Review History for Verified Resident 703133

Palm Court Apartments


Review Author Icon

Resident 703133

Verified Resident 2019

10/5/2019

My personal experience is that I was handed a set of keys, to which I did not have a key for my storage outside, the mail keys did not go to my mailbox, and I was not given a key for the gate that leads outside. (Literally only way to get out is driving). Then I'm assigned a parking spot to which I get notes on my from another resident that I'm parking in their spot. It's like was I even given the right apartment??? Maintenance is a absolute hot mess disaster. The staff, including the property manager, can never take fault for their actions either. It's a pretty community but looks are always deceiving.
    Manager

    10/8/2019

    Palm Court Apartments
    Dear Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (623) 322-1400 at your earliest convenience and we will do our best to resolve this with you. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (623) 322-1400. We look forward to hearing from you. Thank you, Heather Schintler Palm Court ' Community Manager Office 623-322-1400 Palmcourtmgr@greystar.com

    Review 90 out of 258

    Share This Review

    Contact Property

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review