Review History for anonymous

Cobalt on 32nd Street


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anonymous

Resident 2020

2/3/2020

The place probably would've gotten 3 1/2 - 4 stars, were it not for the move-out experience. OK, here are the items that weren't very good about the place: in 3 years of renting, they changed the air filter exactly 1 time. They never sprayed for bugs. Each year during the renewal, they promised things and never delivered. Not once. The gate is broken more often than it works, so if security is an issue for you, this isn't the place for you. Now, the move-out experience. On the last renewal, we were promised a carpet cleaning. We asked Kate, the property manager if we could use that when we moved out. She said she documented in our file and we'd get it. Nope. $135 at closing. The new property manager (Derek Minor) requested we turn in the keys early. The lease ran out Feb 2, but he wanted the keys on Jan 21, since we were already moved out. He promised he'd 'compensate' us. When I asked what that meant, he was very elusive. When I made him commit, he promised he wouldn't charge for the 2 days in Feb. So, he got the keys Jan 21. I guess he got 'busy', 'cause he closed it out on Feb 2. With ~$150 added for February expenses. So, they kept the full $300 plus got another $200. To summarize: the property management are absolute liars. I've never been so angry in my life; to lie to my face like that. Ventura in Cave Creek and Union Hills is extremely honest. Never had an issue in 2 years. Filters changed monthly. Gate never once broken. And, they gave me my deposit back. If you are considering an apartment in this area, look elsewhere than Cobalt. They ruined a 3 year relationship for $200.

    Review 12 out of 37

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