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Cedar Ridge

2122 West Butler Drive, Phoenix, AZ 85021
(40 Reviews)
$1,164 - $1,434/mo

Reviews

(40)

2.4 rating

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40 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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lfaulx

prospectiveVisited 2016

12/23/2016

I stopped by 3 times to view the complex and the leasing office was closed. This was NOT during lunch hours or prime time. I heard voices and knocked on the door but no answer. There was not a note on the door stating "will be back shortly" or "be right "back. I called and left a message and 3 days later a nasty, rude woman contacted me. I explained to her what I experienced and she yelled at me! Told me not to tell her how to run the office and hung on me! She had no idea who I was or my job position. I could be a city official or a potential tenant. POOR CUSTOMER SERVICE FROM THE WICKED WITCH!

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    anonymous

    Resident 2016

    5/11/2016

    Management let us move in knowing our background and situation. Caught management entering my apartment without any notice or permission. when I confronted them, they tried to justify by saying they didn't see any activity for 2 days. Which doesn't give anyone any right to trespass my home without my knowledge. They harassed my company & other tenants while being rude on top of it. Tried to tell me I couldn't stay after confronting management about illegally entering my home two days in a row.

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      anonymous

      Resident 2013 - 2016

      3/15/2016

      This place was ok at first. All of a sudden, people had personal belongings stolen, vehicles vandalized, Management never did anything about it. Every other apartment does drugs so the whole place smells of it. Again, management does nothing about it. None of the pedestrian gates are secure, in fact they get tied open. There are always homeless people bathing in laundry room, cleaning out the dumpsters, and hounding tenets for extra cigarettes or change. Every other month the rent goes up. If wee complain to one person they say go tell another, then they say the same thing. Maintenance is a joke. They are rude, they half---- everything, and always want to come do the work especially when no one is home. This property is not worth renting from at all. There is nothing for children to do here and they get yelled at or families get kicked out if your child is outside playing. The pool is so overly chemicaled it burns. Everyone drinks alcohol at the pool, plays in the outside furniture while in the pool. Apartments are full of roaches, bed bugs, and mice. Management yells at you if you are sitting on your porch.… See More>
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        anonymous

        Resident 2013 - 2015

        11/9/2015

        I will start with staff been really rude to tenant, maintenance dont fix things properly they only fixed so it can work without having to replace items, when we move our appartment wasnt clean it all and when told manager she said the she walk the apartment and was clean. This apartment is gated but the sidewalk gates are unlock 24/7, and if you try to have a complaint, good luck office close when ever they want to. Is not even safe to walk around. I gave them one star just so i can write the review but i would give them 0.

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          anonymous

          Resident 2014

          3/24/2014

          Elena and her maintenance staff are incompetent. When you bring up a problem they simply say " that's never happened here before ". Criminals are all over and their vandalistic children make living feel unsafe. My windows don't lock had to board them up. Gated community is a joke, holes in fences and gates have no longs and are tied open, when this was brought to their attention I was told that they had welders coming that week to repair, lived here months still haven't been fixed. The only good thing is that my lease is six months and I will be leaving as soon as that is up. I will never recommend this place to anyone. seriously DON'T RENT HERE

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            anonymous

            Resident 2014

            2/15/2014

            Yesterday, 02/14/14, my mother and I were driving around looking for apartments for me. As soon as we walked in to the leasing office, we started to walk over to one of the woman sitting at a desk, and before we could get to her, another lady butted in front of us and started talking to the woman. So we figure out that this second woman works there as well, and we patiently wait for them to finish. So then we begin talking to the woman at the desk and she starts telling us about the units and amenities, and we ask if they have any promotions for move in at he moment. he woman begins to explain that they have a "$100 off of move in" promotion, but she explained it in a very confusing way. So my mother and I had just come from some apartments down the street that had a "$99 move in special" as in, $99 is all you pay and you're in the unit. So my mother, confused with how the woman is explaining things asks "So we would pay $100 to move in and that's it?" and out of nowhere the second lady… See More>
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              anonymous

              Resident 2013

              11/5/2013

              The office staff are rude. If anything breaks in your apartment they will take forever to fix it if they even fix it at all. My neighbors are rude , and start problems with us every time they see us. I don't reccomend these apartments and can't wait to move. Stay away ..

