Review History for anonymous

Covington Park Apartment Homes


Review Author Icon

anonymous

Resident 2019

8/19/2019

I moved in around July. The first apartment had a roach issue apt they had to move me apartments. The second apartment has issues and maintenance has yet to fix despite multiple repair tickets being put in. There are scorpions in the apartment and they have not addressed it. This is the worst apartment complex I have ever lived in.
    Manager

    10/1/2019

    Covington Park Apartment Homes
    We're very sorry to hear that you have not had a positive experience in our apartment community and would love to do what we can to turn things around. While we were showing the apartment that you originally moved into, we toured many potential renters and did not discover any pest control issues. We do understand that, after you moved in, you discovered cockroaches and asked that we move you to a separate apartment. We were more than happy to accommodate the request and transferred you to a different home. In our systems, we found 4 total service requests that have been submitted for your apartment, all of which have been completed and are shown as closed in our system. After seeing your review, however, we're very concerned that there may have been a miscommunication and we would love to reopen any of the maintenance tickets if the work was not completed to your satisfaction. Please email us at manager.covingtonpark@conam.net to discuss the maintenance requests and what we may be able to do to resolve. We sincerely appreciate your feedback and hope to hear from you soon. Please have a wonderful day!

    Review 18 out of 162

    Share This Review

    Check Availability

    Covington Park Apartment Homes

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review