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Cielo

8222 North 19th Avenue, Phoenix, AZ 85021
8222 North 19th Avenue, Phoenix, AZ 85021

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Cielo

8222 North 19th Avenue

Phoenix, AZ 85021

 
 
 
 
 
 

epIQ Report Card

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Ratings & Reviews (236 Reviews)

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 Verified Resident 754292vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2020
The quality of the apartment was not what we expected... the apartment is way too old with appliances and shelves very, very old, & worn out and not really up to livable standards... I'm not really happy about it See More
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Cielo Manager

03/31/2020

Thank you for taking the time to share your feedback! We are sorry to read that we have not met your expectations!! We would love the chance to change your opinion so please call the Regional Manager, Carol at 214-647-9148. Please leave your contact info, and we will return your call ASAP!

 Verified Resident 753273vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2020
The move in process was so smooth and easy and the staff was so nice and patient especially being a first time renter. The apartment was very clean upon move in and had very few minor issues and was very helpful with finding solutions to those… See More
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Cielo Manager

03/31/2020

Thank you for your 5 Star rating! We love our residents!!

 Verified Resident 748356vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2020
we really love the apartment here. the grounds are very well kept and always look nice. the apartments next door are sometimes kinda sketchy and the area has quite a few homeless people but for the most they don't come in the complex. all in all… See More
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Cielo Manager

02/29/2020

Thank you for your 4.5 Star rating!! We love our residents!

 Verified Resident 745548vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2020
The office staff was great until right after I moved in. I haven't had any issues, but having people pretend to be nice until you're settled is off putting. Haven't had any issues regardless except for areas that are closed for weeks that we are never… See More
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Cielo Manager

02/20/2020

Thank you for sharing your comments although we are sorry to read that we have not met your expectations! Our team strives to provide great customer service at all times, so we are sorry your impression is otherwise. Please feel free to contact the Regional Manager at 214-647-9148 so we can discuss your specific concerns. This is a VM only line, so leave your contact info and we will call you ASAP. We hope to hear from you soon!

 Verified Resident 742805vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2020
Phoebe was very helpful with the entire process of moving in. She showed her knowledge and expertise by answering every question I had. Moving into my new home was truly a stress free and seamless experience. See More
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Cielo Manager

02/20/2020

Thank you for taking the time to rate us, and your kind words about our team! We think Phoebe is pretty terrific too!

 Verified Resident 481880vrp 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2020
So far, I have no complaints. Steve and Robert are nice and know their job. The people working at Cielo office are helpful. The apartment complex is close to Sprouts and Albertsons. Request for repair is always done not later than the second day. Thanks?? See More
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Cielo Manager

06/13/2018

Thank you for your wonderful feedback. We are so happy you enjoy living with us and hope to have you as a member of our community for many years to come!

 Verified Resident 737755vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/20/2020
The apartment complex is nice. However the neighborhood is a bit sketchy. Homeless people will dig through complex garage cans. Several sleep on the bus stop outside the apartment complex, so it's not very inviting. Gun shots, police sirens and helicopters often. See More
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Cielo Manager

01/31/2020

Thank for your 3 star rating!!

 Verified Resident 736687vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/16/2020
Moved in January of 2020. There were special offers that cut down the cost of move in. While applying and visiting the site I saw the staff treat the residents with respect and friendliness by showing genuine concern and doing what they could to help them.… See More
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Cielo Manager

01/31/2020

Thank you for your 4.5 star rating and kind words about our team! We think they are pretty terrific too! Don't hesitate to let us know if anything is in need of attention in your apartment! We'll take care of it ASAP!!

 Verified Resident 733300vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/03/2020
I moved into a beautifully renovated apartment that had granite counter tops and white cabinets. I have a light/fan in my living room which I didn't know I was getting but definitely love the surprise. No issues. Very quiet area. Can't hear my neighbors at all.… See More
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Cielo Manager

01/31/2020

Thank you for your 4+ rating and feedback! Please let us know if there is ever anything in need of attention inside or out of your apartment home, we will take care of it ASAP!

 Verified Resident 732877vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/01/2020
This community is fair on price, close to public transportation and fair on accommodations. Non-renovated units are Cheaper than renovated, but I feel like because it's non-renovated there was more disregard in the inspection and preparation process prior to my move in. See More
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Cielo Manager

01/31/2020

Thank you for your 3 star rating and feedback! We are sorry to read that we did not meet your expectations! We will be sure to share your experience with the on site team so they are aware of areas in need of improvement. If you'd like to discuss this or anything else with the Community Manager, Elle, please stop by or call the office anytime!

 Verified Resident 732035vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/29/2019
Hello, I recently moved here, the front office staff where helpful, courteous and professional. What I like about these apartments is they are clean, the landscape is green, trees, on site laundry, pools, quiet, very close to shopping, light rail / transportation. Overall good experience. See More
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Cielo Manager

12/30/2019

Thank you for our 5 star rating!!! We appreciate you!

