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Covington Park Apartment Homes


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anonymous

Resident 2019

6/23/2019

We are current residents here at covington. This is our second time living here in the past 5 years. The first time we lived on the south east side of the complex, closer to the park and we absolutely loved it here. Second time, not so much. We just moved in back in March and it seemed things started off rocky from the get go. Our apartment wasn't even ready and we had to WAIT with a truck full of stuff for them to finish inspecting the apartment and get our keys. Then in April, the worst thing imaginable happened. We got bedbugs. It was the most embarrassing thing my husband and I have ever been through not to mention the most difficult. The fee is like $500 and you only get a 30 day warranty with Burns. We go through the process, and Kelly from the front office was supposed to send me a breakdown of the fee and a payment plan but that NEVER came. Then lo and behold, we find bed bugs AGAIN now in June!!! UNDER THE CARPET!! So either the last time the treatment that was done was NOT done correctly or the carpet that was installed here was already infected. We NEVER encountered bed bugs EVER and it just so happens when we move here, within two months we're infected!? So badly that we need another treatment done AND we have to pay ANOTHER fee because we're (just so conveniently) out of our warranty!? Like come on. Something isn't right here and thank god we haven't paid anything yet because I sincerely doubt this came from us. We have children and this has just made me a nervous wreck!

    Review 19 out of 162

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    Covington Park Apartment Homes

    March 2024

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