epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.6
Safety	2.2
Office Staff	3.4
Maintenance	3.2
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	40%

Manager's Review Reply Time

Average time to respond to reviews	8.6 days

Ratings & Reviews (65 Reviews)

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Noise

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Monterra Manager

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Verified Resident 772985 • 2019 - 2020 Recommended

Updated 05/28/2020

Reviewed 05/28/2020

Best Rent/Sq footage in an area that is "close enough" to Downtown Phoenix. Your car WILL get broken into if you leave it unlocked even for 5 min, so there's that, but that is not unusual for any City the size of Phoenix. Overall we are… See More

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Verified Resident 771957 • 2018 - 2020 Not Recommended

Updated 05/25/2020

Reviewed 05/25/2020

Cheap space, if you cannot really afford much more. The community is kept clean and well maintained. While this generalized feeling that a well maintained apartment complex is great, youll continue to have loud neighbors who like to do drugs all the time. As well as… See More

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Verified Resident 766655 • 2017 - 2020 Not Recommended

Updated 05/07/2020

Reviewed 05/07/2020

When I moved her the company was Weidner and they were better than the new company that has taken over. They have switched in the middle of my lease without any notice and required a whole new insurance plan that cost more than my original lease.… See More

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KillianDavies • Resident • 2019 Recommended

Updated 12/18/2019

Reviewed 12/18/2019

Monterra is (so far) a wonderful community for someone like me who is living on their own. Their apartments are cozy and the perfect size for the solo life, and they're at quite the affordable rates! The staff are wonderful and responsive to any requests I… See More

Monterra Manager24/24/2019

Hi Killian, Thank you so much for your wonderful comments!! I know the freeway can get a bit loud especially during rush hour. We're happy to hear that you like your home and enjoy living here. Please feel free to contact the office with any concerns you may have at 602-795-1600. Kimberli Kittrell Community Manager

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Resident • 2018 - 2019 Not Recommended

Updated 06/26/2019

Reviewed 06/26/2019

Pros: The complex is close to just about everything. It's a safe $10 rideshare home when you're out with friends. Also, the maintenance people are great since we got new management. They are friendly, good at communicating when something will get done, and pretty fast. It… See More

Monterra Manager27/27/2019

Thank you for taking the time to share your concerns. We know there are some areas that need to be worked on. You'll be happy to hear the gym is going to be upgraded by the end of summer. Other community projects lay ahead over the next year. We're pretty excited with what's coming up!! Security has been increased in the evenings. We always encourage our residents to call security or the police if they see anyone that shouldn't be here. Please feel free to contact the office at 602-795-1600 or stop by the office. We are open Monday through Friday 9am to 6pm and Saturdays 10am to 5pm. We look forward to speaking with you and hopefully resolving some of your concerns. Kimberli Kittrell Community Manager

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Resident • 2018 - 2019 Recommended

Updated 05/01/2019

Reviewed 05/01/2019

Some of thses comments are from people who are mad for whatever reason.... Get Real we are hood adjacent. You are not living in scottsdale. This is as good as it gets! everything is very close. Work, events, stores, freeways. Parking isnt all that great but… See More

Monterra Manager03/03/2019

Thank you for taking the time to post your thoughts! We are happy YOU chose to live with us here at Monterra. The maintenance staff takes pride in keeping the pool pleasant for the community especially with summer being right around the corner. We hope you will continue to be happy at Monterra! Please feel free to stop by the office for some coffee or to just say hello!! Kimberli Kittrell Community Manager

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Anonymous641 • Resident • 2018 - 2019 Not Recommended

Updated 01/10/2019

Reviewed 01/10/2019

ROACH INFESTED! also maintenance is slow, my toilet has overflowed every week SINCE MOVING IN 5 months ago, hearing gunshots constantly outside of my window, ROACHES, and pest control does not work smh. i have never had these issues before. i'm new to phoenix and just… See More

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Resident • 2018 Not Recommended

Updated 08/30/2018

Reviewed 08/30/2018

Current resident for over a year now. Simple things that make this place a bad place to live... the entry and exit gates are always broken, the doorway to the gym is impossible to open, the grasssy area for dogs is misquito/wasp infested with puddles of… See More

