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Granite Bay Apartments

14230 North 19th Avenue

Phoenix, AZ 85023

 
 
 
 
 
 

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gitm • Resident 2011 - 2013 Recommended
Reviewed 08/28/2013
I have lived in this complex for 6 years and it has been great. Simply Better, has since taken over and the complex has gotten way better, and they are great people to talk to. The only issue I have with this complex is their contract through "Consolidated Smart Systems", which is a provider for DirecTV. It seems anytime I have an issue with my TV service, I call them up and they always say,"ok I have you scheduled for 1 week from today". Which isn't customer service at all. I have had to have these people out and fix the TV service 4 times, and it has always taken 1-2 weeks to get them out here. This is the only thing that really bothers me about this place, and I might be looking to move somewhere because of this issue, which seems silly. My Advice: Make sure you have an apartment that faces the south, so that you can put up your own dish on the balcony, and then you can deal with DirecTV personally, and they are usually out within 2 days.
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