Review History for anonymous

Marquis at Desert Ridge (Elan at Desert Ridge)


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anonymous

Resident 2016 - 2018

10/31/2018

My experience has been great. It is disappointing though that the pool and grill area closes at 10:00pm every day. On weekends it should be extended. If people are too loud then they should just be written up with a noise complaint. Perhaps change the rule that you can go but after 10 you have to be quieter. Also, we used to get a "free service" upon renewal every single year. My girlfriend who I lived with has been here since 2013-2014 and had it every year. Either a free painting of a wall, month free of rent, or professional cleaning. It should be brought back. The hallways also have been cleaned about once every 3 months and I think they get a little too dirty approaching month as tons of things blow into the hallways and birds defecate all over the interior walls in the stairwells. Lastly, I have been getting lost mail lately in the past month. Not sure if it is a new mail man or what the deal is. Overall, I love the staff here as they do everything they can to make my experience better and the maintenance crew is absolutely amazing. Out of all of the apartments that I have lived at, I not only trust them completely but they do an excellent job, respond within a few hours or the next morning if the request is after hours, and they are always polite. My favorite thing is that they explain what is wrong and what they are going to do to fix it in detail if you ask.
    Manager

    10/31/2018

    Marquis at Desert Ridge (Elan at Desert Ridge)
    Hello - Thank you for taking the time to review our community and give us a 5-star rating!! We are happy to see that you love living here! I have passed on your feedback to Audrey, but if you would like to reach out to discuss these concerns in more detail, feel free to give her a call at 480-361-0020. Thank you, CWS Customer Care

    Review 15 out of 27

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    Marquis at Desert Ridge (Elan at Desert Ridge)

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