Ratings & Prices for Palm Crest at Station 40, Phoenix, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	51 days

Ratings & Reviews (47 Reviews)

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Former Resident • 2019 - 2020

08/29/2020

Worst experience I have ever encountered. As a former property manager and now currently working for the Housing Authority I am well versed in Fair Housing and the AZ Tenant/Landlord Act. My husband and I lived here December 2019 to July 2020. First and foremost be… See More

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Palm Crest at Station 40 Manager

10/19/2020

We regret that you had a negative experience with us, but are glad you brought this matter to our attention so that we can work to provide a solution for you.

Resident • 2019

12/14/2019

horrible... if you want to have teenagers live on your patio then it's what you're looking for! This place welcomes people who are super loud and live illegally. They love drugs too! We welcome drug dealers day and night! You can find us in the black… See More

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Palm Crest at Station 40 Manager

01/09/2020

Dear resident: we regret that you had a negative experience with us, but are glad you brought this matter to our attention so that we can work to provide a solution for you. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call or stop by our leasing office anytime. We look forward to hearing from you.

Resident • 2018 - 2019

02/28/2019

These apartments are definitely not worth the cost of the rent. The staff is so unprofessional especially the manager they are always right and never wrong according to them. They add random charges onto your rent and not having any answers on why the charges were… See More

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Palm Crest at Station 40 Manager

03/08/2019

Mrs, we appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service. we regret that you had a negative experience with us, but are glad you brought this matter to our attention so that we can work to provide a solution for you. Regarding the random charges, at the time anyone who signs the lease agreement we normally ask to come at least with 30 minutes of your time to review the lease agreement. We are happy to provide a copy for you at any time. Also, if you have any questions please let us know and if we do not have the answer at that time we will reach out and let you know later. Please remember that Conservice and Synergy will communicate with you regarding the utilities via email to let you know including if any changes at least 30 days before it happens. If you do not have email you need to contact Conservice so they can send any information you might need. As for the lights in the parking, we are installing more lights around the whole complex by sections. Thank you for making your home here at Palm Crest at Station 40. Your feedback will help us to enhance our level of service, and we look forward to having the opportunity to earn your trust again. Please continue to communicate with us should you see anything else that needs improvement.

Verified Resident 197873 • vrp • 2015

11/12/2015

My husband and I moved in a month ago - the office staff is very friendly & knowledgable. The leasing process was completed very quickly. The model looks gorgeous, and the actual apartment itself looks.. similar. But I'll go into detail below: Upon move-in, the entire… See More

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Palm Crest at Station 40 Manager

07/24/2018

We appreciate you sharing your comments, Verified Resident! Our residents' opinions are extremely important to us at Palm Crest at Station 40. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at 623-245-0641 or stop by our leasing office anytime. We look forward to hearing from you.

Resident • 2015

08/16/2015

The management staff from ------------------------------ write fake posts to build up good pr place is not good

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Palm Crest at Station 40 Manager

07/24/2018

We are disappointed to hear that you did not have a more positive experience with us at Palm Crest at Station 40. We actually don't write reviews because we are to busy working to assure that every residents needs our meet not only that but with our own work load of reports we have to do, we don't really have the time. We appreciate the good reviews we receive from residents and even prospects that truly think we are doing a great job!

Prospective Resident • Visited 2015

05/11/2015

really must warn anyone about these apartments. My ex wife has been living there with my son..The apartment was infested with cockroaches as well as bed bugs..she requested and exterminator for the bed bugs and was informed there would be a fee of 300.00 dollars..so instead… See More

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Palm Crest at Station 40 Manager

07/24/2018

Anonymous, we appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service. We would like to discuss how we can improve your experience as a resident here at Palm Crest at Station 40. Please let us know when you are available so that we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Resident • 2015

03/20/2015

I use to love living here the price was right there were other families whose children play w my child my home was always comfortable now I get harassed by them w eviction notices for hear say these people will evict you w hear say evidence… See More

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Palm Crest at Station 40 Manager

07/24/2018

We appreciate you sharing your comments, Anonymous! Our residents' opinions are extremely important to us at Palm Crest at Station 40. We work hard to assure that our residents feel at home. We run a very high end screening to assure that everyone that lives on property meets the requirements and follow the crime free/drug free addendum that is set in place as of now. Hopefully, you give us the opportunity to show you the changes we have mad thus far and the ones we're still planning.

Verified Resident 131895 • vrp • 2015

02/02/2015

Very satisfied with entire move in procedure, staff was very helpful and friendly. Buildings grounds are well kept love all the amenities apartments are also clean and well kept love the floors and overall look of the apartment. My daughter and I love it here.

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, thanks for your feedback! We at Palm Crest at Station 40 always enjoy hearing from residents, and we appreciate your thoughtful comments. We hope you have a wonderful day, and look forward to seeing you soon.