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                anonymous

                Resident 2009 - 2013

                5/25/2013

                I liked living here at first the gated community it's quiet in the front where I am nice people then I got a leak under my sink it took them 2 yrs to fix it I had Mosquitos in my house all summer from the humidity, mold you name it.so they fixed the leak and now my whole cabinet is falling apart rotted out. Then we got a leak in the ceiling it took a month to come tear it open to take a look and after they did that they left the mold exposed for about a month.they closed it up when I was at work but I'm sure if I opened it up there would still be mold. Now my toilets have been broke for 3weeks I've been in the office numerous times with promises of someone will be out but guess what it still isn't fixed ,if anyone has to go to the bathroom in the middle of the night we have to drive somewhere to go,5 in the morning we have to leave to go. It's a sad seen. I have a handicap son and a 3yr. Old and this is unacceptable. My daughter just… See More>
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                  cody5714

                  Resident 2012 - 2013

                  3/16/2013

                  The leasing office lies to people dont put out clean apts the carpet cleaners come and clean the carpet and the the leasing tells it is new carpet you move in 3weeks later stains pop up you try to tell them about it they will say you put the stains in the carpet dont put new locks on doors or change thm out

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                    anonymous

                    Resident 2012

                    10/29/2012

                    just read all the reviews~then STAY AWAY!!! the rudest office manager ever!! she will absolutely nit~pick you to death if she doesn~t feel you are at her level! rude does not begin to describe this person. if she does not like you she will try to cram you with notes stating things you are doing wrong (ex: even tho i have a clean porch, a bench and 2 chairs ONLY if my raft is drying on my deck its trouble, but others can be pig~styes!} was not told about a pet deposit until AFTER i moved in then i gave my cat to my friend because i could not afford the 200 after i paid 100 and i don`t get the 100 back. she wanted to tow my car because my registration was expired for 2 weeks meanwhile i walked around the lot and cars have no registration or expired for up to 1 year. karens sister sons daughter live here and believe me they get preferentail treatment, everyone else could go pound salt! F this place if you are wise you will not rent at this dump, green moldy pool and all!! also if you are single and the… See More>
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                      jwillerson

                      prospectiveVisited 2012

                      8/9/2012

                      tried to go look at an apt but no one there and they were open :( tried calling later and no answer and even tried to get ahold of maint and no answer... guess that answers my ? on weather or not this would be a good place to rent....

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                        anonymous

                        Resident 2010 - 2011

                        3/30/2012

                        OOOOOOHH Karen!!

                        Let me preface this by saying that I was always early with my rent, I never made any complaints and never had any complaints made against me. I never had any violations and was considerate and courteous to my neighbors -- I even received my full deposit back when I moved out. With that being said, I HATED the Cedar Ridge Apartments. The apartments themselves aren't so bad -- you can tell it is an older complex but they aren't completely dilapidated. My carpet had a few holes from the previous tenant and there was a huge ink stain that was never removed from the carpet in the bedroom (I was able to cover it with my bed so it wasn't a big deal). Other than that I wasn't unhappy with the place, but being a full-time student and working full-time, I was hardly there. Obviously the area isn't the best so that can present a few of problems (loud noises at night, disruptive neighbors) but it's definitely something you notice before you move in. That being said, the biggest reason I moved out is Karen. Just to give you an idea of how… See More>
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                          anonymous

                          prospectiveVisited 2012

                          2/25/2012

                          Get it in writing first!

                          Went to Cedar Ridge Apartments to check out apartments, I was told I would get half off my first months rent, so in I went with all my paperwork and fees to hold an apartment. Turns out the story on that changed once I was stuck in the situation of applying for approval and bewildered at that! Guess because it was verbal and not in writing.Who knows?

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                            anonymous

                            Resident 2011 - 2012

                            2/16/2012

                            Bad apartments, bad maintenance and horrible management

                            I have lived here for a year now and by far it has sucked. I lived next to the worst manager Karen and let me tell you its a nightmare. She is so rude its unbelievable. She gives you blank stares every time you say hi or walk by. If your not kissing her butt than she looks down upon you. Karen is by far the most unprofessional manager i have came into contact with. She sits there are yells at all the kids not to be riding there bikes on the sidewalks and throwing the ball in the open grass area but when its her own grandchild or the butt kissers who live above her she has nothing to say, all smiles & giggles. I will never recommend these apartments to anyone. STAY AWAY!!!!

