Review History for anonymous

Bolero Apartment Homes


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anonymous

Resident 2019 - 2020

9/7/2020

I wouldn't even know where to start. Let's start from day 1. When I first moved in, the apartment was filthy. My kids and I had to deep clean the whole apartment. The vinyl floors were lifting, drawers from the kitchen cabinets were all off and wouldn't close, the blinds were all chewed up, the microwave looked like they took a knife to it and damaged it. The person who did the walk through with me refused to list everything down on paper, stated it wasn't necessary. Fast forward a couple months after moving in, the neighbors to my left would party through the weekdays and the neighbors above would beat the crap out of each other... put those two together on a weekly basis and you have a nightmare of a night. I called the office to let them know what was going on and I was told there was nothing they could do. Moving on... there was issues with roaches and it never ended. Parking was a nightmare. Management decided to switch parking regulations every so often making it very inconvenient. There were times when I got home late from work and there was no parking at all! I would have to drive around for half hour waiting on someone to leave. Let's not forget about getting someone to answer the phone or getting an email reply from anyone in the office. On to the amenities... the gym equipment never worked, the weight lifting machine could never be used since parts were always missing. The pool area was a disaster, you couldn't even use the grill because it was always filled with burned charcoal, which by the way was a propane grill. Did I forget to mention the dog poop issue. Seems like people just don't know how to pick up after their dogs and it only took management a year to send out a notice stating they'd be fined if they didn't pick up after their dog poop... how would they know who did it if not everyone is on the lease? Hmmmm... Trash... omg trash was horrible! Trash everywhere in this place. If they know they are going to have so many people living in this place why not have trash picked up a couple times a day?!?!? Gates never worked-were always open, the locks to walk into the gates were removed so anyone can get in without a key. Maintenance took forever to even look at a work order and my floors were never fixed as promised. By the time I moved out, everything they were doing to my account was a hot mess! I WILL NEVER COME BACK TO THIS PLACE!!!!!!!! Thank goodness I never have to deal with these people ever again!

Review 4 out of 25

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Bolero Apartment Homes

March 2024

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