Camelback Flats Apartments

5128 N 15th Street, Phoenix, AZ 85014
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ApartmentRatings Property Breakdown

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4.0National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.1
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4
Work Order
Our team's performance in responding to service requests.
61%RECOMMENDED
THIS PROPERTY
VS
67%CITY AVERAGE

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Camelback Flats Apartments Manager

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Verified Resident 716660 2017 - 2019 Not Recommended
Reviewed 11/11/2019
Terrible place to live. They continuously added to what I had to pay per month, and did nothing with it but exterior beauty stuff, while laundry room machines stayed broken for at least a year, and our air conditioning system being one of the worst you… See More
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Verified Resident 714174 2019 Not Recommended
Reviewed 11/05/2019
If I would of known the extent of the issues that would have been coming and going. I would of moved into another complex. Issues always arise and they seem to be patch but things will always break again like the a.c. system. It has been… See More
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Verified Resident 709855 2019 Recommended
Reviewed 10/24/2019
Not a great experience so far. I just moved in and there are is a cockroach infestation. Things were not clean and the paint job in the apartment is terrible. I didn't have a shower head when I moved in either. The office staff have done… See More
Camelback Flats Apartments Manager10/31/2019

Hello - we appreciate you sharing your experience and apologize that so far, things haven't lived not up to your standards. We strive to provide a comfortable and convenient living experience for our residents. For this reason, I would like to invite you into the office to meet with the team so that any outstanding concerns can be resolved.We're confident that they will do their best to find a solution, if possible. They look forward to hearing from you.

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Verified Resident 708478 2019 Not Recommended
Reviewed 10/20/2019
Really miserable, hate this place. I made a big mistake coming here. Not been able to sleep well because all the cockroaches. They never fix anything right. Its really frustrating. The communication from staffs is really bad. See More
Camelback Flats Apartments Manager10/31/2019

We appreciate you sharing your experience with us and would like to apologize that your experience to date has not lived not up to your standards. We truly strive to provide a comfortable and convenient living experience for our residents. For this reason, I would like to invite you into the office to meet with the Manager. The team is eager to listen to all your issues and concerns and we are confident that they will do their best to find a solution, if possible. We look forward to hearing from you.

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Verified Resident 703125 2017 - 2019 Recommended
Reviewed 10/05/2019
I moved in 2017 and I liked the area and the apartment community. People were friendly, the apartment complex was in an area that I was familiar with. The staff were available and willing to assist you.
Camelback Flats Apartments Manager10/31/2019

Thank you for your 5-star review!! We are happy that you are excited about Camelback Flats Apartments. We hope to have you as a member of our community for many more years.

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Verified Resident 701414 2019 Not Recommended
Reviewed 09/30/2019
Staff needs a WHOLE lot of improvement with communication with tenants and more importantly with each other. Three times now I've scheduled a work order, arranged to have my dog not in the apartment, only to come home and find out they never even came to… See More
Camelback Flats Apartments Manager10/01/2019

Thank you for sharing your experience at Camelback Flats. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.Please stop in or call the office so that we can address your concerns, in person. Thank you, Camelback Flats Apts.

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Verified Resident 694670 2019 Not Recommended
Reviewed 09/13/2019
The staff was very friendly to me before moving in. I got a call 4 days before move in asking me when I was moving in, I told them my move in date and they said they were closed that day and I would need to… See More
Camelback Flats Apartments Manager09/24/2019

Thank you for your feedback. We do appreciate you sharing your experience with us and would like to apologize that your initial experience had not lived not up to standards. Our goal is a 5-star rating from all our residents, so please call or stop by the office and speak to the team, if there is anything we can do. We hope to hear from you soon!

