#1,683 #6 #15

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Cascades

3550 East Campbell Avenue, Phoenix, AZ 85018
(633 Reviews & Surveys)
$1,450 - $3,313/mo
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Move-In Specials

Love Where You Live! With savings of $220 of waived fees off your move-in on select apartments when you lease within 48 hours. But hurry, this offer could en...

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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 583 sq. ft.

See Floor Plan Details

1 Bedroom

A

1 Bed, 1 Bath | 840 sq. ft.

$1,514 - $3,075

2 Available Units

See Floor Plan Details

C

1 Bed, 1 Bath | 743 sq. ft.

$1,450 - $2,745

1 Available Unit

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F

1 Bed, 1 Bath | 777 sq. ft.

$1,532 - $2,886

1 Available Unit

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2 Bedrooms

B

2 Beds, 2 Baths | 1,203 sq. ft.

$1,740 - $3,313

3 Available Units

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G

2 Beds, 2 Baths | 1,243 sq. ft.

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,500 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A+

Review Ratings

Noise

4.0

Grounds

3.9

Safety

3.9

Office Staff

3.9

Maintenance

4.0

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

10

Manager’s Review Engagement

A

Percentage of reviews responded to

90.00%

Manager’s Review Reply Time

C+

Average time to respond to reviews

35.5 days

View Community Timeline
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Cascades Reviews

(86)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1227356

Verified Resident 2023 - 2024

2/17/2024

I have loved living here, all of my expectation have been met/exceeded. The value is very good (price, size and location). The rooms are all spacious and the community is kept in very good shape. 10/10!

    Manager

    2/29/2024

    Cascades
    Hi, we're grateful for your positive review and the opportunity to serve you as a resident. Your satisfaction is our top priority, and we're here to ensure your living experience remains excellent. If there's ever anything we can do to enhance your time here, please don't hesitate to let us know. Thanks for being part of our community!

    Updated Review

    Review Author Icon

    Resident 1053669

    Verified Resident 2022 - 2023

    12/30/2023

    The community here is perfect for working professionals. Lots of shops close by, quiet and safe. The complex is very clean and well maintained too. My apartment is spacious and has easy access with elevators and carts available to move items from your car. The… See More >
      Manager

      1/2/2024

      Cascades
      Thank you for taking the time to leave such a positive review of The Cascades. We take great pride in maintaining a clean and well-maintained complex for our residents. It's wonderful to know that your apartment is spacious and that you find the access to elevators and carts helpful. Thank you again for your kind words, and we hope you continue to enjoy your time at Cascades. -The Team at Cascades

      Updated Review

      Review Author Icon

      Resident 1180415

      Verified Resident 2023

      12/27/2023

      This is the first complex I have lived in where it truly feels like a community, I have very much enjoyed my new home and the people I get to share the area with. The surrounding Arcadia area is perfect with plenty of accessible restaurants… See More >
        Manager

        12/28/2023

        Cascades
        Our team works hard to create a 5-star living experience for all of our valued residents and it is great to know that those efforts have not gone unnoticed. We are glad we are able to make our community feel like home and that our team has been able to provide you with amazing service. Please let us know if there is anything you may need from us, we are happy to help! -The Team at The Cascades Apartments

        Updated Review

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        Resident 1113899

        Verified Resident 2021 - 2023

        9/26/2023

        I enjoy living at the Cascades so much that I moved out and then moved back in years later, it is a geart complex to live in , centrally located near every thing. It is clean and no problem with hearing neighbors next door.

          Manager

          9/28/2023

          Cascades
          Thank you for taking the time to share your positive experience at The Cascades Apartments. We are delighted to hear that you enjoyed living here so much that you chose to move back in years later. We take pride in our central location and strive to maintain a clean and peaceful environment for our residents. If you have any further feedback or suggestions, please feel free to reach out to us. - The Team at The Cascades Apartments
          Review Author Icon

          Tom_M102

          Resident 2023

          8/10/2023

          Abysmal

          Company was unable to get air conditioning to work such that it would ever run below eighty degrees during the month of July. On most days, heat in unit averaged 85 degrees. After attempting to deal with the problem on the cheap(company handymen rather than… See More >
            Manager

            8/10/2023

            Cascades
            Hi, Thomas. Our team is disappointed to see these claims as we feel it is an unfair representation of the situation at hand. We are sorry to hear that you did not enjoy your time here and we wish you the best in your future endeavors. -The Team at The Cascades Apartments
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            anonymous

            Resident 2022 - 2023

            8/5/2023

            Worst Apartments Ever.

