Review History for anonymous

Henson Village Apartments


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anonymous

Resident 2010 - 2013

2/28/2013

I m so upset with this apartment complex. They tear down project living to up lift this down town living well they should have left them instead of rebuilding and charging more on people who make just enough money. now don t get me wrong I m happy with my apartment and my price but don t ask the office any question because no one will give you the right or same answer as the last, and to make things worse they are very very rude and they never seem to happy to help and they always act as if they are better and we all are the same just starting life in a different manner! Now if you are renting base off income they won t tell you that you will be given a case worker from city of phx witch also funds them..... Now this case worker is supposed to help you improve yourself/help with anything that you need so my question why wouldn t they tell us! Next they are never on time when renewing your lease they ask for paper work then that they will ask you again because they say that the paper work has expired. Now they don t have enough manetence workers at all you can never get someone to come help/replace/fix anything in the same week nor is it done right. i have had to do a lot of work myself. now if you call to put in a work order and call the next day to check on it they say they don t have any recorded. what worse is the only time they have come to make sure this appt has everything working is when they say we will have visitors from corprate. and to top it off they lost my cashier check so of course my rent was super late now they knew they lost and founded it later but they still had me served with papers to go to court and of course i did go because i called they said they founded and don t worry.. but now i have a judgment on my credit report and they don t know how to fix it! and before i end my complaint i will let you all know since i miss the appointment with them to fill out for the second time they decided to put all my papers that needed to be filed out on my door step and let me tell you these papers included bank acct numbers and my social!!!!! I m so upset i will going to the city of phoenix!!!!!!!!

    Review 11 out of 16

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    Henson Village Apartments

    March 2024

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