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Verified Resident 686200 2019 Not Recommended
Reviewed 08/27/2019
Worse place I ever lived! I would not recommend to anyone. Always isses and never solution. We pay a lot to live here. Why cant things be running properly? Why do tenants have to suffer. Worse thing I ever did was to move here See More
Camelback Flats Apartments Manager09/24/2019

Thank you for your feedback. We do appreciate you sharing your experience with us and would like to apologize that your initial experience had not lived not up to standards. Our goal is a 5-star rating from all our residents, so please call or stop by the office and speak to the team, we're here to help so if there is anything, we can provide updates with, please call. We hope to hear from you soon!

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Verified Resident 685828 2019 Recommended
Reviewed 08/26/2019
It's been ok. There have been AC issues at least 3 times in the 2 months we've been here and currently dealing with no water because of an "emergency leakage" but the staff(office and maintenance) are all very friendly. See More
Camelback Flats Apartments Manager10/01/2019

We are sorry to hear that your experience at our community has not met your expectations. Please know that we are happy to address any of our residents' concerns when brought to our attention. We invite you to contact the office so we can address the outstanding issues. We appreciate you! Camelback Flats Apts 602-264-8495

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Verified Resident 677049 2015 - 2019 Not Recommended
Reviewed 08/10/2019
I find it funny that the apartment hours are now Sunday to Sunday however windows hours were needed when I had to pay my rent and resolve issues in the past it wasn't available. So now the service that I should have had for the past… See More
Camelback Flats Apartments Manager10/01/2019

Thank you for sharing your experience at Camelback Flats. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.Please stop in or call the office so that we can address your concerns, in person. Thank you, Camelback Flats Apts.

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Verified Resident 675833 2016 - 2019 Recommended
Reviewed 08/07/2019
I've enjoyed living at the community. Quiet and easy going residents. Monthly rent reasonable. Office staff helpful and maintenance staff competent. Enough car spots to easily park without any hassles. See More
Camelback Flats Apartments Manager10/01/2019

Wow - thank you for your 5 star review! You are truly valued and we thank you for sharing your great experience with Camelback Flats

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Verified Resident 672688 2019 Recommended
Reviewed 08/02/2019
Nice Quiet community that being renovated and has a decently nice amount of people, neighbors are nice and quiet/respectful. The area around the apartment is really convenient for shopping/etc..So far loving this place. My main complaint is that theirs no gate to exit the apartment via… See More
Camelback Flats Apartments Manager10/31/2019

We are glad you enjoyed your time living with us and greatly appreciate your feedback! We will communicate this with our staff to make sure we are providing the best service possible!

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Verified Resident 669928 2019 Recommended
Reviewed 07/26/2019
The leasing staff was very helpful in finding the right apartment for me and taking me through the application process. The move in was super quick and easy and they have remained in touch since to make sure everything went well.
Camelback Flats Apartments Manager10/01/2019

Wow - thank you for your 5 star review! You are truly valued and we thank you for sharing your great experience with Camelback Flats

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Verified Resident 669060 2019 Recommended
Reviewed 07/24/2019
My experience was great, I requested information and they contacted me the next day and offered a tour to the property. The apartment was available and my application was smooth, I got approved the same day. Their staff and management are very nice, friendly and helpful.… See More
Camelback Flats Apartments Manager10/01/2019

Wow - thank you for your 5 star review! You are truly valued and we thank you for sharing your great experience with Camelback Flats

