Deer Valley Regency Apartment Homes
Deer Valley Regency Apartment Homes
21220 North 23rd Avenue
Phoenix, AZ 85027
ApartmentRatings Property Breakdown
Ratings & Reviews
We are very sorry to hear that you did not have a positive experience in our community. We are intent on providing the highest quality of service possible to our residents and we apologize for any frustration that you may have felt as a result of your time at Deer Valley. Bedbugs are an issue that, unfortunately, can happen to anyone at any time. You are correct that it is unlikely for bedbugs to travel on clothing. However, they are able to travel on items such as luggage, backpacks, and briefcases brought into your home. Bedbugs can be picked up completely by accident, and hotels are a significant source of the issue as are friends' homes, neighbors, and previously owned furniture. Additionally, we completely understand that you don't feel that the bed bugs found in your apartment were the result of you bringing them in. However, it is our policy that, after the origin has been determined by the pest control inspectors, the treatment will be charged to the tenant. This is to ensure the protection and health of everyone in the Deer Valley community and to ensure that the issue is dealt with promptly before the bedbugs are able to spread to more apartments in the commmunity. We are very sorry that you were caused stress by this issue and we would be happy to do our best to remedy the situation! If you ever have any questions concerning the terms of your lease or the situation in general, we are more than happy to walk you through our policies and anything else we are able do for you. We encourage you to reach out to our community manager at [email protected] to schedule a time to discuss how we move forward in situations such as these. Thank you very much for taking the time to provide us with feedback. Please have a wonderful day!
We're sorry it took a while to respond to the review. We've tried to find a record of the maintenance issues you refer to. We're sorry if anything lagged. We strive to respond to requests within 24 hours, and we apologize for missing the mark. At times we have to order parts or involve outside vendors, and this can cause delays, but we try to keep our residents updated about upcoming repairs. We believe many of the loud cyclists you refer to have since left the community. Please let us know if you experience any noise disturbances, and we will take steps ASAP.
Our community staff will be very happy to see that you are enjoying your home. Thanks so much for sharing your thoughts!
We are so glad to hear that you are enjoying your time here at Deer Valley Regency. We certainly enjoy having you! Yes, unfortunately, we can only assign one spot per apartment home, but as you write, there are several uncovered spots for extra cars and guests. We hope you continue to enjoy your home for years to come! Come on by the office if there is anything we can do to help make your time more comfortable. Thank you!
Features & Amenities
- Washer and Dryer Included in Apartment Home
- Business Center
- Fitness Center
- Gated Access
- High-Speed Internet
Floor Plans & Pricing
2 Bedrooms, 2 Bathrooms
- SQ. FT.
2 Bed 2 Bath
Your search for apartments in Phoenix, AZ is over! Come home to Deer Valley Regency. Our apartment community offers a two-bedroom floor plan designed for any lifestyle. Two spacious suites are perfect for roommates, a growing family or home office. Residents enjoy the many amenities including fitness room, business center, swimming pool and much more. Our apartment homes have new finishes plus a nine-foot ceiling, private balcony or patio, electric gourmet kitchen with pantry, spacious walk-in closets and more! Deer Valley Regency, in 85027, is also conveniently near shopping centers such as Happy Valley and Shops at Norterra, plenty of restaurants, recreational park, and minutes away from Wet and Wild Water Park. Give us a call and let us help you call Deer Valley Regency Home. ** Prices subject to change and are based on new tenancy.
Management Company: ConAm
Office Hours Closed
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: 10:00 AM - 04:00 PM
Questions & Answers
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