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Palm Court Apartments

20401 N. 19th Ave., Phoenix, AZ 85027
20401 N. 19th Ave., Phoenix, AZ 85027

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20401 N. 19th Ave.

Phoenix, AZ 85027

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (220 Reviews)

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 Verified Residentvrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2021
My experience has been subpar in this community. It takes way too long for management to fix issues that are their fault. I had to wait almost 6 months to get my mailbox fixed. During this time I was essentially being ignored by management. Eventually when… See More
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Palm Court Apartments Manager

01/19/2021

Dear Resident, we regret to hear that you had a negative experience with us. We don't have extra mailbox doors in our storage room, and had to find a vendor that would be able to supply parts to fix the 24 year old mailbox doors, we are working on trying to get these mailboxes replaced due to the age of them, and not being able to find parts when they are broken. I do apologize that it took so long for them to come fix your sink, as it should not have been the case and I will look into why this took so long. We also apologize about having t enter your home for the water heater, however, this is considered an emergency, and in your lease it states that we can enter for emergency purposes at any time. The water heater was leaking into the home of the resident below you, and we needed to stop this from continuing. I know that you feel that management was ignoring you, but this was not the case at all. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (623) 322-1400. We look forward to hearing from you.

 Verified Residentvrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2021
If the response time on maintenance request can reduce, this is a very good community to live in. Tracking of maintenance request via the active building tool should be started so delay can be tracked. See More
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Palm Court Apartments Manager

01/19/2021

Thank you again for taking the time to let us know how we did. We hope you have a great day!

 Verified Residentvrp 2016 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2021
Palm court apartments, the community is a pleasant and good locality to live with professional staff and excellent technicians to complete the work on the specified time. All necessary markets and resources are available near this place. Thank you for your continuous care in this pandemic… See More
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Palm Court Apartments Manager

01/19/2021

Verified Resident 593197, we're happy you found our staff to be so supportive during your experience here at Palm Court. If you have any further questions, please give us a call. We're always happy to help!

  Previous Review
· 09/10/2020
 Verified Residentvrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/09/2021
No dont like surveys it is BS and waste of my time Dfdvvbnmdbbfgnvxnvngnxxfnfzjzfnfnzgxkgxkmgzgmzgnxmgxgmxzftsktstkzztkgmzfkzfmzfmzfm fkxgxkgxkgkxgkxzfkfmz vmzxhjccjhxggchhcfnxxjf fn,fn,can,, my Gmail See More
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Palm Court Apartments Manager

01/19/2021

Verified Resident 861158, thank you for sharing your positive experience! Thank you, and have a fantastic day!

Resident 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
The bedrooms are small 10 x 10 and 10 x 11 in a 2 bed 1 bath. The living room area is restricted to 1 set up because of the small size and placement of windows and sliding door. The kitchen has a decent counter space.… See More
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Palm Court Apartments Manager

01/19/2021

Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (623) 322-1400 to discuss this further.

Thiru_s • Resident 2012 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/14/2020
Maintenance really bad. They don't even care about emergency request. My kitchen disposal is not working for last 22 days. Someone came to check in after 2 weeks and figured that it needs replacement. He said that he would come next day with new one. Its… See More
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  Previous Review
· 07/23/2018
 Verified Resident 849793vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/04/2020
The staff and the maintenance team use COVID-19 as an excuse/protection to put off correcting complaints. The leasing team couldnt seem to use the fax machine explain good directions on how to pay the rent without getting a charge. Lied about the Upstairs sounds coming in… See More
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 Verified Resident 849213vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2020
Great and professional... very clean, convenient to all the local stores. Just wish they had a better and safe there way to keep the gym open due the covid. I would definitely recommend let's apartment facility for small families and another way to get out the… See More
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 Verified Resident 844065vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2020
It has been a really fun experience. I cant believe Im so lucky to live here. My neighbors are a joy, the apartment is an oasis, and the amenities cant be beat. In this moment, I am euphoric. I will stan this place forever See More
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Palm Court Apartments Manager

11/23/2020

Dear Resident, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

 Verified Resident 843092vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/13/2020
I took a tour from Morgan when I was initially checking the complex out, and she was very nice and helpful. Was pretty disappointed with the condition of my unit on move in day, but the office and maintenance (specifically Dan) has been good about getting… See More
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Palm Court Apartments Manager

11/14/2020

Dear Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Palm Court! We apologize that your apartment was not 100% satisfactory at move in, but I am happy to hear that Dan is taking good care of you. Please let us know if there is anything else that we can do to help with in the future.

