Review History for anonymous

Monte Viejo


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anonymous

Resident 2005

11/2/2005

Here is something you don’t think about when you are renting an apartment, but you should. What will it be like when I move out? It’s terrible with Gray Clow. Read this review posted at one of their other properties. They will charge you for everything. I know other residents who were charged $2000 to replace all of the carpet which wasn’t even bad.<br><br>“Here is how bad management is at this Gray property. I wanted to break my lease and had tenant lined up rent my apartment. I had a hard time explaining to the manager that it was in her financial interest to let me out of the lease if I let them prep the apartment for the next tenant while I was paying rent. No vacancy good, vacancy bad..., so I thought. No deal, they enforced the lease making my tenant lose all interest in the property. BUT THAT IS NOT THE BAD PART.<br><br>After paying out my lease (I did sign it after all), I gave my parents my keys and garage remote, and told them not to turn them in until the end of my lease. They ignored this and surrendered my keys and occupation of the apartment a month early. Everything was paid in full and it is all documented thanks to my meticulous father.<br><br>Two years later, I am visiting my old place of work in Phoenix and I get a call from a collection agency. The management company is claiming the keys were not turned in until nearly a month after they actually were, and that I owe them four days rent (probably the vacancy period) at their "market rate." Now I know why the manager was not interested in eliminating the vacancy period, she already had that covered and probably gets a bonus for doing so. I wonder how many people do not have everything documented and just pay if they feel intimidated by the bill collector. It's a heck of a way to increase profit margins.<br><br>Also, do not park on the street after dark. Your car will likely get broken into like my dented, oxidized '88 Accord. Thieves aren't interested in the cars, they are looking for checks and such.<br><br>The locks on the gates are also only cosmetic and the walls inside the apartments are painted with paint that is so thin that if you even touch them, they will need retouching. But this is minor compared to the problems with the staff. Their focus is on sales and getting new tenants, not retaining old tenants. Be ready to move out after a year, because the difference between "market rate" and the monthly rent new tenants pay is likely $500.00 or so.<br><br>I looked up some other properties managed by the same parent corporation, and the ones I know of all get bad reviews. This is not true of all properties, and it is not true of my current residence where management runs a pretty tight ship, and professional service continues, even after you sign the lease. “<br>

    Review 350 out of 389

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    Monte Viejo

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