Madera at Metro

3161 West Cheryl Drive, Phoenix, AZ 85051
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Madera at Metro

3161 West Cheryl Drive

Phoenix, AZ 85051

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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29%RECOMMENDED
THIS PROPERTY
VS
67%CITY AVERAGE

Ratings & Reviews

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Madera at Metro Manager

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Resident 2018 Not Recommended
Reviewed 08/16/2018
I would have been better off getting a refrigerator box and living in the Metro Mall parking lot! Repairs done by individuals that don't know what they are doing. Noisy. Tenants stealing from other tenants. Office staff NEVER answers the phone, so you have to go… See More
Madera at Metro Manager08/29/2018

Dear Resident, Thank you for your candid feedback. We are very disappointed to read about your impression of our team. We take pride in our prompt and professional service and do our best to provide residents who work non-traditional hours with the same kind of service other residents receive. Additionally, we apologize for any confusion in regards to your billing and understand your frustration with that situation. Please know that although you are no longer a resident, we value your feedback and would like to have the opportunity to make things right. If you would like to talk to our team about your concerns, please do not hesitate to reach out to us. Sincerely, Leslie V., Community Manager

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Resident 2018 Not Recommended
Reviewed 05/28/2018
Lesslie has been there 12 plus years since it was Smoketree Apartments. She was worthless then, and she's worthless now! Nothing has changed but their name, even though this lazy chick will lie and spill out vomit like "we are working on it, upgrading, yadda yadda"… See More
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Taalan Self • Resident 2018 Not Recommended
Reviewed 02/24/2018
This place is great if you don't want air conditioning or running water (constant shut offs including every tues andThurs from 9 to 5 for 6 weeks) and if you like tons of roommates in the form of cockroaches then this is the place to spend… See More
Madera at Metro Manager03/05/2018

Thank you for taking a moment to share your feedback. We are currently undergoing various improvements at our community which we believe will add greatly to our residents experience. Please visit our office immediately so we can assist you and speak with you about the strides we are taking to improve Madera at Metro. We look forward to further discussing the concerns listed in your reviews. Sincerely, Leslie V., Community Manager

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Jerrythepilot • Resident 2014 - 2017 Recommended
Reviewed 12/01/2017
I have been a resident here for about 4 years now and it has been great - Very quiet, grounds and pool always clean. I had an issue with some water leaking under the sink... I could not find or fix it myself... reported to maintenance… See More
Madera at Metro Manager12/20/2017

Dear Jerry, Thank you for taking the time to share your experience! We look forward to continuing to deliver the great service, upkeep and overall community that have encouraged you to be a long-term resident at Madera at Metro. With appreciation, Leslie V., Community Manager

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Gerald Cunningham • Resident 2015 - 2016 Recommended
Reviewed 10/17/2016
I really enjoy my home and I love the girls in the office. The new leasing girl is so much better than the last girl they had. She was so rude and had the worst customer service. Maintenance gets to my requests within a day or… See More
Madera at Metro Manager10/18/2016

Thank you for your review and feedback. We are so glad you've had a positive experience with our staff. Customer Service is so important to us and we're always happy to assist you. Please let us know if there is anything else we can help you with. Lesslie Valentin, Community Manager.

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Pigpen24! • Resident 2016 Not Recommended
Reviewed 07/16/2016
The women that manage this place come and go, and could care less about your comfort and security. The water is turned off, without warning, constantly. The electric service is a scam. They just make up numbers, as the units are not individually metered. The air… See More
Madera at Metro Manager07/18/2016

We work hard every day to provide comfortable homes for our residents. Give us a call at 602-997-4971 so we can address your concerns. Lesslie Valentin, Community Manager

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Resident 2015 - 2016 Not Recommended
Reviewed 02/19/2016
DO NOT MOVE HERE, PLEASE, IT'LL BE ONE OF THE WORSE MISTAKES YOU'LL MAKE!!! First, they lure you in with a cheap move in special, something like $200-300 off. But why do you think they do that? No sane person would want to move in here… See More
Madera at Metro Manager02/23/2016

I'm very sorry to hear about all the problems you have experienced and understand your frustration. We want all our residents to be happy and comfortable in their homes and I apologize we have not succeeded in this. Please call me at 602.997.4971. I will do all that I can to resolve all the issues you are still experiencing and work with maintenance to coordinate a solution. Thank you, Lesslie Valentin, Community Manager

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Resident 2014 - 2016 Not Recommended
Reviewed 02/17/2016
Besides there maintenance crew don't know how to fix anything. .. they won't turn the ac on and today when I got home it was 90 degrees inside my apt. My dogs were over heated .... management do care it's just a paycheck to them ....and… See More
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Jay2207 • Resident 2013 - 2016 Not Recommended
Reviewed 02/15/2016
I currently rent here. Been a renter for 3 years now. Let's start with the bad. You have no control over your air conditioning as it is 85 degrees in my apartment. I am sweating and it's unbearable. They control the ac/heater and to me, have… See More
Madera at Metro Manager02/17/2016

Thank you for your feedback. It always helps us get better! We appreciate you bringing these issues to our attention. We will work hard to resolve them as soon as possible. Customer service is so important to us and I apologize you've had a hard time getting a hold of us on the phone. Please feel free to call the office if you would like to discuss your experience in more detail. Lesslie Valentin, Community Manager.