 Verified Resident 837826vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2020
I renewed my lease three times and each time the rent went up. My car was broken into TWICE The pool area is tiny The "fitness center" is a joke and despite being closed due to covid the lights were left on and we were charged… See More
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Palm Court Apartments Manager

11/04/2020

Dear Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (623) 322-1400 to discuss this further.

 Verified Resident 749443vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/10/2020
Community Apartments are spacious and in very good shape.Only problem I saw is the common area lights are not working for most of the building.They need to work on replacing them.Pool and recreation area is nice. See More
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Palm Court Apartments Manager

10/13/2020

Dear Resident, your wonderful feedback and rating mean a lot to us. We will look into the lighting, thank you for letting us know about this. If you have any further questions, please give us a call. We're always happy to help!

 Verified Resident 830083vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2020
Its an average small community. Maintenance is completed but sometimes you have to follow up. Good part is it is close to 101 and offices. Some units are renovated with new appliances. Few are not renovated and have very old appliances. See More
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Palm Court Apartments Manager

10/12/2020

Dear Resident, we truly appreciate your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

 Verified Resident 586496vrp 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2020
We like This community and staying here more than 7 years recent past we had issue with maintiance staff and now thats also been fixed now and we can see to fix the issues their turnaround time has changed. See More
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Palm Court Apartments Manager

10/06/2020

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Palm Court

 Verified Resident 819253vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2020
Maintenance takes months to even show up, let alone fix the issue. Hhhbbbbbbbnbbbnnbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbb bbbbbbbbb See More
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 Verified Resident 811763vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2020
I had very good experience living in palm court apartments, very quiet place and very safe, definitely recommended to friends, some issue with maintenance but overall it is ok, most of the neighbourhood from India and they are very friendly See More
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Palm Court Apartments Manager

09/08/2020

Hi Resident, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

 Verified Resident 811762vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2020
If you want to live here forget about Maintainance, you got to fix things by your own. There will be emails saying lease termination and fines if there is a small mistake even though from there end, but there wont be response on service See More
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Palm Court Apartments Manager

09/08/2020

Dear Resident, your satisfaction is our top priority. Our team strives to deliver an excellent experience. If you have further needs or questions, please reach out!

 Verified Resident 809959vrp 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2020
I have been staying in Palm courts for more than 5 years now. While the community itself has been very peaceful and secure, the quality of service has deteriorated quite a bit from when i originally moved here. It takes multiple efforts to fix maintenance issues,… See More
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Palm Court Apartments Manager

09/08/2020

Dear Resident, we strive for 100% satisfaction, If you have any further questions, please give us a call. We're always happy to help!

 Verified Resident 809950vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/01/2020
The apartments are not bad. Although I have had a couple of incidents where my car was hit while it was parked & wrongfully towed, the office manager & office assistant did help with taking care of the towing situation. Anytime I called the office I… See More
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Palm Court Apartments Manager

09/08/2020

Dear Resident, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/31/2020
Got keys to move in. Was told cleaning people did not come clean our unit before in and was told our lease agent wiped some of our cabinets. Carpets were also dirty and was promised they would get cleaned. They didn't. Was offered a coupon discount… See More
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Palm Court Apartments Manager

09/08/2020

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (623) 322-1400 to speak to our manager directly.

 Verified Resident 809098vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2020
I dont have a pleasant experience as of yet. I hope it improves over time. Online tools are used to attract customers but the leasing rates gets changed when talk to leasing consultants on ground. Partially cleaned when i moved in See More
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Palm Court Apartments Manager

08/31/2020

Dear Resident, we truly appreciate your honest feedback. Thank you for leaving feedback. Please reach out to us at (623) 322-1400 so we may identify ways to improve your experience.