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                              fallclassic02

                              Resident 2010 - 2011

                              11/5/2011

                              Do not move here

                              I lived at Cedar Ridge for almost a year and believe it or not I had: -My out of state license plates stolen off my truck -My catalytic converter stolen the first time $1,700 to repair -My catalytic converter stolen again a second time another $1,700 to repair -My home was burglarized door broken in and about a $1,000 in items stolen -My home was burglarized a second time door broken in and about $5,000 in items stolen, most of my belongings -My wallet stolen and tossed in the parking lot Also there have been cars stolen, other homes broken into, it is a crime hotbed and if you have anything of value in your home or in the parking lot it won't be around for long DO NOT MOVE HERE to add to my troubles management told me flatly they don't care and won't even fix the broken locks on the gates of this supposed gated complex. Their reasoning; it will just be broken the next day anyways. Karen is not a good manager as evidenced by the numerous critical remarks here. Rude and unwilling to do anything. DO NOT MOVE HERE!

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                                ChristianMan

                                Resident 2008 - 2010

                                4/3/2011

                                Good apartment. Bad management.

                                The place is nice and quite for the most part. Other who live their are friendly. However, the management... Well just the manager Karen. She is the worst. First she is rude, no joke. you say hello walking by and she ignores you and will even look away, giving you the cold shoulder. It's as if she thinks she is superior to us, and you're just a nobody that she can harass and treat any way she feels. At first I just thought we (my family or I) did something to offend her, but after seeing how she interacted with others, treating them the same way she treated us. I came to quickly realized it was not me, but it is a character flaw of Karen's. Karen continued to find a way to stick it to us after we left. When she claimed we owned money and we never found out until after a credit check. Amazing she can just have this done without us ever knowing or being notified so we could dispute it there and then in a court of law. Apparently the laws allowed her to do so. And now we are disputing with the creditors And… See More>
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                                  anonymous

                                  Resident 2009 - 2010

                                  2/22/2011

                                  MANAGEMENT IS HORRIBLE!!!

                                  I lived here during 2009 to 2010. And my only reason for moving in was because of how cheap the apartments were. If I would've known how horrible management was I Would've rather paid DOUBLE! Don't get me wrong...Missy the assistant manager is the sweetest lady. She's helpful, straight foward, and I wouldn't take her as the kind of person who would try to get over on me. Shes honest and trustworthy. Karen the manager is a complete *****! STAY AWAY FROM THESE APARTMENTS! I would not tell you to stay away for my own benefit, I get no satisfaction from this. I tell you this strictly to warn you and other potential tenants. When I moved in I did read the reviews and rented anyway. Please dont make the same mistake. You will regret it and be writing a review as I do I after your lease is up too. Karen lives on property, it's like living next to ------. She takes the fun out of everything! Complains about everything! And even when your not doing anything she finds something to complain about! This lady has serious personal issues, that nobody should try to mess with. If you're… See More>
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                                    anonymous

                                    Resident 2009 - 2010

                                    2/4/2011

                                    Look for other apartments in the area

                                    I lived here during 2010. Like the other reviewer's noted, the staff is rude and generally unpleasant, especially the lady named Karen. It is almost like they are annoyed by doing their job and assisting any residents or potential residents. The apartments themselves need to be updated, maintenance is slow, the laundry facility is often dirty and the fitness facility contains equipment that does not work or is out of order. I would suggest any potential renters to look elsewhere for apartments.

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                                      anonymous

                                      Resident 2007 - 2010

                                      10/18/2010

                                      The worst Manager ever known to man kind!!!!!

                                      I have been living in cedar ridge since 2008! and ever since i moved in hea? the manager has always be so rude with tentant's and to her staff. It as become so over baring to deal with. When you live in a community like this you shouldn't feel like your walking on egg shell's.The maintance repairs are never on time i was locked out of my house this past Thursday and i called the emergancy line to let them know i was locked out of my house?! do you think anyone even called me back nope!! repairs never get done within the 48hr period they are suppose to never. I waited three 3mths one time for them to come fix things i just got tierd of the same thing calling & calling to get things fixed. other issue's tell me how is it that we can't have are car's parked in the parking lot with it being registered but the Managers son can have some beat up jeep type thing sitting out there for almost a year now not even being registered or have plate's anyone else gets a toweing sticker on there car..As a manager she says that… See More>
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                                        Lindysmithoutlook

                                        prospectiveVisited 2010

                                        5/28/2010

                                        I was calling for info and never have met such a RUDE person in all my life. If you do not like what you do as a profession then find a new one.

                                        I called and spoke with Karen the manager. I asked about specials and she asked when I would be moving. I stated November and she said call back then and hung up. I called back so that I could tell her that I may need to move sooner assuming we had just been disconnected, when calling back i told her sorry for hanging up and she said she hung up I then told Karen I may move sooner she said well you should of said that in the first place, and then came rude she said that her property does not except people like me and I would be better off going some where else if I have good credit. My question is what kind of people does this lady want living at her community. I have never been trated so rude by someone in a customer service position. I would never live here and I really feel sorry for the people who have to put up with a manager who does not care.

