Ratings & Prices for Avenel on the 16th, Phoenix, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	2
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (44 Reviews)

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Former Resident • 2019 - 2020

10/29/2020

I post this to warn others about the horrible experience here to prevent anyone going through this. Go else where save your money. They dress this place to look pretty and presentable. High crime rate around the area that the can't help I know. But there… See More

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Warz9090 • Resident • 2015 - 2017

03/29/2017

This place is beyond horrible!! The worst thing is there is a problem with widespread rodents. The other thing is the maintenance does a horrible job fixing issues and the staff do not seem to care. When there is a problem the management take forever to… See More

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Resident • 2015 - 2016

02/11/2016

This place has everything we need and ALL the staff from management to maintenance is on top of everything. This is my first time renting and reading reviews of other places people had said. if you have a great management team its a living space to… See More

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Elena JJJ • Resident • 2016

02/10/2016

I recently moved to Casa Tierra Apartments and so far everything has been great. The apartment is very affordable and close to my job. My kids go to school across the street which is another huge plus. Every one in the office has been very friendly… See More

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Resident • 2014 - 2015

07/31/2015

Casa Tierra Apartments gave us 1 year of hell. Worst experience ever, shady management, horrible maintenance, and very shady people living or hanging around the apartment complex. There where always cops and investigators looming around, random drug user making a ruckus in the middle of the… See More

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Prospective Resident • Visited 2015

07/21/2015

I live in this complex and wat i can say is do not move in here theres bed bugs i have ask for them to come fix my sink and they have not fix it all the carpet they dnt even put new ones its old… See More

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Resident • 2014 - 2015

07/06/2015

This is the worst complex I've lived in I have cockroaches and ants and my a/c broke 2 weeks ago and still waiting for them to repair it .

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Resident • 2015

05/25/2015

Have been requesting refrigerator to be fixed for 2 months still not done. Pool has sludge water in smells like urine. No response when asked for maintenance.

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Resident • 2014 - 2015

03/30/2015

I have had issues with this complex since I moved in. It takes forever for anyone to come fix anything that goes wrong in my apartment. I went to the office Friday 03-27-15 to put in a work order for the black mold in my bathroom… See More

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Resident • 2014

06/03/2014

Never ever ever rent at this apartments. They dont have proper maintenance. I have been there for 5 months and still have no AC. Im not the only one that doesnt have AC. My toilet is still wobbly. Dont have a toilet seat and Ive already… See More

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Resident • 2014

04/06/2014

garbage place, don't move here.

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smclaughlin11 • Resident • 2013

12/22/2013

My review would echo the previous comments. The carpet should have been replaced a decade ago. The roof leaks, and yes it does rain in Phoenix, and when it does.....I did not have a functioning sliding door, and now it functions but there is a 1/2"… See More

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jamiepowell • Resident • 2013

11/17/2013

This place was horrible from the day I moved in. The morning I was moving in I was told I would need to wait until 3pm because they were needing to finish cleaning my place, witch, by the way, I was supposed to have been moving… See More

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Resident • 2012 - 2013

01/21/2013

Where do I even begin? Lets start with the first day I moved in. The apartment smelled of mildew and was very damp. It immediately alerted me to a problem. It was August so naturally I turned on my A/C. It started dripping right over my… See More

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Resident • 2011 - 2012

08/10/2012

This is my second year living here, first year it was ok didn't have any problems other than people making a lot of noise. My husband had to carry a knife just in case a drunk guy got mad because we asked to turn down the… See More

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Resident • 0

06/05/2012

To anyone thinking about moving here, don't do it, unless you do drugs, party all night or are an illegal. If you fit these requirements then your perfect for Casa Tierra. Now, if you have a family and need a decent place to stay you might… See More

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Resident • 2012

05/22/2012

Do not move into this apartment complex. Management does not care if maintenance fix anything. The main problem is that management and the corporate office will try to keep your security deposit. I was told by the property manager that my security deposit was not her… See More

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Classsiutefiling • Resident • 2012

05/16/2012

Please continue submitting your applications.... https://turbocourt.com/go.jsp?act=actShowState&tmstp=1303165691288&id=11542622 See More