Verified Resident 125291 • vrp • 2015

01/27/2015

When I came in looking for an apartment Heather one of the ladies who works in the office was very sweet right from the start and answered all the questions me and my boyfriend both had. We were able to move in the next week and… See More

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Palm Crest at Station 40, and hope that we continue to meet your expectations.

Verified Resident 122067 • vrp • 2014 - 2015

01/12/2015

I like living at Palm Crest because of how involved the community is with each other. I like how the employees throw a lot of activities for the communty to get involved. The maintenance is great! They know what they are doing and are fast at… See More

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Palm Crest at Station 40 Manager

07/24/2018

We appreciate you sharing your comments, Verified Resident! Our residents' opinions are extremely important to us at Palm Crest at Station 40. We love doing activities for our residents so you can meet some of your neighbors and also get to talk to our staff. We are currently working on some upcoming events as well.

Verified Resident 120485 • vrp • 2014

12/31/2014

Most of the staff are very nice. I have had good experiences with most of them. The maintenance is usually quick and efficient. I feel like there are a lot of maintenance issues but the staff are good about getting them resolved. I hate the automated… See More

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Palm Crest at Station 40 Manager

07/24/2018

Thank you again for taking the time to let us know how we did. We've changed so much since 2014, hopefully you give us the chance to show you. We hope you have a great day!

Verified Resident 110741 • vrp • 2014

11/05/2014

Office staff is nice and accommodating.The grounds are nice and grassy, but many people do not clean up after their pets. There are some sketchy looking neighbors, but I have not had any problems. There are two pools and are clean. There are some issues with… See More

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, thank you for your kind words and this wonderful review!

Verified Resident 87561 • vrp • 2014

11/05/2014

I am not impressed with the quality of these apartments at all. "Updated" means they renovated as cheaply as possible. They are old, stinky, and there are cockroaches everywhere. I have no idea why they had such a high rating on this site when I was… See More

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, we're disappointed to hear of the negative experience you had at our location. We're excited to have the opportunity to introduce you to a new Palm Crest at Station 40 that has been remodeled and under new management in person, and would love to have you stop by for a tour. If you'd like to schedule a time in advance, please contact us at (623) 245-0641. We look forward to hearing from you.

anonymous • vrp • 2014

10/29/2014

The office staff is very professional and efficient at their jobs. If I have every had any issues the office staff is right there to help me with it. The maintenace staff gets work orders done with in 24 hours. This is an awesome place to… See More

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Palm Crest at Station 40 Manager

07/24/2018

Anonymous, we are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Palm Crest at Station 40.

Verified Resident 109032 • vrp • 2013 - 2014

10/29/2014

I have enjoyed living here in this community. The people in the front office have always help me with any problems or questions I have had.The maintence staff are knowledgeable and know what to do. I enjoy the grounds around the apts. They are kept beautiful.… See More

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Palm Crest at Station 40 Manager

07/24/2018

We appreciate you sharing your comments, Verified Resident! Our residents' opinions are extremely important to us at Palm Crest at Station 40. We look forward to your next visit! Take care!

Verified Resident 108520 • vrp • 2014

10/27/2014

Management is very professional and helpful. ALL OF MY MAINTENANCE NEEDS HAVE BEEN HANDLED QUICKLY AND EFFICIENTLY. I am handicapped and the staff has been helpful in accommodating my needs. It is a quiet environment and close to everything. See More

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Palm Crest at Station 40 Manager

07/24/2018

Hi Verified Resident, thank you so much for your positive comments about Palm Crest at Station 40! Thanks again for taking the time to leave us this information about your recent visit. Take care!

danica1277 • Resident • 2014

10/18/2014

I moved in 8/29/14. This has been my experience so far. The office staff is nice and accommodating. My issues have been addressed in a timely fashion. The property grounds are nice, with the exception of pet owners not picking up after their dogs. Pet owners… See More

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Palm Crest at Station 40 Manager

07/24/2018

Danica1277, thank you for leaving this detailed feedback about your experience as a resident of Palm Crest at Station 40. We have shared your comments with our team, and they were thrilled. On behalf of all of us at Palm Crest at Station 40, thanks for your continued residency! Don't hesitate to contact us if you have any thoughts as to how we can improve our level of service even more.

Verified Resident 103991 • vrp • 2013 - 2014

10/08/2014

The area around my apartment is quiet, the landscaping does need some work and roads need fixing. The model apartments are nothing compared to the actual apartment. There is one lady at the front office who is rude and not friendly at all. I would not… See More

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, we regret that you had a negative experience with us, but are glad you brought this matter to our attention so that we can work to provide a solution for you.

Verified Resident 101842 • vrp • 2014

09/29/2014

Was very excited to move into this community - I still have hopes things will get better - but grounds are not kept, no respect from tenants, maintenance is slow and AC doesn't work well. Parking is limited - although convenient to all shopping and highways.… See More

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Palm Crest at Station 40 Manager

07/24/2018

Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. Since 2014 we have done so much remodeling and changes in staff, so hopefully you give us the opportunity to introduce ourselves and a new property.

