Unfortunately you just cant make everyone happy, as I read in the past review. I moved into La Serena in November and have absolutely nothing to complain about. On the opposite this has been a wonderful experience in all ways. I must start by saying that Lindsey was wonderful. She really took the time to show us around and explain everything with great detail. Cared about calling me back and considering all my needs and wants. My girls just loved her. The apartment itself was in the best condition, smelled great and everything looked as new. Living there has also been a great experience. Girls are able to go out and play freely, grounds are always kept clean, maintenance requests have been completed immediately, office staff has been wonderful and best neighbors ever, seems like I live alone. I don't even hear steps above me. I am also new new to the city and choosing La Serena as home was a blessing. I feel safe and close to everything.