            When you leave double check all your power and such have been turned off. They are trying to charge us for TWO WEEKS of power after we turned over the key AND the lease ended. I'm not paying for the power while they show the… See More >
              Manager

              8/7/2023

              Cascades
              Hi there. Our team is disappointed to see the claims in your reviews as we feel they are an unfair representation of the situation at hand. We invite you to reach out to our team directly, so we can further discuss this. Thank you. -The Team at The Cascades Apartments

              Updated Review

              Review Author Icon

              Resident 428038

              Verified Resident 2017 - 2023

              5/22/2023

              I like living in this community. I have been here since 2015. It is Centrally located and p easy travel to all parts of the Valley as well as many restaurants nearby. The complex provides great views of Camelback mountain

                Manager

                5/23/2023

                Cascades
                We're happy to hear you had an awesome time with us at The Cascades Apartments! Thanks for sharing your experience. We hope you stop by and see us again soon. - The Team at The Cascades Apartments

                Updated Review

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                Resident 1081074

                Verified Resident 2023

                5/1/2023

                Love this community, perfect all around! Inside and out. Managers & Maintenance are always on point and ready to help when the situation comes. Appreciate the staff and their hard work! Thank you very much

                  Manager

                  5/4/2023

                  Cascades
                  We appreciate your recognition of their hard work and dedication. If you have any further feedback or suggestions for us, please do not hesitate to reach out. - The Team at The Cascades Apartments
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                  Resident 1134379

                  Verified Resident 2023

                  4/24/2023

                  It's has been great. Everyone is so nice.I have only been here 3 days now and I can tell you this I don't plan on moving for years. The office staff is so nice everything went smoothly from application to signing the lease to move… See More >
                    Review Author Icon

                    Resident 1132466

                    Verified Resident 2018 - 2023

                    4/17/2023

                    As New Yorkers, we wanted a walkable neighborhood for our winter home. It's a great location for good restaurants, shopping, and easy access to hiking and biking, all important to us. We love the balcony and make use of the gym and pool.

                      Manager

                      4/19/2023

                      Cascades
                      Thank you for taking the time to share your positive experience at The Cascades Apartments. We're thrilled to hear that our location and amenities have met your needs and that you're enjoying the balcony, gym, and pool. It's great to have you as a resident and we hope you continue to enjoy your winter home here in our community! -The Team at The Cascades Apartments

                      Updated Review

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                      Resident 927475

                      Verified Resident 2011 - 2023

                      2/8/2023

                      As a renter for over 12 years, I can say that The Cascades Apartments is an awesome place to live. A very retro but modern apartment complex. The "Arcadia/Biltmore" area is a fantastic neighborhood with lots to offer.… See More >
                        Manager

                        2/10/2023

                        Cascades
                        Thank you for the wonderful feedback about our community! We strive to provide the best experience possible, and we're happy to see this has been the case for you. If there's anything you need in the future, please don't hesitate to let us know. Thanks again! -The Team at The Cascades Apartments
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                        Resident 1098772

                        Verified Resident 2022

                        12/30/2022

                        The Cascades is a lovely place to live.The Management treats you very well. The apartments are very well kept & the maintenance guy, Jordache is awesome! The Cascades and surrounding area is just wonderful!

                          Manager

                          1/3/2023

                          Cascades
                          Thank you for your 5-star seal of approval! We are happy to hear that you are enjoying your time with us and that you have been met with exceptional service from our team. It is amazing to hear such kind words about what we offer! -The Team at The Cascades Apartments
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                          Resident 1089838

                          Verified Resident 2021 - 2022

                          11/30/2022

                          Great. I love the work that is done here. I less like the word requirement for this text box. Jordash is the best worker and Josh helped out well too. It's always a pleasure working for them. But this survey needs to be quicker.

                            Manager

                            12/2/2022

                            Cascades
                            Thank you for taking the time to leave us such a great rating! We truly appreciate your support! -The Team at The Cascades Apartments
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                            Resident 1089830

                            Verified Resident 2019 - 2022

                            11/30/2022

                            Clean, quiet place, mostly well maintained with some issues with water leaking that can't seem to be are super nice and helpful. There's no keypad access on 4502 N 36th st for visitor or delivery service,

                              Manager

                              12/2/2022

                              Cascades
                              Thank you for your honest feedback! Our team is always looking for ways to improve our community because our residents deserve it, so we truly appreciate your insights. We are glad to hear your positive remarks and if you would like to further discuss your comments please give us a call so we can work towards solutions. Thanks, again! -The Team at The Cascades Aparments

                              Updated Review

                              Review Author Icon

                              Resident 741700

                              Verified Resident 2017 - 2022

                              10/13/2022

                              It has been good. It is quiet and people are friendly. Managers have been pleasant and especially Mary. The community events were fun and made me feel welcome. Problems are handled quickly and correctly.

