Review History for Verified Resident 868988

The Tessera


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Resident 868988

Verified Resident 2020

2/1/2021

I have explained already. I would recommend this apartment because of the way it looks and the fact that it's gated and it has cameras and it has security guard and for all of the good things this apartment building has to offer. Not because of the staff they could be a little bit more friendlier. And the building could be a little bit more cleaner like the walls need to be washed the cleaning lady needs to clean the outside around the pool area in the grill area and the fireplace areas no one is cleaning that so they're getting dirty. Also when you put it in a noise complaint people should respect the fact that it doesn't matter who's moving here it doesn't matter if this is not a home that we purchase we're paying $16,700 to live here that should matter and with that price you should be able to sleep like a baby no one should be disturbing you because everyone should be taken into consideration that each home is paying that amount to live well so when you're complaining about something your staff should understand and not make it seem like you're the issue because that is very uncomfortable when you're living somewhere and you have an issue and they are against you versus helping you.
    Manager

    2/2/2021

    The Tessera
    Thank you again for taking the time to let us know how we did. We strive for 100% satisfaction, and we hope you give us a chance to improve your opinion of our services. I will pass along your comments to the team here at Encore Tessera! Your recommendation means so much and thank you again for taking the time to let us know how we can improve your experience as I am sure it will improve others as well. We appreciate your feedback. If you're ever in need of more help, please let us know! Have a great day!

    Review 9 out of 19

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    The Tessera

    March 2024

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