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                                          koun

                                          prospectiveVisited 2009

                                          9/1/2009

                                          Management kept me away

                                          While apartment hunting, I found Cedar Ridge on random and decided to check it out because I liked how the front office was just -right there- for some reason. The woman in the office wasn't very informative, actually, she was the least informative person I had talked with that day. When I asked to look at a one bedroom and studio apartment, I was prepared to give her my ID (like I had been doing all day) but she never asked and that made me feel instantly uneasy. She then mentioned that she had to get to the bank and the trip to the apartment (which was on the other side of the complex) was a quiet one. When we arrived at the Studio apartment, I wasn't pleased. The front doors looked worn down and looked as if they had been kicked numerously. The paint was chipping from the bottom and the wood could be seen. Inside, the appliances looked as if they were from the 60's. I'm very observant in saving energy so I asked how old the appliances were but she replied that she had no clue. When I couldn't find… See More>
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                                            calmazan

                                            Resident 2005 - 2006

                                            1/24/2008

                                            I loved the apt complex size!

                                            I lived at Cedar Ridge from Feb 2005 to Oct 2006. I met Judy and Jim who were working there at the time of my lease signing and were very sweet and helpful. The complex was then bought by another company. I had a problem with my AC leaking when it turned on and at first, I didn't get a response but after a few phone calls somebody finally came to look at it. After that, my tub knob wasn't working right but I can still manage to control the temperature but I just didn't want to deal with that again. The new manager there was helpful but because of family health issues, wasn't there too often. There were other people who helped though but they seem to be temps because I wouldn't see the same ones twice. The property was always clean and I loved how quiet it was at night. They did address the issue that we were having with the gates being broken by cars who would just pushed it to open so I was please when they came up with a solution to it. They seem to really care about security so I can understand why… See More>
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                                              stronzo5785

                                              Resident 2005 - 2007

                                              12/31/2007

                                              Raining inside my bedroom

                                              When I moved into Cedar Ridge in Feburary 2005, my apartment was well-lit, and well maintained. Judy and Jim, the facility management team, responded promptly to maintenence issues, and I enjoyed living there. Then the complex was sold, and things took a turn for the worse. However, during monsoon season of 2007, a leak developed in the ceiling of my bedroom. I contacted the front office about this, and was met with casual indifference. When told that a quilt made by my grandmother was damaged by the water, the response was, "Well, your renters insurance should cover this." Attempts to get redress from the management company (Morgan Management) were equally unfruitful. Ceiling damage from this has been fully documented. Additionally, the air conditioner leaked constantly during the summer, and maintenance entered my apartment (without permission or prior notification) to fix a leak from my restroom into the apartment below. I have other issues with the apartment, all passed along to the management company and fully documented. Only one of my complaints were addressed, and this one item (the garbage disposal malfunctioning) was fixed less than a month before I vacated. I cannot recommend that anyone live… See More>
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                                                anonymous

                                                Resident 2007

                                                6/10/2007

                                                nothing has changed

                                                The management is horrible and incompetent, they know absoutley nothing about running an apartment complex. The maintenance man is horrible,he has no clue what he is doing and you can never get anything fixed on time. The pool is down right gross, they say they clean it regularly yet it is always green and cloudy. They just paved the parking lot instead of fixing the grills, cleaning the pool, upgrading the washers and dryers the owners and management are a joke. The property manager is rude and abrasive no matter what you are talking about, they all need to be fired and get someone in here who knows what they are doing.

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                                                  anonymous

                                                  Resident 2005 - 2006

                                                  7/7/2006

                                                  great place

                                                  Cedar Ridge is great place to live. The property is beautifully landscaped, mature trees, and surrounding a beautiful lawn. It is so peaceful here you can hear many species of birds, and you can come to visit any time of day and you will get a calming atmosphere. The staff is always on time with everything and goes out the way to accomodate you. I would definetley recommend this to someone who is looking for a different kind of place that is peaceful and green.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Weight Limit: 25lbs. Comments: 150 pet deposit 150 non-refundable pet deposit $25 pet rent
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Weight Limit: 25lbs
                                                    Comments: 150 pet deposit 150 non-refundable pet deposit $25 pet rent
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Cedar Ridge

                                                    July 2024

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                                                    Cedar Ridge is an apartment in Phoenix in zip code 85021. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,434. Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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