Review History for anonymous

Mountainside Apartments


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anonymous

Resident 2018 - 2019

5/14/2019

Living at this apartment complex was the worst decision my family has ever made. We decided to rent here due to the location and thought it seemed like a nice place. Within the first month we noticed scorpions and bugs, so bad that we had to pay for our own pest control since I was terrified for my baby. We also notice our apartment was SUPER hot even with paying $300 plus dollars a month. From my baby's monitor we were able to tell it was over 90 degrees in our place when the AC was set on 72. We went over a month like this until we fought, complained enough citing legal reasons they should help us. Since we had an elderly woman, a dog and a baby in the apartment all day. Maintenance requests went ignored, trash cans were constantly over flowing, front office was rude and the parking situation was a joke. Sometimes we had to drive around for an hour plus before someone would leave so we could find a place. This was also super inconvenient and unsafe in the dark with a young child. Not to mention a pain when you had groceries and other heavier items. The lighting or lack of lighting in the complex was a huge safety concern. Then on three separate occasions we were charged /chased by javenilas, once with our young son and the other two times with our dog. We were unable to walk our dog past 5:30 pm and couldn't go back out with him until at 7 -7:30 am due to javenilas being outside our door step. We told the complex multiple times about these occurrences and they basically laughed, unwillingly to even fix lighting in the common areas. We were also double charged water most months and they were unable to tell us the correct price for rent until the day it was due. They wouldn't give us a itemized bill and multiple months it kept changing.

    Review 49 out of 127

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