Review History for andeelove9

Monterra


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andeelove9

Resident 2015

7/16/2015

My husband and I have been living in this complex for 4 months. We have had nothing but problems with this place. For starters, when being shown the apartment by the leasing agent, she failed to disclose pertinent information regarding our bill. She failed to inform us that we would be paying a portion of utilities on-top of the $918 flat rate that she told us it was. Not that our bill would range anywhere from that amount to almost a thousand dollars every month. They don't just charge us for the utilities but also for the utilities being in the apartment complex name instead of ours. But of course there i no option of having the utilities in our name at all. That's just the start of the problems with this place. To get to the point a little quicker as to why you should never live here: ~Garage door got stuck open and shut over 10 times (I lost count after the tenth time) ~Dryer got humid instead or actually drying clothes (Ruined $80 worth of clothes) ~Dishwasher broke 3 times in 3 months. Maintenance was too lazy really fix it ~Refrigerator is broken, makes food go bad way before expiration date ~No actual cold water in any of the bathrooms (Warm, Hot, Hotter) ~Water pressure is a joke ~Old outdated washer broke and flooded my apartment ~Exit gate always broken This place is pathetic. It's in a terrible area which makes it the shiny beacon of "luxury" in a centrally located ------ area. Truth is, the is nothing luxurious about this place. We have a 2 bedroom 2 bath thats not even worth half as much as we are paying. The tenants here are just as bad as the staff. Nothing but loud obnoxious yelling and stomping all day and all night. If you want luxury for a better price, move to Scottsdale. I will never recommend this place to anyone else. Just horrific. Don't ever live here.

    Review 56 out of 109

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