                                Manager

                                10/17/2022

                                Cascades
                                Thank you for your glowing feedback! Our team always strives for the highest standards so we are delighted to hear we have made your experience a positive one. Your happiness is so important to us! -The Team at The Cascades Apartments

                                Updated Review

                                Review Author Icon

                                Resident 1051270

                                Verified Resident 2022

                                10/10/2022

                                This is my first "apartment liveing" experience in over 30 years. Cascades is located in a great central location near terrific restaurants and shopping. They staff is professional, courteous, and helpful.… See More >
                                  Manager

                                  10/11/2022

                                  Cascades
                                  Thank you for sharing your positive feedback! We're glad to hear that you feel at home with us. If there's anything you need in the future, please let us know. Thanks again! -The Team at The Cascades Apartments
                                  Review Author Icon

                                  Resident 1070267

                                  Verified Resident 2022

                                  9/27/2022

                                  I just moved, but so far my experience with the on-site staff has been great! The apartment is beautiful and both me and my dog are really loving our new home. The location is amazing, the view is to die for, and I love… See More >
                                    Manager

                                    9/28/2022

                                    Cascades
                                    Hey there! Thank you so much for taking the time to share your detailed feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. We are thrilled that you are having a positive experience so far and hope to keep it that way so please let us know if there is anything we can do for you moving forward. Thanks, again! -The Team at The Cascades Apartments

                                    Updated Review

                                    Review Author Icon

                                    Resident 468671

                                    Verified Resident 2018 - 2022

                                    8/26/2022

                                    Leaving my beautiful home in Prescott, I was concerned about living in multiple housing. However my Cascades apt was constructed in 1965, very well done of concrete & steel...soundproof, large open rooms. I became comfortable immediately & have enjoy my years there immensely.

                                      Manager

                                      8/31/2022

                                      Cascades
                                      Hi there! Thank you for taking the time to share your feedback. We're so glad that your living experience has met your expectations. If there's anything we can do to make you feel more at home, please let us know. Thanks again! -The Team at The Cascades Apartments

                                      Updated Review

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                                      Resident 947742

                                      Verified Resident 2018 - 2022

                                      6/29/2022

                                      You can't beat the size of these apartments and the thick concrete walls for keeping noise down. Unfortunately, rents have skyrocketed like everywhere and it has been sad to see many long time residents forced to move out for somewhere more affordable.

                                        Manager

                                        7/1/2022

                                        Cascades
                                        Thank you for your feedback! Our team is always looking for ways to improve our community because our residents deserve it, so we truly appreciate your insights. We are glad to hear your positive remarks and if you would like to further discuss your comments please give us a call so we can work towards solutions. Thanks, again! -The Team at The Cascades Apartments

                                        Updated Review

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                                        Resident 587832

                                        Verified Resident 1999 - 2022

                                        6/27/2022

                                        LUV IT!! Friendly, clean, safe.....a great place to LIVE!!! I walk thru the community and children, moms and dads are active with their childre. professionals like me enjoy the pleasant. quiet yet energetic "feel" that the Biltmore Has. Much to do and much to enjoy!… See More >
                                          Manager

                                          6/28/2022

                                          Cascades
                                          Thank you so much for your review of The Cascades Apartments! We truly appreciate the glowing feedback and hope you have an amazing! -The Team at The Cascades Apartments
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                                          Resident 1012405

                                          Verified Resident 2019 - 2022

                                          4/4/2022

                                          I love the quiet safe community the Cascades offers. The management staff is also very friendly and quick to resolve any issues that may come up. The neighborhood is also nice and we enjoy that we live close to great restaurants that we can walk… See More >
                                            Manager

                                            4/5/2022

                                            Cascades
                                            We are so thrilled to read that you are enjoying your living experience here! Please let us know if there is anything we can help you with in the future. - The Team at The Cascades Apartments

                                            Updated Review

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                                            Resident 926288

                                            Verified Resident 2021 - 2022

                                            3/30/2022

                                            The Cascades is a great place to live. The units are spacious and quiet. Residents and staff are very friendly. The surrounding neighborhood or the nearby canal are fun places to take walks. Don't forget to check out the bat cave near Chelsea Kitchen!

                                              Manager

                                              3/31/2022

                                              Cascades
                                              Thank you for taking the time to give us a 4-star rating! Please let us know if there is anything we can do for you in the future. Thanks again! - The Team at The Cascades Apartments

                                              Updated Review

                                              Review Author Icon

                                              Resident 505159

                                              Verified Resident 2019 - 2022

                                              3/28/2022

                                              Love the Cascades, and our staff; Mary and Jordache make the property a pleasure to live it. Received a sticker shock with rent increasing in July 2022. ** PLEASE add in external EV (electric vehicle) 220 V charge ports.** Gas prices have doubled and strong… See More >
                                                Manager

                                                3/29/2022

                                                Cascades
                                                Thank you for your positive feedback! Our team is always looking for ways to improve our community because our residents deserve it, so we truly appreciate your insights. We are glad to hear your positive remarks and if you would like to further discuss your comments please give us a call so we can work towards solutions. Thanks, again! -The Team at The Cascades Apartments
                                                Review Author Icon

                                                Resident 996659

                                                Verified Resident 2022

                                                2/7/2022

                                                Mary is great! Was very informative about the property, made sure I understood everything regarding the lease, worked after hours to get my application process figured out so I could move in the next day! She is awesome! Looking forward to enjoying… See More >
                                                  Manager

                                                  2/9/2022

                                                  Cascades
                                                  Thanks for sharing some insights on your experience with our team so far! We understand how daunting the application process can be so it is great to hear that we were able to make it as painless as possible for you. If there is anything else we can do for you, or if you have any questions moving forward, please let us know. We look forward to seeing you again soon! -The Team at The Cascades Apartments

                                                  Updated Review

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                                                  Resident 937654

                                                  Verified Resident 2020 - 2021

                                                  10/18/2021

                                                  I love it here at The Cascades. The complex is well managed and maintained. There are only 95 units. Tenants are friendly and respectful. Laundry area has shelving full of books to borrow and read. It is a quiet complex, in a great neighborhood. Lots… See More >
                                                    Manager

                                                    10/21/2021

                                                    Cascades
                                                    Hello, nothing warms our heart like seeing a 5-star rating of our community! We love hearing from residents who care for The Cascades the way we do! Our mission is to provide exceptional service, and reviews like yours let us know we are succeeding. Please reach out if you ever need anything! - The Team at The Cascades

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Controlled Access Parking Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Restrictions may apply. Pet Limit: 2. Comments: Pets Welcome
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $35. Restrictions: Restrictions may apply. Pet Limit: 2. Comments: Pets Welcome
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Abundant Natural Light
                                                    • Air Conditioning
                                                    • BBQ Area with Gas Grills
                                                    • Cable or Satellite Ready
                                                    • Convenient to Biltmore-Camelback Corridor
                                                    • Designer Features
                                                    • Elevator
                                                    • Fitness Center
                                                    • Floor to Ceiling Windows
                                                    • Freeway Access
                                                    • Gated Access
                                                    • High Ceilings
                                                    • Homes with Work and Play Space
                                                    • Mosaic Tile Backsplash
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Plank Flooring Throughout
                                                    • Pool
                                                    • Premium Countertops
                                                    • Premium Flooring
                                                    • Premium Interior Paint
                                                    • Public Transportation
                                                    • Resident Citrus Tree Grove
                                                    • Spacious Floor Plans
                                                    • Stainless Steel Appliances
                                                    • Tiled Backsplash in Kitchen
                                                    • Tour On Your Own
                                                    • Walk In Closets
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                                                    Leasing

                                                    An artfully crafted community in the prestigious Biltmore-Camelback Corridor, offering studio, one, and two bedroom apartment homes with plenty of space to work and play. Take a video conference in your home office before enjoying a home-cooked lunch. Step out for a break and burn off some of your furry coworker's energy with a stroll around the community. The new normal is here, and we've got all you need to enjoy it. Unique architecture, elegant interiors, and desirable location in Phoenix, AZ sets our community apart. Tour virtually online, schedule your own self-guided or MAXX-guided visit, or give us a call to discuss all the options for making one of our apartments in Phoenix, AZ your next home-base.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    MAXX Properties

                                                    A
                                                    A
                                                    Communities
                                                    30

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Cascades Rated?
                                                    Based on 633 number of votes by renters, Cascades is currently rated 4.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Cascades?
                                                    Cascades is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Cascades is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Cascades?
                                                    Cascades is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Cascades?
                                                    Cascades is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Cascades is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Cascades?
                                                    Cascades is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 35.5 days to their community reviews in the past year.
                                                    Who manages Cascades?
                                                    MAXX Properties
                                                    What is the pet policy at Cascades?
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Restrictions may apply
                                                    Pet Limit: 2
                                                    Comments: Pets Welcome
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $35
                                                    Restrictions: Restrictions may apply
                                                    Pet Limit: 2
                                                    Comments: Pets Welcome
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Love Where You Live! With savings of $220 of waived fees off your move-in on select apartments when you lease within 48 hours. But hurry, this offer could end at any time! Restrictions may apply.

                                                    Contact Property

                                                    Cascades

                                                    March 2024

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                                                    Cascades is a 583 - 1,500 sq. ft. apartment in Phoenix in zip code 85018. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,450 - $3,313. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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