Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Fountain Oaks Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
I am sorry to hear that your residency here at Fountain Oaks has not met your expectations. We strive to always provide the best living experience for all of our residents and we appreciate any and all feedback. I apologize that you have experienced maintenance issues and I hope we can rectify any outstanding matters immediately. If you would like to discuss any aspect of the community or condition of your apartment home, I would invite you to come into the leasing and management office to discuss further. I can also be reached directly at (602) 244-2420. The team members of Fountain Oaks truly do care about providing the best living experience possible. Fountain Oaks Manager
Here at Fountain Oaks, we work every day to ensure resident satisfaction. When made aware of issues, we address them in a timely fashion. Any miscommunication regarding a/c issues, plumbing issues, etc., are corrected upon learning of the issue. The staff here at Fountain Oaks takes pride in the community and works diligently to constantly improve the property. We apologize for any inconveniences you are experiencing and look forward to the opportunity to correct them and provide a great level of customer service. Please feel free to contact me in the management office and I would be glad to speak with you privately about any of your specific issues. Thank you.
$610
702
N/A
2 Bedrooms
$625
720
N/A
2 Bedrooms
Fountain Oaks offers the comforts of affordable living in a centralized and convenient location. The Metro light rail is less than a mile away, as well as freeway access to all other parts of the city. Two bedroom apartments available today. Spectacular move in specials and great rental rates. Stop in and see what Fountain Oaks has to offer.
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Fountain Oaks Apartments