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rmj897 • Resident • 2012

05/05/2012

I moved out of my apartment about 3 months ago. I was told I was going to receive my security deposit in 30 days. It has been over three months and I have not gotten my security deposit. If there is anybody with the same situation… See More

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Resident • 2010 - 2011

05/04/2012

my husband rent an apartment there and leave it about 6 months ago and 'til today they doesn't pay the deposit,and the manager doesnt care about that!!! they just aswered "we're looking at your case!!"We ask for help to BBB, and they could do nothing about… See More

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Resident • 2011 - 2012

04/30/2012

To who may concern, Casa Tierra Apartment Phoenix, Arizona has not fixed anything correctly in 8 month period since I have move in back in 2011. They send in non-professional and non-English speaking workers. I've have made numerous work orders since move into 3815 N.16 St… See More

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Resident • 2004 - 2012

04/18/2012

THE FOLLOWING WAS INCOMPREHENSIBLE...TEHEHEHEHEHE! Dear Ms. Land-Lady/Land-Lord, 1.) My leaking roof was fixed, but now I have TWO big white patches on the ceiling from where it was leaking from for THREE(3) days. When are you going to repaint the ceiling? 2.) I keep losing my… See More

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Resident • 2012

04/02/2012

Just moved in... Carpet is stained throughout the entire living room. (studio) Shower was still dirty and there's what appears to be blood stains on the tile in the bathroom. I have brought this to the attention of the manager, Martha, and i'm pretty sure she's… See More

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Resident • 0

03/30/2012

Welcome to HELL INCORPORATED. Check-out the photos. Nothing gets fixed. Residents who drive-in and park in the early morning hours are blasting their Mexican music waking everybody up. Mexican neighbors like to yelp like animals and have no respect while they get high and throw their… See More

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miceka • Resident • 0

03/19/2012

I just moved in. There were signs of leakage which Martha - the Manager told me there should be no concerns. 3 months down the line my apartment got flooded!!! What does my Manager say? Go shove it or move out! I REALLY PITY the people… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking

General

Air Conditioning
BBQ Area
Faux Wood Flooring
Gated Access
High-Speed Internet
New Appliances Available
New Cabinetry Throughout
New Carpets
On-Site Maintenance
On-Site Management
Package Receiving Service
Renovated
Se Habla Espanol
Window Coverings

Pets

Dogs Allowed
Deposit: $250
Fee: $250
Rent: $30
Pet Limit: 2
Comments: Pets Welcome! Breed restrictions apply.
Cats Allowed
Deposit: $250
Fee: $250
Rent: $30
Pet Limit: 2
Comments: Pets Welcome! Breed restrictions apply.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
440
Available
Avail.
1 Units
Model
Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
625
Available
Avail.
N/A
Model
1 bed 1 bath

View Floor Plan

Price
Price
N/A
SQ. FT.
675
Available
Avail.
N/A
Model
1 bed 1 bath

View Floor Plan

Price
Price
N/A
SQ. FT.
700
Available
Avail.
2 Units
Model
1 bed 1 bath

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
900
Available
Avail.
1 Units
Model
2 bed 2 bath

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Avenel on 16th has undergone significant, transformational renovations with new remodeled studio, one and two-bedroom apartment homes! The renovation includes a remodeled leasing center, updated pool, new BBQ area, outdoor firepit and other new amenities. Located in Uptown Phoenix, Avenel on 16th is just minutes from the Piestewa Peak freeway with easy access to Sky Harbor Airport, upscale restaurants and entertainment sports parks in Downtown Phoenix. For your outdoor pleasure, experience Steele Indian School Park and Dog Park for your fur babies. The neighborhood includes Biltmore Fashion Park, Fifth Avenue Shops and The Shops at Town and Country, with a wide variety of shopping and restaurants to choose from. Stop by and see the new and exciting transformation, where luxury meets affordability. Avenel on 16th can be your new home today!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

What is security like?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Avenel on the 16th?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Avenel on the 16th?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Avenel on the 16th?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

What is the pet policy at Avenel on the 16th?
Dogs Allowed
Deposit: $250
Fee: $250
Rent: $30
Pet Limit: 2
Comments: Pets Welcome! Breed restrictions apply.
Cats Allowed
Deposit: $250
Fee: $250
Rent: $30
Pet Limit: 2
Comments: Pets Welcome! Breed restrictions apply.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths