Palms at South Mountain

4424 East Baseline Road, Phoenix, AZ 85042
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Palms at South Mountain

4424 East Baseline Road

Phoenix, AZ 85042

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 312 
Reviews and
74 
Resident Surveys
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3.8National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
3.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
3.8
Work Order
Our team's performance in responding to service requests.
50%RECOMMENDED
THIS PROPERTY
VS
67%CITY AVERAGE

Ratings & Reviews

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Verified Resident 738510 2019 - 2020 Recommended
Reviewed 01/23/2020
Very easy process and great leasing staff. It only took a day to get approved, when I finally moved in, the leasing staff left a house warming gift for me on the counter. Anytime I go ok into the office, they greet me and make sure… See More
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Verified Resident 737024 2018 - 2020 Not Recommended
Reviewed 01/17/2020
I wouldn't recommend you move here. When I first moved here I was excited because I was in a large space for a price below the average market price and I needed that while I was working on my undergrad, but you truly get what you… See More
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Verified Resident 736533 2019 - 2020 Not Recommended
Reviewed 01/15/2020
The stuff at this community are awesome and I love/hate living here I don't appreciate living with bugs I HATE it and I wish they would check each apartment and see how these people are living in these apartments.
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Verified Resident 733248 2015 - 2020 Recommended
Reviewed 01/03/2020
It's been quiet and comfortable here for me at the point of the foothill Apartments Now call the Palm at South Mountain I also would recommend someone else to rent here I've never had any problems with anyone here maintenance have always been very pleasant and… See More
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Verified Resident 732413 2019 Not Recommended
Reviewed 12/30/2019
I was given the wrong apartment at move in, which was extremely rushed and not at all cleaned out. The appliances are all old and don't work well, when I was promised "efficient appliances" so I'm paying close to $1200 monthly for an apartment with the… See More
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Verified Resident 730646 2019 Recommended
Reviewed 12/23/2019
I have no complaints. Just one suggestion: either remodeling the parking space or to label and provide assign parking sports to resident, at least one spot per unit. It is very difficult to find parking in the late afternoon and/or during the weekends.
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Verified Resident 729430 2019 Recommended
Reviewed 12/19/2019
Apartment is great BUT prior to moving in my dishwasher has dirty standing water. Master bathroom tub is clogged. Ceiling fan in living room lights out, light fixtures on kitchen counter. 1 Patio blind broken. Patio screen door broken. Hall sliding doors unable to open. Drawers… See More
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Verified Resident 729124 2019 Recommended
Reviewed 12/18/2019
This was my first time getting an apartment , it was super fast and easy ! The apartments keep getting better and better since they paint them they look much nicer . The only thing is that we don't have assigned parking which is annoying
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Verified Resident 729129 2019 Recommended
Reviewed 12/18/2019
So far so good. Kenya is amazing to work with. The office staff is friendly and polite. My apartment is beautiful and the grounds are wonderful. My daughter and I love it here. We like that there is a playground, a few green mini lots, pools,… See More
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Verified Resident 728363 2019 Recommended
Reviewed 12/16/2019
I like living here overall. I have some loud neighbors & dog rules (breed restrictions & sizes) are not enforced. Need more parking. Good location, lots of shopping, etc nearby. On the bus line. Convenient to freeway, etc.
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Gail_K703 • Resident 2019 Recommended
Reviewed 10/19/2019
Everything is going great except I'm not sure why maintenance is having trouble fixing the leak in my a/c unit. They have been here 3 times and after the visit the leak returns. It is ruining the floor panel which will ultimately need to be replaced.… See More
Palms at South Mountain Manager12/13/2019

While it's great to hear that you enjoy our community we're sorry that you've been having such maintenance issues. We're so grateful that you took the time to provide us with feedback and to bring all of these issues to light for us. Will you allow us to rectify this matter? If you will, we'd appreciate if you took a moment to visit our office so that we may promptly address your concern.

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Resident 2019 Not Recommended
Reviewed 09/30/2019
Been living here a few months. They don't give you the key to check your unit until the actual day you are to move in so no way to check things. Pet hair in carpets, roach problem, blinds falling, unit constantly floods due to what they… See More
Palms at South Mountain Manager12/13/2019

Thank you for your feedback. In order to stay true to the highest ethical standards and principles through our community management operations, we diligently follow the lease contract when assessing fees and/or charges. If you have any further questions about this, we are more than happy to be of service and are always available via phone call or in our office. Again, thank you for taking the time to address these concerns.

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Resident 2019 Not Recommended
Reviewed 09/02/2019
I was shown a different model than my actual unit and was given no options for remediation when I addressed this with the office staff. Conversely, Janice was extremely rude and acted as if I should have known the model wouldn't be a true representation of… See More
Palms at South Mountain Manager12/13/2019

Thank you for your feedback. We are sad to hear about this recent encounter and would like to work to resolve it as soon as we can. It's our top priority to ensure our residents are treated with the dignity and respect they deserve and we apologize for anything less. Will you take a moment to contact our Community Manager, Liz R., directly at [email protected]? They would like to make sure we treat this encounter with the utmost care.

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Verified Resident 682784 2016 - 2019 Recommended
Reviewed 08/19/2019
Staff is cordial hospitable honest and has integrity. Community is well kept for a large place clean and acceptable. Have yet to use the pool area but looks inviting. Can't speak to the work out equipment / room always busy an din use must be a… See More
Palms at South Mountain Manager08/23/2019

Thank you for your 4 Star rating! We would love to have you hang around forever as well!!!

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Verified Resident 681155 2019 Recommended
Reviewed 08/15/2019
Typical apartment living. Palm trees need to be cut. They leave a lot of debris after a windy day. I dont like writing but i need to fill up space to complete this for so blah blag blagh blah blah blah. See More
Palms at South Mountain Manager08/23/2019

Thank you for taking the time to share your comments. We will be addressing the palm trees over the next couple of months so thanks for your patience!!

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Verified Resident 677923 2019 Recommended
Reviewed 08/13/2019
Seems like everything is available. Maintenance was quick and fixed my problem immediately. The office staff was kind and the apartment overall came with everything I needed to live in. I was impressed
Palms at South Mountain Manager08/23/2019

Thank you for your 5 Star Rating! We love our residents!

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Hemomom • Resident 2019 Not Recommended
Reviewed 08/12/2019
Before I move here they told me my apartment was going to be ready.It was a lie.My apartment was not painted properly.The refrigerator was not cooling.The blinds were bent and dirty and not even new.The floor was peeling off.I had a leak and the maintenance show… See More
(Resident Photo) Image of Palms at South Mountain in Phoenix, AZ(Resident Photo) Image of Palms at South Mountain in Phoenix, AZ
Palms at South Mountain Manager08/23/2019

Thank you for sharing your feedback! We are sorry to read that we did not meet your expectations, but would love the opportunity to change your opinion of us. Please stop by or call the office ASAP and tell us how!

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Verified Resident 676582 2018 - 2019 Not Recommended
Reviewed 08/09/2019
It's a great location but the service is terrible. It took 3 weeks for them to change a kitchen light. Also, the community gate is not always functioning. And they are always full of excuses on why they haven't fixed an issue you have requested to… See More
Palms at South Mountain Manager08/23/2019

Thank you for sharing your feedback! We have recently undergone some staffing changes that left us a little short staffed, so repairs were taking longer than usual, so we appreciate your patience! Let us know if there is anything we can do to change your opinion of us, so please stop by or call the office and let us know how!

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Verified Resident 676686 2019 Recommended
Reviewed 08/09/2019
Complex is nice. Front office could be more considerate to people's needs. Maintain is not a trained as they should be. Kitchen appliances are new and updated. Pools and grounds are well kept. Second floors have vaulted ceilings.
Palms at South Mountain Manager08/23/2019

Thank you for sharing your comments! We take them very seriously, so we will review them with our team and strive to improve! Thanks again!

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Verified Resident 675747 2019 Recommended
Reviewed 08/07/2019
I've only lived here for a little over a month now and haven't had the chance to really explore the things like the pool, BBQ . My nephew and I both work all the time. So far tho I'm very satisfied with where I am.
Palms at South Mountain Manager08/23/2019

Thank you for your 5 Star rating! We love our residents!

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Teresa_B953 • Resident 2019 Not Recommended
Reviewed 07/31/2019
Things were broken when we first moved in and took 2 months to get things fixed that should have been done before move in. We kept putting work orders and going in to office and staff said they would get someone to help but no one… See More
Palms at South Mountain Manager07/31/2019

Thank you for sharing your feedback! Please stop by or call the office and speak to Lori, she will make sure your work orders are addressed ASAP! Please call soon!

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Verified Resident 671309 2018 - 2019 Not Recommended
Reviewed 07/30/2019
People in the office are rude and have the slightest idea of what they are doing except for the manager having been waiting over 6 months for them to fix something in my apartment which was broke when I moved in
Palms at South Mountain Manager07/31/2019

Thank you for sharing your comments. We would like to address/resolve your specific concerns, so please stop by or call the office and speak to Lori ASAP! Please call soon!

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Verified Resident 671094 2019 Not Recommended
Reviewed 07/29/2019
My experience living here has been the worst.I just moved July 22 2019 at Point of the Foothills.They told me my apartment was going to be ready July 21 2019.They lie to me.When I went on July 21 2019 to get my keys and sign my… See More
Palms at South Mountain Manager07/31/2019

Thank you for sharing your feedback. We are sorry to read that we did not meet your expectations so please stop by or call the office and speak to Lori so she can address your specific concerns. We hope to hear from you soon!

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Verified Resident 668362 2019 Recommended
Reviewed 07/22/2019
Staff was very friendly and helpful. Staff helped make our move in easy. Keyes were ready move in date. Apartment was clean the day we moved in. It's a very quiet community. Has many food stores and gas stations near by which is very convenient.
Palms at South Mountain Manager07/31/2019

Thank you for your 4 star rating!! We'd love to turn that into 5 stars, so please stop by or call the office and tell us how!

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Verified Resident 665715 2019 Recommended
Reviewed 07/16/2019
Overall I enjoy the apartment complex. There were several things broken/damaged when I moved in and the office was not very quick about fixing it. But they have been helpful in other ways. The amenities are decent. The doors and windows don't seem to be sealed… See More
Palms at South Mountain Manager07/31/2019

Thank you for taking the time to share your feedback! We are truly sorry for the inconveniences you have experienced. We recently had a staffing change in maintenance so we are working to get caught up on pending items now - please stop by or call the office and speak to Lori, she can expedite getting these items fixed. We hope to hear from you soon!

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Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Parking

  • Covered Parking

General

  • BBQ and Picnic Area
  • Balcony or Patio
  • Bark Park
  • Breakfast Bar
  • Business Center
  • Cardio Room
  • Ceiling Fan
  • Disposal
  • Energy and Water Efficient Appliances
  • Faux Wood Floors
  • Fitness Center
  • Free Weights
  • Gated Access
  • Kitchen Pantries
  • Panel Doors
  • Pool
  • Premium Upgraded Units Available
  • Public Transportation
  • Spa
  • Two Tone Contemporary Paint Schemes
  • Vaulted Ceilings
  • Walk In Closets

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    660

  • Available
    Avail.

    N/A

  • Model

    One Bedroom, One Bath

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    940

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom, Two Bath

  • Price

    N/A

  • SQ. FT.

    980

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom, Two Bath

  • Price

    N/A

  • SQ. FT.

    1,006

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom, Two Bath

3 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,200

  • Available
    Avail.

    N/A

  • Model

    Three Bedroom, Two Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing

The Pointe at the Foothills Apartments is a gated apartment community in Phoenix, Arizona, conveniently located near I-10, Loop 202, Superstition Freeway and public transportation as well as minutes away from Downtown Phoenix, Ahwatukee, Arizona Mills Mall, Phoenix Sky Harbor Airport, Downtown Tempe and Kiwanis Park. The apartment community offers covered parking, a resort-style swimming pool, fitness center and is currently undergoing renovations. Our one, two and three bedroom apartments feature gourmet kitchens with energy efficient appliances, private entryways, washers & dryers, walk-in closets, breakfast bars, a private patio or balcony as well as select homes include brushed nickel fixtures, vaulted ceilings, ceiling fans and wood-looking flooring. Call The Pointe at the Foothills Apartment Homes today and see why so many people and their pets like living here!

Management Company: Bridge Property Group

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Palms at South Mountain is a 660 - 1,200 sqft apartment in Phoenix in zip code 85042. This community has a 1 - 3 bedroom, 1 - 2 bathroom. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85040, 85283, 85044, 85041, and 85034 are nearby zip codes.

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Palms at South Mountain

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Management Photos (29)

  • (Manager photo uploaded on 04/19/2019) Image of Palms at South Mountain in Phoenix, AZ
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  • (Manager photo uploaded on 04/19/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 04/19/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 04/19/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 04/19/2019) Image of Palms at South Mountain in Phoenix, AZ
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Resident Photos (22)

  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
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  • (Resident photo uploaded on 01/25/2017) Image of Palms at South Mountain in Phoenix, AZ
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  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
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