 Verified Resident 731775vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/27/2019
This apartment community is beautiful yet affordable. We moved in right before the holidays and it was as easy transition. We're still waiting on some things to be completed within the apartment by the maintenance team. See More
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Cielo Manager

12/30/2019

Thank you for taking the time to rate us and share your feedback! We truly appreciate you as a resident - if there is ever anything in need of attention, please give us a call!

 Verified Resident 730896vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/24/2019
I have only lived here for a few days but so far I really enjoy the security and comfort I feel in my new home. The neighbor upstairs are a little noisy but I am probably just not used to it because I have never lived… See More
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Cielo Manager

12/27/2019

Thank you for a 4+ Star rating!!! We love our residents!

 Verified Resident 721900vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/28/2019
I like the location and amenities. My apartment cabinets, counters, bath installations, and mirror are lovely. I prefer vertical blinds. I am disappointed that the third-floor apartments get hotter than the other apartments. See More
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Cielo Manager

11/30/2019

Thank you for your 5 Star rating!!! We are sorry to read that you are disappointed in choosing a 3rd floor location, but if you are considering a change, we're sure we can find a location to suit your needs, call or stop by anytime!

 Verified Resident 717521vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/25/2019
The staff are all amazing and knowledgeable. Maintinence is prompt and get their job done fast and right the first time. The amenities here are super nice such as the pools and jacuzzi! They have a dog park, outside BBQing areas, assigned parking spots, a fitness… See More
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Cielo Manager

11/30/2019

Thank you for your 5 Star rating!! We love our residents!!

 Verified Resident 672367vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2019
Great maintenance team and just got a security system installed which is amazing! Have not had any issues at all whatsoever and I am very satisfied with amenities, mail services, and overall upkeep of the property. See More
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Cielo Manager

08/23/2019

Thank you for your review. We appreciate your honest feedback. We value our residents and take pride in providing a great place to live. Please let us know if there is anything we can do to make your experience more enjoyable. Thank you again for your time and your feedback.

 Verified Resident 618778vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/04/2019
So far the experience has been amazing. Between the staff doing their day-to-day routine and helping us in anyway that they can parade to the amazing amenities are offered at this apartment complex. Makes it a suitable living environment for even a young individual like myself.… See More
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Cielo Manager

08/23/2019

Thank you for your amazing feedback. We certainly take pride in our community and appreciate your review. If there is ever anything we can do to make your home more enjoyable please reach out to us. We are glad you call Cielo home!

 Verified Resident 709739vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2019
I love it here no issues at all. The staff has been wonderful and accommodating. They made the move in process a breeze for me start to finish. I renewed my lease for another year! It's been convenient and enjoyable. See More
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Cielo Manager

10/31/2019

Thank you for your 4 Star rating!! We strive to provide exceptional customer service, so we are thrilled to read that our team took good care of you!! We love our residents!!

 Verified Resident 659342vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2019
I really do not like the added expense of $35 for garbage pick..it should be an option if we want. I want to kniw if the office puts on a holiday event for the tenants? Also there are several lights out in very dark area that… See More
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Cielo Manager

08/23/2019

Thank you for taking the time to leave this amazing review for Cielo! We are so happy that we could meet your expectations. Our residents are important to us. We are so happy to know that you have chosen to live at our community.

 Verified Resident 701261vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2019
The online application process is a nightmare, in Colorado where I came from, we always used paper documentation. They require upon move-in, a cashiers check, renters insurance(they can also provide this), proof of srp(electricity), proof of job and income amount, and online lease signing. The staff… See More
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Cielo Manager

10/18/2019

Thank you for your 4 Star rating! We are sorry to read there were issues w/ your new home at move in, but it sounds like we have gotten them taken care of! If ever you have anything in need of attention in your home, just let us know!!

 Verified Resident 685002vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/24/2019
Just moved here August 4th 2019 I was busy moving in, but when I would walk my dog, I ran into some of the tents they where very nice and said hi what a cute dog. I do like my apartment its big enough for me… See More
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Cielo Manager

08/29/2019

Thank you so much for your amazing review. Our residents truly mean the world to us and we are happy to hear that our community is meeting your expectations. We are happy that you have chosen to call Cielo home. Please let us know if there is anything you need. Thank you again for taking the time to let other know about your experience at our community.

 Verified Resident 681902vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2019
I only recently moved in but am very pleased with my choice. When I applied, there was only one unit available that I was interested in. While waiting for my background check to come back, that unit was rented. Thankfully something comparable was available and the… See More
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Cielo Manager

08/23/2019

Thank you for taking the time to leave this amazing review for Cielo! We are so happy that we could meet your expectations. Our residents are important to us. We are so happy to know that you have chosen to live at our community.

 Verified Resident 677918vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/13/2019
Good. Had no major issues. Apartment was clean, up to date and ready to go. The staff wasn't very helpful when finding mailboxes. It took forever. Laundry facilities are kind of dirty. Other than that everything was good See More
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Cielo Manager

08/23/2019

Thank you for your recent feedback. We value our residents and take pride in our community. We truly appreciate your kind words and you taking the time to share your experience with others. We are glad you have chosen to call Cielo your home

 Verified Resident 677168vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2019
The rent increases at least $50 each time I renew. My unit is very overpriced at this point for remaining the same, no upgrades have ever been offered. The office staff is unresponsive when there are any issues. Maintenance does their best regardless of how poorly… See More
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Cielo Manager

08/23/2019

Thank you for your review. We appreciate your honest feedback. We value our residents and take pride in providing a great place to live. Please let us know if there is anything we can do to make your experience more enjoyable. Thank you again for your time and your feedback.