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Dawn Shultz • Resident 2015 Recommended
Reviewed 12/22/2015
Love this place!! The staff is very friendly & helpful especially Jessica the leasing agent!! She always has a smile & goes above & beyond to help you. The grounds are beautiful & it's very quiet. We r right next to Metro Center & Walmart is… See More
Madera at Metro Manager12/24/2015

Dawn, thanks for taking the time to review us! We're glad you had a positive experience with our leasing staff-that's what we expect of them, along with everyone who works at Madera at Metro. We hope you'll be happy here for years to come!

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Resident 2015 Not Recommended
Reviewed 09/22/2015
ROACHES everywhere. No matter how often they spray, (when they show up), they don't go away, and the gates have been broken for months. Anyone can go in or out. I would not recommend these apartments! See More
Madera at Metro Manager09/24/2015

I appreciate you reaching out to us. We consider pest issues an urgent matter. Please call me at 602-997-4971 to coordinate a solution. Thank you, Lesslie Valentin, Community Manager

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hellomy friend • Resident 2015 Recommended
Reviewed 08/28/2015
here about 7 months with no major complaints. Have not seen any bugs for about 6 months saw a few when I first moved in more than likely from the last tenant. I take out my trash almost daily and don't leave dirty dishes piled up… See More
Madera at Metro Manager09/01/2015

Thank you so much for taking the time to write this review. I am so glad to hear you are enjoying your home at Madera at Metro. Thank you for sharing your feedback about the trashcan lids. We will take that into consideration. The ideas of our residents always helps make us better! Lesslie Valentin, Community Manager.

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Resident 2007 - 2015 Not Recommended
Reviewed 02/03/2015
If you are considering Madera and Metro run don't even bother it's supposed to be a gated community but the gate has been opened for eight months so anyone can drive in and out of the property. The doors on each side of the office do… See More
Madera at Metro Manager02/08/2015

Hello, thank you for taking the time to provide us your feedback. Please contact us at the office so that we may go over your concerns. Thank you, Madera at Metro

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hellhas2wait2 • Resident 2015 Not Recommended
Reviewed 01/11/2015
Signed my lease while front parking lot full of cop cars. First nite in apt fire trucks were here twice. Roaches walking across the counters in the kitchen as I start to unpack. Almost ran over by some dude on a bike looking for mailbox. Ceiling… See More
Madera at Metro Manager01/11/2015

Hello, thank you for taking the time to write a review about our community. We regret hearing that you are unhappy and would love the chance to talk to you about your concerns. Please stop by or call the office at your earliest convenience.

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Resident 2014 Not Recommended
Reviewed 12/03/2014
DO NOT MOVE HERE!!!!! This company is a con. They never have a set price for te water bill like most complexes and they charge residents pretty much whatever they want. The pipe busted and flooded the apartments on more than one occasion and each time… See More
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Resident 2014 Recommended
Reviewed 11/24/2014
I been enjoying my stay here at Madera at Metro ........ New workers have been doing an AWESOME job .......... Close to all the shopping and bus routes...... I'm loving it ....... See More
Madera at Metro Manager11/26/2014

Hello, Thank you for writing such a great review about our community. We are happy to hear that you love where you live! Please do not hesitate to contact us if you need anything. Thank you, Linda, Community Manager

