My time at Greenspoint has been fairly pleasant. I will say that they have changed staff a few times during my stay here, but with the most recent change I will say I am very satisfied. I just renewed my lease (this is my eigth year here)and received a phone call from the staff in the office thanking me for renewing my lease with them, that is the first time any one has acknowledged my stay here. I also entered some service requests to them upon renewal of my lease and although it took a few days for them to come out, they did a pretty good job and even called to follow up that it was taken care of to my satisfaction. The customer service is very refreshing, keep up the good work Greenspoint!