Review History for anonymous

Ironhorse at Tramonto


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anonymous

Resident 2018 - 2020

4/3/2020

Warning..DO NOT AND I DO MEAN DO NOT MOVE HERE...It is disgusting with dog poop, trash, and some people. Had termites twice and the Manager if that is what you want to call her took her sweet time getting someone there. Ended up having to throw away cedar chest, bible books and wooden swing among a few other things because of it. Lived there for 2 years and shower was never fixed, couldn't wash the tub out without getting soaked because it always leaked. Dishwasher didn't clean dishes, they finally replaced 2 months before lease was up. If you complain about the conditions or call the home office to complain the management will not renew your lease. The police is always there, utilities are horrible, you get charged for what you use in water plus what they use. Updates on property is never finished unless you live by the office. Can't use the so called dog park because it is always muddy and full of large dogs. Poop is never cleaned up in there either. Was a very nice well when I moved in but went to the dumps when the new manager took over a few months later. If you move there, good luck! Oh no security by the way and it definitely needs it now.
    Manager

    4/6/2020

    Ironhorse at Tramonto
    Dear resident, we're sorry to hear that you haven't felt at home here. We know how frustrating it is to feel unheard or uncared for. We're disappointed because this is not our typical standard, so we appreciate learning of the areas in which we have room for improvement. Thank you for sharing with us, and we wish you the best on your future endeavors. Anna H., Community Manager IronhorseMGR@pinnacleliving.com

    Review 6 out of 80

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    Ironhorse at Tramonto

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