Review History for Denise johnson

Dimension on 27th


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Denise johnson

Resident 2015 - 2017

4/10/2017

Wished I could give this place a half a star they don't deserve a whole star. The place is a dump the staff are all lairs even the manager in the office will lie to get you off the phone They are money hungry and rude to their tenants. When I moved out they just took my deposit money said I owed $66.00 for water bill $10.00 for door knob being lose and $8.00 to remove the condiments I left on the fridge door by they took $115.00 out of the $150.00 deposit I paid on a move in special.. Now you do the math 66.10.8. dose not add up to 115 but I'm sure they will find something to off set the balance.. Were is the rest of the money?, I work hard for it and cant see myself letting them keep it. I called the office to inquire about the math the conversation got a little heated I was told they were going to call the police to advice I threatened the staff WOW!!!! I guess this is their tactic to scare you from demand an honest explanation. When I moved the maintenance man came to do the walk through he said everything was normal wear and tear no issue but as so as I was out f sight they tacked on everything they could to not give me back my deposit the apartment looked better than it did when I moved in. Monica was very rude and told lots of lies and has no customer service skill what so ever. They add your rent with a calculator and charge up to 250 for late fee. they slit the water with all the tenets in the building no matter how many people occupy the unit which is nuts. To top it all off they sent me a 35 dollar check that couldn't be cashed because they type out didn't leave forwarding address on the check itself. The office refuses to take my calls they put me on hold and never come back to the phone. the new owner are just as bad as the old because they let the office staff influence there judgment. Enter at your own risk you will not be treated right here RUN RUN RUN!!!! Read all the reviews before you make your this dump your home your stuck and there is nothing you can do once your in.... 4/10/2017 I have called every day for a week about the fake check this company sent me for my deposit. They only sent me 35.00 back of the $150.00 deposit I paid on a special when I moved in.. They sent me a $35.00 check that no one will cash my bank wont cash it Fry's grocery Food City or PLS all said the checks un-cash able due to it being to big to go thru their system's and it had extra writing on it that they have never seen on a Business check before... (resident left no forwarding address)printed under my name.... I called the Corp office on the matter and have been given the run around they have my number on caller ID and hang up when I do get thru. They said its because I didn't leave a forwarding address so they sent me a bogus check lol ..I Guess I'm taking Desert Place to small claims court per my Lawyer because they are not keeping my money. This place is to money hungry and untruth worthy... Do yourself a favor don't rent form Desert Place apartment.... I will keep y'all posted......
    Manager

    4/11/2017

    Dimension on 27th
    Hi Denise - We are sorry about your frustrations. Our team has gone through your move out charges with you, and we apologize for any confusion. We do need a current forwarding address to get you a new check. If you'd rather not contact the community team, you can send your information to customerservice@conam.com. - ConAm Customer Service

    Review 15 out of 31

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    Dimension on 27th

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