 Verified Resident 806607vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/22/2020
Beautiful well kept apartment and surroundings. We really love living here and the office staff is courteous and knowledgeable. Unfortunately, due to the recent events we are unable to use our amenities, but I am sure in time that will change. See More
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Palm Court Apartments Manager

08/26/2020

We appreciate your positive review about your recent experience with us! Thank you for taking the time to let us know how we did. We hope you have a great day!

 Verified Resident 800274vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2020
This community is very friendly. It has all amenities. It has pool, workout place, kids play area. This is not a big huge communite, its litte and sweet community to live. I strongly suggest living here. See More
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Palm Court Apartments Manager

08/12/2020

We appreciate your positive review about your recent experience with us! We hope to see you soon!

 Verified Resident 607573vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2020
Thin walls, you can hear everything. Apartments are given cheap inexpensive filters that do not filter air. Maintenance is a joke here. Work orders go months without any fixing. Appliances break. Door gates up front left unlocked. Do not recommend. See More
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Palm Court Apartments Manager

07/20/2020

Dear Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (623) 322-1400. We look forward to hearing from you.

 Verified Resident 789696vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2020
I am really having hard time with maintenance issues in my apartment and I have received minimal help from the community to resolve the same. For any request multiple followups is a norm.Extremely frustrated. See More
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Palm Court Apartments Manager

07/14/2020

Dear Resident, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (623) 322-1400 to discuss this further. Heather Schintler Community Manager Palm Court Apartment Homes

 Updated Review
Rating Breakdown
Noise
Maintenance
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Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Laundry On-Site

Parking

  • Covered Parking
  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Fitness Center
  • Hot Tub
  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $944 - $1,422

  • SQ. FT.

    717

  • Available
    Avail.

    6 Units

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,237 - $1,757

  • SQ. FT.

    838

  • Available
    Avail.

    3 Units

  • Model

    2 Bedroom/1 Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,401 - $2,026

  • SQ. FT.

    952

  • Available
    Avail.

    3 Units

  • Model

    2 Bedroom/2 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Greystar
VIEW 2463 COMMUNITIES

Ready. Set. Live. Palm Court Apartment Homes us ready to fulfill your wishes to be more than another apartment. We are ready to offer you the lifestyle you deserve. You'll have no trouble creating the perfect living situation in our carefully planned selection of expansive one and two bedroom floor plan. From generous closets to full featured kitchens. Palm Court brings your wishes to life every step of the way. Plan your gatherings in our spacious resident clubhouse. Relax away at our resort inspired pool and spa. Dazzle at our lush, mature landscaping. Our location offers unprecedented convenience to major freeways, shopping and dining. Get ready to experience redefined satisfaction the way only palm court can offer it.

Office Hours

  • Sunday: 12:00 PM - 04:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at Palm Court Apartments?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Palm Court Apartments?
The community is rated 3.6/5 stars, signifying much satisfaction on average.

How safe is Palm Court Apartments?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.9/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 77.42% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 40 days to their community reviews in the past year.

Who manages Palm Court Apartments?
Riverstone

What is the pet policy at Palm Court Apartments?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Palm Court Apartments Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos
Palm Court Apartments is a 717 - 952 sqft apartment in Phoenix in zip code 85027. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $944 - $2,026. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85023, 85310, 85024, 85053, and 85022 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Palm Court Apartments

Provided by Property Management

Management Photos (52)

  • (Manager photo uploaded on 05/04/2018) Image of Palm Court Apartments in Phoenix, AZ
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  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
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  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
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  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 07/05/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ
  • (Manager photo uploaded on 02/28/2019) Image of Palm Court Apartments in Phoenix, AZ

Provided by Other Residents

Resident Photos (14)

  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 05/26/2015) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 04/08/2014) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 09/24/2012) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 02/23/2018) Image of Palm Court Apartments in Phoenix, AZ
  • (Resident photo uploaded on 08/31/2020) Image of Palm Court Apartments in Phoenix, AZ
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