Review History for anonymous

Citrine


Review Author Icon

anonymous

Resident 2016 - 2018

12/11/2018

If you move here plan on preparing yourself for your car to be broken into or stolen and the office is completely unprofessional and so is the General Manager -------------. I went out of town to NYC for work and left my Jeep parked in my assigned parking spot while I was gone. As far as I was concerned it was safe in a secured garage. I came home Sunday afternoon to my car gone. I called the police and it was reported that on Friday night 2 vehicles had been broken into. No one emailed or notified the residents of the event or I wouldve called friends to remove my car till I got home. The Citrine states the leasing agents have the decision to notify the residents or not. NO ONE took the time to that. After security footage was viewed it showed several suspects in the parking lot but no one could be identified. It also showed my car being driven away and no one could be identified then either. After numerous numerous conversations regarding security there I have got no where but harrassed by the General Manager and the Citrine offices. I have got notices that my Pet Deposit is due immediately and they even sent a video of my dog barking however the video they sent was not my unit NOR my dog. So I am now being harrassed regarding my dog since my car was stolen out of their secured garage that obviously is not so secured and no one took the time to notify residents of the car break in's the evening before. Completely irresponsible, do NOT move here. I will NOT be getting another vehicle due to lack of professionalism to fix the security issues. Who is to say this will not happen again ?

    Review 1 out of 1

    Share This Review

    Check Availability

    Citrine

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review