleled living experience at Avana at the Pointe. Encompassed by the natural beauty of the North Mountain Preserve and nestled beneath whistling palms sits Avana at the Pointe. An outdoor enthusiast’s dream, our gated community provides direct access to an array of hiking and biking trails, as well as Sonoran Desert exploration. Centrally located, Avana at The Pointe is just minutes from 3 major employment corridors, a variety of upscale retail options and some of the best, one-of-a-kind dining experiences in Phoenix. If relaxation is what you seek, look no further than your own front door. We offer an array of resort-style amenities, from our 4 glistening pools and spas to serene outdoor spaces and picnic areas. At the end of a long day, you can kick back on your private balcony and take in the majestic mountain views or the twinkling city lights. Discover your idyllic lifestyle at Avana at the Pointe.

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Frequently Asked

What are noise levels like at Avana at the Pointe Apartments?
The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Avana at the Pointe Apartments?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Avana at the Pointe Apartments?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.1/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 68.42% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 27.26 days to their community reviews in the past year.

What is the pet policy at Avana at the Pointe Apartments?
No pet policy available

What types of floor plans are available?
Studio, 2 Baths and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths


Avana at the Pointe Apartments Gallery

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Avana at the Pointe Apartments is an apartment in Phoenix in zip code 85020. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,059 - $1,300. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85201, 85021, 85028, 85014, and 85064 are nearby zip codes.

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Avana at the Pointe Apartments

Provided by Property Management

Management Photos (23)

  • (Manager photo uploaded on 07/21/2017) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/21/2017) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/21/2017) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/21/2017) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/21/2017) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/21/2017) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 08/13/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
  • (Manager photo uploaded on 06/07/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 05/03/2018) Image of Avana at the Pointe Apartments in Phoenix, AZ
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