| Number of reviews in the past 365 days | 2 |
| Percentage of reviews responded to | 0% |
| Average time to respond to reviews | N/A |
Fountain Oaks Apartments
1225 N. 40th Street , Phoenix, AZ 85008
1225 N. 40th Street , Phoenix, AZ 85008
Floor Plans
- $610
Check Availability
Fountain Oaks Apartments
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (12 Reviews)
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Resident • 2017 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2021
Beware!!! Any issue you tell the office about will make your life here a living hell!!! Office calls tow truck on visitors and anyone there to either help, drop off food, or because they don't like you. Been told the rent is going up do to… See More
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Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2020
Omg please please please don't move here it will be a HUGE mistake there are roaches, I've been here almost two years and they decide to give me a notice about the chairs I have on my patio seriously trying to charge me for that after… See More
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Resident • 2013 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2019
This is the worst apartment complex in Phoenix. The office staff harass everyone. I pay my rent on time or early every month yet my request for maintenance on air conditioner gets rejected. They have 18 to 20 year old maintenance tech that is barely out… See More
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Prospective Resident • Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2019
Terrible and Horrible people in the office. The staff try to rip people off by misleading you that your application will be aproved. Vulnerable people in voucher programs should be aware and do not trust them with any holding fees. Buyer Beware!! See More
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Former Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2019
Terrible complex. A lot of drugs, noise, people's stuff always getting broken into. I paid my rent every month on time gave a move out notice and found out that 10 months after I moved out they're trying to get me 3k payments?? My apartment was… See More
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Former Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/30/2019
Moving to Fountain Oaks was the worst decision my roommate and I ever made. The only pleasant thing about this complex was David, at the front office and thank god he left to work somewhere else because he deserved better. We first noticed a problem when… See More
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Resident • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/22/2019
This community is full of drugs and violence. The manager is rude, and you get blamed for stuff you have nothing to do with. This will be a quick case for me with all the documentation i have. Ive been honest and keeping my cool but… See More
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Unhealthy Environment for a Handicap • Resident • 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2016
Unhealthy Environment for a Handicap... Let me tell you a little about myself , I have high blood pressure, asthma , allergy problems and other health problems.. I am taking medication for all my health problems and I am under doctor's care. My is Valencia Kelewood… See More
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ladyyazzie50 • Resident • 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/15/2016
We been waiting for our air conditioner unit to get replaced with a new motor for over 6 months. We been calling the front office and they keep telling us something new each time we call but no resolution to our air conditioning problem. We are… See More
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Resident • 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2014
These apartments suck! I've lived in 2 different apartments here and both have been roach infesteded so bad that I cannot even cook a meal here , let alone want to invite guest over to hangout. Management as well as maintaince sucks here! You tell ----,… See More
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Fountain Oaks Apartments Manager
11/05/2014
I am sorry to hear that your residency here at Fountain Oaks has not met your expectations. We strive to always provide the best living experience for all of our residents and we appreciate any and all feedback. I apologize that you have experienced maintenance issues and I hope we can rectify any outstanding matters immediately. If you would like to discuss any aspect of the community or condition of your apartment home, I would invite you to come into the leasing and management office to discuss further. I can also be reached directly at (602) 244-2420. The team members of Fountain Oaks truly do care about providing the best living experience possible. Fountain Oaks Manager
Resident • 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2014
I have not lived here long but I have already had major issue with the quality of the appliances, the workmanship of the maintenance staff and the safety of mine and my child's well-being. When I moved in, there were safety issues with the locks on… See More
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Resident • 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/12/2013
BE CAREFUL dont Fall just because of their low prices. Like they say you Get what you Pay for. These Apartments are roach infested!!!! They left me without a/c for 3 damn hot months! Even the fridge had roaches :( the apartment model is not even… See More
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Fountain Oaks Apartments Manager
12/04/2013
Here at Fountain Oaks, we work every day to ensure resident satisfaction. When made aware of issues, we address them in a timely fashion. Any miscommunication regarding a/c issues, plumbing issues, etc., are corrected upon learning of the issue. The staff here at Fountain Oaks takes pride in the community and works diligently to constantly improve the property. We apologize for any inconveniences you are experiencing and look forward to the opportunity to correct them and provide a great level of customer service. Please feel free to contact me in the management office and I would be glad to speak with you privately about any of your specific issues. Thank you.
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Parking
- Covered Parking
- Uncovered Parking
General
- Community Center
- Controlled Access
- Hot Tub
- Pool
Pets
- Dogs Allowed
Comments: Breed restrictions apply. 35-pound weight limit. $15 monthly pet rent. - Cats Allowed
Comments: Breed restrictions apply. 35-pound weight limit. $15 monthly pet rent.
Floor Plans & Pricing
2 Bedrooms, 1 Bathroom
- PricePrice
$610
- SQ. FT.
702
- AvailableAvail.
N/A
- Model
2 Bedrooms
- PricePrice
$625
- SQ. FT.
720
- AvailableAvail.
N/A
- Model
2 Bedrooms
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Fountain Oaks offers the comforts of affordable living in a centralized and convenient location. The Metro light rail is less than a mile away, as well as freeway access to all other parts of the city. Two bedroom apartments available today. Spectacular move in specials and great rental rates. Stop in and see what Fountain Oaks has to offer.
Questions & Answers (2)
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Please allow up to 24 hours for your answer to be visible to the public. I was wondering if you have a one bedroom apartment my number is
Anonymous · May, 30 2018Type your answer:
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How easy is it to find guest parking?
Anonymous · March, 19 2018 · 1 answerType your answer:
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Please allow up to 24 hours for your answer to be visible to the public. · Just Now
A
You can try but you'll get towed for no reason.
Frequently Asked
What are noise levels like at Fountain Oaks Apartments?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Fountain Oaks Apartments?
The community is rated 1.5/5 stars, signifying slight satisfaction on average.
The community is rated 1.5/5 stars, signifying slight satisfaction on average.
How safe is Fountain Oaks Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1.5/5 stars, which is considered being slightly effective on average.
The community is rated 1.5/5 stars, which is considered being slightly effective on average.
What is the pet policy at Fountain Oaks Apartments?
Dogs Allowed
Comments: Breed restrictions apply. 35-pound weight limit. $15 monthly pet rent.
Cats Allowed
Comments: Breed restrictions apply. 35-pound weight limit. $15 monthly pet rent.
Dogs Allowed
Comments: Breed restrictions apply. 35-pound weight limit. $15 monthly pet rent.
Cats Allowed
Comments: Breed restrictions apply. 35-pound weight limit. $15 monthly pet rent.
What types of floor plans are available?
2 Beds, 1 Bath
2 Beds, 1 Bath
Fountain Oaks Apartments Gallery
Manager Uploaded Photos
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