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BewareOfThis2012 • Resident 2012 - 2013 Not Recommended
Reviewed 01/03/2014
DO NOT MOVE HERE! These people are rip-off artists. In short: I moved out last summer. They inspected my apartment and said everything was fine. Then when I turned in my keys...all of a sudden I was charged for damages! I had no time to argue,… See More
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Shirleytyrell1972 • Resident 2013 Recommended
Reviewed 07/23/2013
I just moved into Madera at Metro near Metro Center and I love the area. The community is so clean and the apartments are a nice size. I do miss not having a washer and dryer but that's ok I can deal with the laundry rooms.… See More
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nicolecrawford • Resident 2013 Recommended
Reviewed 06/27/2013
Just moved into a renovated apartment. Geez after reading all the reviews I hope I don't get BB or roaches LOL...I haven't seen a green pool with rocks yet so far the pools have been very blue..I haven't seen fights or people walking around looking weird… See More
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KittyKat2010 • Resident 2012 - 2013 Not Recommended
Reviewed 05/24/2013
BED BUGS!!!!! All you see are mattresses sitting by the dumpsters. I began having a bed bug problem 2 months ago. I got them from my neighbor. I told the "new management" and they did NOTHING! I was expecting them to at least help replace my… See More
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SpencerDavisGroup • Resident 2012 - 2013 Not Recommended
Reviewed 05/23/2013
These are the WORST apartments I've ever lived in. Bed bugs, roaches, dog poop everywhere, kids run rampant and parents don't watch them, rocks in the pool, inadequate fitness equipment in the "fitness center". They offer amenities that do not exist. The "recreation room" has never… See More
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doryswiper • Resident 2008 - 2013 Recommended
Reviewed 05/22/2013
With the recent new ownership and management the apartments are doing much better. The grounds look better and the office takes action when needed with tenant complaints. The maintentance is more efficient and comes in a timely manner. All staff is friendly and gives good customer… See More
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AppleJuice2013 • Resident 2012 - 2013 Not Recommended
Reviewed 05/21/2013
My lease is up in a couple of months and I'm counting down the days til I move out. I really don't know where to begin. I guess I'll start by the roaches. If an exterminator has set weekly visits to spray the complex...that means the… See More
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exrenter.000 • Resident 2009 - 2012 Not Recommended
Reviewed 09/24/2012
I have lived here 3years and do not recommend it no one. They want you to sign a lease sight unseen and it was a nightmare when I moved in. My carpet was soaking wet and had not been replaced for years. The vanity in the… See More
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gccstudent83 • Resident 2012 Recommended
Reviewed 08/21/2012
I have lived here at this apartment for 3 weeks. In the last 3 weeks they have done an amazing job. Even with company transferring of ownership they have handled everything. When our dishwasher motor broke it was changed the very next day due to needing… See More
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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Covered Parking

General

  • BBQ Grills
  • Billiards
  • Cable or Satellite Ready
  • Clubhouse
  • Convenient to Metro Center Mall
  • Dishwasher Available
  • Faux Wood Flooring in Select Homes
  • Fitness Center
  • Freeway Access
  • Gated Access
  • Microwave in Select Units
  • On-Site Management
  • Online Payments Accepted
  • Outdoor Dining Area with Grills
  • Oversized Closets
  • Pool
  • Private Balcony/Patio
  • Public Transportation
  • Spacious Floor Plans
  • Vertical Mini Blinds

Pets

  • Dogs Allowed
    Restrictions: We do have restrictions on aggressive breeds; bulldog, chow, rottweiler, doberman, German shepherd, mastiff, staffordshire, terriers, or any mix of these dogs.
    Pet Limit: 2
    Comments: Pet Rent - $25.00 per pet (includes tax),. Non Refundable Pet Fee - $300.00 per pet.
  • Cats Allowed
    Restrictions: We do have restrictions on aggressive breeds; bulldog, chow, rottweiler, doberman, German shepherd, mastiff, staffordshire, terriers, or any mix of these dogs.
    Pet Limit: 2
    Comments: Pet Rent - $25.00 per pet (includes tax),. Non Refundable Pet Fee - $300.00 per pet.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    450

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $780

  • SQ. FT.

    720

  • Available
    Avail.

    3 Units

  • Model

    One Bedroom One Bathroom

2 Bedrooms, 2 Bathrooms

  • Price

    $900 - $1,080

  • SQ. FT.

    970

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom Two Bathroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Madera at Metro Apartments offers you a peaceful retreat that you are sure to appreciate! Enjoy two large swimming pools with lounge areas or entertain family and friends around the barbecue grills and outdoor dining areas. Whatever you choose, you're sure to relax the day away! Our friendly, professional office staff and experienced maintenance team make Madera at Metro a home you'll love!!

Management Company: MEB Management Services

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 05:00 PM

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Madera at Metro Gallery

Manager Uploaded Photos
Floor Plans
Madera at Metro is a 450 - 970 sqft apartment in Phoenix in zip code 85051. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $780 - $1,080. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85021, 85201, 85029, 85017, and 85302 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Madera at Metro

Provided by Property Management

Management Photos (51)

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  • (Manager photo uploaded on 06/12/2019) Image of Madera at Metro in Phoenix, AZ
  • (Manager photo uploaded on 06/12/2019) Image of Madera at Metro in Phoenix, AZ
  • (Manager photo uploaded on 06/12/2019) Image of Madera at Metro in Phoenix, AZ
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  • (Manager photo uploaded on 06/12/2019) Image of Madera at Metro in Phoenix, AZ
  • (Manager photo uploaded on 06/12/2019) Image of Madera at Metro in Phoenix, AZ
  • (Manager photo uploaded on 06/12/2019) Image of Madera at Metro in Phoenix, AZ
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  • (Manager photo uploaded on 06/11/2019) Image of Madera at Metro in Phoenix, AZ
  • (Manager photo uploaded on 06/11/2019) Image of Madera at Metro in Phoenix, AZ

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 02/24/2018) Image of Madera at Metro in Phoenix, AZ
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