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Resident • 2015 - 2016 Not Recommended

Updated 11/17/2016

Reviewed 11/17/2016

I lived in this complex for 18 months. I eventually broke my lease and moved in elsewhere. I would not recommend this complex for the following reasons. -If your unit is anywhere near the pool, expect late nights of loud noise. There are "quite hours", but… See More

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Resident • 2016 Not Recommended

Updated 08/09/2016

Reviewed 08/09/2016

Please AVOID this apartment complex at all costs!!!! RUN AWAY! Living at Monterra is a nightmare. The staff is extremely rude. My first week I had a Mantenance guy tell me to shut the hell up. The courtesy guy that handles noise complaints from the pool… See More

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townser • Resident • 2014 - 2016 Not Recommended

Updated 02/16/2016

Reviewed 02/16/2016

I lived at Monterra for 2.5 years and when it was good, it was good, but when it was bad it was horrid. The Good: My apartment was actually affordable when I moved in. I was paying $575 for a one bedroom (essentially a studio since… See More

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andeelove9 • Resident • 2015 Not Recommended

Updated 07/16/2015

Reviewed 07/16/2015

My husband and I have been living in this complex for 4 months. We have had nothing but problems with this place. For starters, when being shown the apartment by the leasing agent, she failed to disclose pertinent information regarding our bill. She failed to inform… See More

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Resident • 2013 Not Recommended

Updated 08/27/2013

Reviewed 08/27/2013

This apartment complex is awful, is not energy efficient. The parking is horrible even if one has just a guest with a car, chances are no parking available. They will tow your car fast in the complex and people retunily double park. Anx the freeway noise… See More

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Resident • 2010 - 2012 Recommended

Updated 12/09/2012

Reviewed 12/09/2012

I REALLY ENJOY THIS PLACE ALL THE STAFF IS GREAT AND POLITE AND YES PEAKING IS NOT GREAT IF YOU HAVE A SECOND CAR BUT GET OVER IT, didn't your mom teach you if u ain't got nothing nice to say don't say it at all… See More

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Resident • 2012 Not Recommended

Updated 12/09/2012

Reviewed 12/09/2012

Kids always screaming outside. Kids will vandalize your car if you're to watching. If you have more than one car in your family, look elsewhere. You will not be ale to park the second car 75% of the time.

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rentera0092 • Resident • 2012 Not Recommended

Updated 06/17/2012

Reviewed 06/17/2012

I'm slowly starting to realize now that its definitely around a three star place and the only thing close to luxury about it is the pool area. Within the first week of living here my toilet broke and when My husband went to close one of… See More

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Resident • 2012 Not Recommended

Updated 05/18/2012

Reviewed 05/18/2012

I ve lived here for about 4 years and I ve loved it, the only issue that has arisen is the lack of respect the office staff has for us the residents. I feel that I am not able to get things taken care of in… See More

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Resident • 2011 - 2012 Not Recommended

Updated 05/07/2012

Reviewed 05/07/2012

When I signed my lease I was told that if I agreed to a 15 month lease instead of a 12 month I would save money - so that's what I did. Come to find out that no money is saved doing this. The pet deposit… See More

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Resident • 2012 Not Recommended

Updated 04/30/2012

Reviewed 04/30/2012

In hopes of saving money we decided to rent here.... We wish we would have paid even an extra $100 a month for a better place and this is why: - Our apartment has the CHEAPEST appliances and very inefficient AC units; we pay, on average,… See More

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Resident • 2012 Recommended

Updated 03/27/2012

Reviewed 03/27/2012

I've been here few years and I love it love it I would live here forever if I could, corine is sooooo great very nice and polite also office staff is great always helpful when needed. Gilbert head of the apartment complex is the best always… See More

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Resident • 2010 - 2012 Recommended

Updated 03/25/2012

Reviewed 03/25/2012

what a bunch of losers get a life, the apartment are great its apartment living get over it you need jesus or some kind of help, i really dont deal with office much but when i do they are very nice and maint. staff is very… See More

