I would have to disagree with the previous rating. Although I have only been living here 4 months, I have been very pleased. I moved from another Alliance property that recommended Palazzo since I needed to be more central. I really like the attached garage, and the fact that no one is above me or below me. Everything in my apartment works fine, I've only had to call once about my dishwasher and the guy came over the same day and fixed it. He is very friendly and the ladies in the office are always helpful and friendly. I love the huge pool and the place is really quiet, especially for being so close to the highway. All in all I think I will be staying for awhile and would recommend it to anyone.