Resident • 2011 - 2014

09/15/2014

I have been a resident of Palm Crest Apartments since 2011 and had been more than well satisfied with all aspects of the community, especially site management. I think Palm Crest is the premier apartment community in this area. I love the sense of community we… See More

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Palm Crest at Station 40 Manager

07/24/2018

We appreciate your positive review about your recent experience with us! We hope you have a wonderful day, and look forward to seeing you soon.

Verified Resident 97843 • vrp • 2013 - 2014

09/15/2014

Don't like it, roach problem, dirty pool, small place, rent always is different. They came and sprayed like 5 times and still have roaches, they only spray in the corners instead of all over. And some maintenance are perverted. So don't like See More

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, we appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service. We have made many changes since 2014 including our pest control company which we as a staff and community feel that this company are great!

Verified Resident 96795 • vrp • 2014

09/10/2014

The price of rental is THE reason I came here, and I'm getting exactly what I paid for. Residents very between young criminal/idiots, to the old quiet. There is a NO FRONT GATE. Office staff is ok, maintence workers are complete morons with no tools, and… See More

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Palm Crest at Station 40 Manager

07/24/2018

Thank you for bringing your concerns to our attention. Our team here at Palm Crest at Station 40 is always looking for ways to make residents feel at home, and we are sorry to hear that your experience was not positive.

Verified Resident 71397 • vrp • 2012 - 2014

08/27/2014

Estamos muy agradecidos con el trato que hemos recibido en esta comu- nidad y con la atencion de todos sus trbajadores.El area se mantiene limpa.Solo como sugerencia,que los techos de los parqueo tienen muchas hojas,basura y se ven muy mal. See More

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Palm Crest at Station 40 Manager

07/24/2018

Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. We have shared your comments with our team, and they were thrilled. On behalf of all of us at Palm Crest at Station 40, thanks for your continued residency! Don't hesitate to contact us if you have any thoughts as to how we can improve our level of service even more.

Verified Resident 88897 • vrp • 2014

08/18/2014

A majority of the time everything is great. I have had 3 issues with my AC unit over the 3 months I have been here. However, the staff usually addresses the issue asap. The last experience was very upsetting and uncomfortable to say the least. The… See More

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Palm Crest at Station 40 Manager

07/24/2018

Verified Resident, thank you for leaving this detailed feedback about your experience as a resident of Palm Crest at Station 40. If you are ever interested in coming back and exploring some of the improvements that we have made based on feedback from residents like you, please don't hesitate to contact us at (623) 245-0641. We look forward to hearing from you, and hope to have the opportunity to earn your trust once again.

Verified Resident 90271 • vrp • 2014

08/18/2014

There is to much traffic. The manager is never there! the assistant is rude and will not even let u talk!! there is no parking space!! and the light out side my door has never worked so its always dark .. till this day my work… See More

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Palm Crest at Station 40 Manager

07/24/2018

We appreciate you taking the time to share your experience, Verified Resident. We've changed management since 2014 so hopefully you will come down and meet the new staff and the changes that we've made so far!

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer

Parking

Covered Parking

General

1 and 2 Bedroom Apartment Homes
Air Conditioner
BBQ and Picnic Area
Business Center
Courtyard
DishWasher
Disposal
Fireplace
Fireplace in Three Bedroom Casitas
Fitness Center
Near Clubhouse
On-Site Maintenance
On-Site Management
Online Payments Accepted
Pet Friendly Apartment Homes with Restrictions
Pool
Premium Interior Paint
Private Balcony
Private Balcony or Patio with Storage
Refrigerator
Renovated Apartments
Se Habla Espanol
Short Term Lease Available
Spa
Spacious Walk-in and Linen Closets
Storage Space
Window Coverings

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$830 - $855
SQ. FT.
770
Available
Avail.
1 Units
Model
1 Bedroom

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
950
Available
Avail.
N/A
Model
2 Bedroom Duplex

View Floor Plan

Price
Price
$950 - $975
SQ. FT.
950
Available
Avail.
4 Units
Model
2 Bedroom

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,150
Available
Avail.
N/A
Model
3 Bedroom Duplex

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Experience affordable living in a convenient location at our West Valley Phoenix apartments! Palm Crest's affordable and comfortable lifestyle gives you spacious floor plans with patios and balconies for quiet enjoyment of the beautifully landscaped outdoors. Our friendly atmosphere combined with a professional responsive management team, is just a small part of making your new home the best it can be. Palm Crest's great location provides convenient access to Loop 101, I-10 and Desert Sky Mall! It's only minutes from the fabulous, brand new sports arenas of Glendale.

Office Hours

Sunday: 11:00 AM - 04:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Palm Crest at Station 40?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Palm Crest at Station 40?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Palm Crest at Station 40?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 51 days to their community reviews in the past year.

Who manages Palm Crest at Station 40?
Avenue5 Residential, LLC

What is the pet policy at Palm Crest at Station 40?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
We are Open for Business! We are open for walk in traffic, virtual tours, and by appointment! Call for details!