 Verified Resident 676685vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2019
Clean the pools and fix the hot tub Clean the pools and fix the hot tubClean the pools and fix the hot tubClean the pools and fix the hot tubClean the pools and fix the hot tubClean the pools and fix the hot tub See More
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Cielo Manager

08/23/2019

Thank you for bringing your concerns to our attention. We take pride in our community. Please know that we are always working to improve our service and ensure that the community is able to be enjoyed by all of our residents. Please know that pools and spa our at the top of the list especially when it is as hot as it is now. We appreciate your feedback and review.

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer

Parking

  • Carport
  • Covered Parking
  • Expansive Cabinet Space

General

  • Additional Storage
  • BBQ and Picnic Area
  • Balcony or Patio
  • Bark Park
  • Blinds
  • Breakfast Bar
  • Business Center
  • Ceiling Fan
  • Central Heat and Air
  • Clubhouse
  • Courtyard
  • Digital Thermostats
  • DishWasher
  • Disposal
  • Electric Kitchen Appliances
  • Energy and Water Efficient Appliances
  • Fitness Center
  • High Ceilings
  • Kitchen Pantries
  • Night Patrol
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Park Nearby
  • Pool
  • Pool View
  • Premium Corner Units
  • Premium Flooring
  • Public Transportation
  • Quality Landscaping
  • Refrigerator
  • Se Habla Espanol
  • Short Term Lease Available
  • Spa
  • Spacious Closet
  • View
  • Wheelchair Access Available

Pets

  • Dogs Allowed
    Restrictions: Breed Restrictions
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $575 - $650

  • SQ. FT.

    455

  • Available
    Avail.

    5 Units

  • Model

    Studio C

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $649 - $659

  • SQ. FT.

    579

  • Available
    Avail.

    5 Units

  • Model

    One Bedroom Deluxe

  • Price
    Price

    $685

  • SQ. FT.

    555

  • Available
    Avail.

    4 Units

  • Model

    One Bedroom Standard

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $825

  • SQ. FT.

    779

  • Available
    Avail.

    1 Units

  • Model

    Two Bedroom One Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $850 - $860

  • SQ. FT.

    879

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom Two Bath FF

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

B
BH Management Services, Inc.
VIEW 308 COMMUNITIES

Live in one of the friendliest apartments in Phoenix, AZ and surround yourself with beautiful landscaping, comfortable homes, and thoughtful amenities. Located on the corner of N 19th Ave. and W Northern Ave., Cielo is just minutes away from Heard Museum as well as all of the shopping, dining and entertainment that nearby Glendale has to offer. Cielo offers its residents unique studio, one, or two bedroom apartment homes, in addition to exclusive amenities such as a Shimmering Swimming Pools & Spa, Clubhouse, and 24 Hour State of the Art Fitness Center. Take a swim in our gorgeous pool, stroll through our pet-friendly community, or have a day out in nearby Glendale. If you're looking for a home close to Heard Museum or want to experience the perks of a wonderful apartment home in a convenient location, Cielo is the place for you in Phoenix. You deserve the very best in apartment living and our community offers an easy, relaxed lifestyle. We invite you to browse our photo gallery

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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Is it possible to rent these units for short term stays, like for two months? Is it possible to rent theme on a weekly or month-to-month basis?

Lapo_B · February, 11 2020
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No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Cielo?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cielo?
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is Cielo?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 82.35% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 65.71 days to their community reviews in the past year.

What is the pet policy at Cielo?
Dogs Allowed
Restrictions: Breed Restrictions
Cats Allowed

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Cielo Gallery

Manager Uploaded Photos
Floor Plans

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Cielo is a 455 - 879 sqft apartment in Phoenix in zip code 85021. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $575 - $860. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85201, 85051, 85020, 85029, and 85015 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Cielo

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Management Photos (28)

  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ
  • (Manager photo uploaded on 09/11/2017) Image of Cielo in Phoenix, AZ

Provided by Other Residents

Resident Photos (23)

  • (Resident photo uploaded on 03/29/2014) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 08/26/2013) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 08/26/2013) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 08/26/2013) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 08/26/2013) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 07/19/2012) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 07/17/2009) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 07/17/2009) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 07/17/2009) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 07/17/2009) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 05/08/2009) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 12/28/2008) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 12/28/2008) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 12/28/2008) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 12/28/2008) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 12/28/2008) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 12/28/2008) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 11/03/2015) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 02/17/2016) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 02/17/2016) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 02/17/2016) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 02/17/2016) Image of Cielo in Phoenix, AZ
  • (Resident photo uploaded on 02/17/2016) Image of Cielo in Phoenix, AZ
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