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Verified Resident 664370 2019 Recommended
Reviewed 07/13/2019
I had been living with family for the past nine months. Had been looking for a convenient place to live close to work. The leasing person that showed me the model was very friendly and I desperately needed a place to live. So far this move… See More
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Verified Resident 664150 2017 - 2019 Recommended
Reviewed 07/12/2019
Good complex. Nice service workers and front desk agents. Security guards on site and nice. Some things lacking but not much. Overall a solid place to live for a decent price. Not the best nor worst place to live but has potential and things continue to… See More
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Verified Resident 662197 2018 - 2019 Recommended
Reviewed 07/08/2019
The new property manager is awesome. He answered my questions and is helping me to adjust my apartment and the surrounding area since I have become disabled. I have found it much easier to interact with the leasing office staff and trust that they're there for… See More
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Verified Resident 651374 2015 - 2019 Not Recommended
Reviewed 06/11/2019
New management is terrible. No professionalism at all. They fired all the old staff and never introduced or identified themselves. They dont answer the phone at the office. I called to report dryers out of service in laundry room left message a month ago. Still not… See More
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Verified Resident 650829 1999 - 2019 Recommended
Reviewed 06/10/2019
It's been good over the years, with the exception of a few noisy neighbors- who have long since moved. At times recently, the staff in the office have seemed disinterested or cold when I come to them with wath I feel are legitimate questions.
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Verified Resident 649013 2019 Not Recommended
Reviewed 06/05/2019
Move in was great no problems until recently when supposedly a pipe broke and they shut off the air for 2 whole days keep in mind it's Arizona and it was 104 degrees out and it was almost hitting 90 in my apt they need to… See More
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Verified Resident 646205 2019 Recommended
Reviewed 05/29/2019
Complex is being updated - both the grounds and interior of the units. The location is very convenient. Pool, laundry, mail all easily accessible, rates are reasonable. Office and maintenance staff have been helpful. See More
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Verified Resident 644123 2019 Not Recommended
Reviewed 05/23/2019
Power, AC and water out at least once per month for the last 4 months. They spend money on the exterior but never upgraded pipes, electrical and cooling systems. Monthly turnover of management and nobody seems to have a clue.
Camelback Flats Apartments Manager05/29/2019

Thank you for your review and support! We'd love an opportunity to speak with you in person with the hopes to get your concerns resolved. Our goal is always a 5-star! We look forward to hearing from you.

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Verified Resident 643360 2019 Not Recommended
Reviewed 05/21/2019
Disgusting and unsafe. I'm never one to write reviews as I am in the property management industry and understand how harsh people can be but I completely regret moving here. Did anybody walk my apartment before giving it to me? Checking the fridge? The dust in… See More
Camelback Flats Apartments Manager05/29/2019

Thank you for taking the time to rate our community! We are sorry to see we have earned only one star! We'd love to discuss your specific issues or concerns, so we can work to resolve them. Our goal is a 5-star rating from all our residents, so please call or stop by the office and speak to Jenni, the Community Manager. We hope to hear from you soon!

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Verified Resident 641843 2019 Recommended
Reviewed 05/17/2019
I viewed this property two times, once alone and then a second time with my mom. When I came back the second time the apartment that I desired was already taken, therefore my mom and I decided to tour some others. The one that I toured… See More
Camelback Flats Apartments Manager05/29/2019

Thank you for your review and support! We'd love an opportunity to speak with you in person with the hopes to get your concerns resolved. Our goal is always a 5-star! We look forward to hearing from you.

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Verified Resident 640919 2019 Recommended
Reviewed 05/15/2019
I have nothing but great things to say about my experience. The maintenance team is fast, and efficient. I have only been here since May everyone on staff are very friendly. I am happy too see all the great changes happening. Love I am able to… See More
Camelback Flats Apartments Manager05/29/2019

Thank you for taking time to review Camelback Flats Apartments. We appreciate you and the 5-Star rating!

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Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site
  • Washer/Dryer Connections

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $847

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $895

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $872

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $1,353

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,434

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Management Company: BH Management Services, Inc.

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Camelback Flats Apartments is an apartment in Phoenix in zip code 85014. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $847 - $1,434. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85012, 85064, 85016, 85013, and 85015 are nearby zip codes.

  • Price

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Camelback Flats Apartments

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    Resident Photos (8)

    • (Resident photo uploaded on 11/03/2018) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 03/19/2019) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 04/01/2019) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 04/01/2019) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 04/01/2019) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 04/01/2019) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 04/01/2019) Image of Camelback Flats Apartments in Phoenix, AZ
    • (Resident photo uploaded on 04/01/2019) Image of Camelback Flats Apartments in Phoenix, AZ
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