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Resident • 2010 - 2012 Recommended

Updated 03/25/2012

Reviewed 03/25/2012

Hello Morons, Its an APARTMENT not your personally built home. I am so sick of reading cry baby reviews shut the hell up and move out! ---- breaks, they fix it- yeah not instant but duh it eventually gets fixed. Parking sucks, moving on- kids play… See More

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Resident • 2011 - 2012 Not Recommended

Updated 03/25/2012

Reviewed 03/25/2012

When I was in the leasing office about to sign lease I asked about the water bill and they said an average of 10 dollars well try more like 100 60 dollars for sewage and 40 for water consumption. My families home which is big with… See More

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Resident • 2011 - 2012 Recommended

Updated 03/22/2012

Reviewed 03/22/2012

I HAVE LIVED HERE FOR OVER A YEAR AND I LOVE IT THE OFFICE STAFF IS GREAT VERY NICE PLUS THE MAINT.STAFF IS GREAT VERY FAST EVERY TIME I PUT A WORK ORDER IN IT GETS DONE THAT DAY, THERE MAY BE SOME ISSUES WITH PARKING… See More

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Resident • 2012 Not Recommended

Updated 03/20/2012

Reviewed 03/20/2012

In an effort to save a little money and go with a reasonably priced complex I have managed to find the biggest headache in Phoenix yet. Monterra. Not once has anything been as stated by the leasing office ranging from misstated financial quotations to delayed time… See More

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Features & Amenities

Parking

Garage

General

24-Hour Fitness Center
ADA Accessible
Additional Storage
BBQ Grills
BBQ's
Courtesy Patrol
Electronic Payments Accepted
Gated Access
On-Site Maintenance
Pet-Friendly Community
Recycling Program
Sauna Room
Spa

Pets

Dogs Allowed
Deposit: $200
Fee: $200 ~ 200
Rent: $35
Restrictions: We welcome 2 pets per apartment. We allow cats and dogs with a maximum weight of 80 lbs. There is a pet deposit of $200 and pet fee of $200. Monthly pet rent is $35. Please call our leasing office for complete pet policy information.
Pet Limit: 2
Cats Allowed
Deposit: $200
Fee: $200 ~ 200
Rent: $35
Restrictions: We welcome 2 pets per apartment. We allow cats and dogs with a maximum weight of 80 lbs. There is a pet deposit of $200 and pet fee of $200. Monthly pet rent is $35. Please call our leasing office for complete pet policy information.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
$921 - $1,211
SQ. FT.
539
Available
Avail.
2 Units
Model
STU2

View Floor Plan

Price
$959 - $1,139
SQ. FT.
475
Available
Avail.
3 Units
Model
STU1

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
$825 - $833
SQ. FT.
475
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
$936 - $945
SQ. FT.
692
Available
Avail.
2 Units
Model
A3

View Floor Plan

Price
$950 - $1,150
SQ. FT.
800
Available
Avail.
1 Units
Model
A6

View Floor Plan

Price
$995 - $1,153
SQ. FT.
541
Available
Avail.
2 Units
Model
A2

View Floor Plan

Price
$1,120 - $1,333
SQ. FT.
812
Available
Avail.
2 Units
Model
A5

View Floor Plan

Price
$1,136 - $1,347
SQ. FT.
800
Available
Avail.
3 Units
Model
A4

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,102 - $1,411
SQ. FT.
913
Available
Avail.
6 Units
Model
B1

View Floor Plan

Price
$1,233 - $1,500
SQ. FT.
1,011
Available
Avail.
3 Units
Model
B2

View Floor Plan

Price
$1,266 - $1,509
SQ. FT.
1,057
Available
Avail.
1 Units
Model
B3

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$1,319 - $1,754
SQ. FT.
1,100
Available
Avail.
1 Units
Model
C1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! Welcome to Monterra Luxury Apartment Homes in Phoenix, Arizona. Offering beautiful apartments for rent at competitive prices, Monterra is a wonderful place to call home. Visit our community to discover its exceptional amenities, great customer service and central location.