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Palms at South Mountain

4424 East Baseline Road, Phoenix, AZ 85042
4424 East Baseline Road, Phoenix, AZ 85042

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Palms at South Mountain

4424 East Baseline Road

Phoenix, AZ 85042

 
 
 
 
 
 

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Ratings & Reviews (318 Reviews)

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Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2020
I turly hate that staff members only do their job good when they want a better GOOGLE REVIEW. Better train employees and management, a member of management shouldn't call a tenant while having another conversation that involves profanity, also members who are also employed shouldn't discuss… See More
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Palms at South Mountain Manager

11/02/2020

Hello, thanks for bringing your concerns to our attention. We take your feedback very seriously and we'll be connecting with our team to ensure everyone is following our protocols. It's important we provide helpful and professional service to all our guests and we're disappointed by your experience. Please reach out to us at [email protected] so we can further discuss these issues. We look forward to hearing from you and hope to make things right.

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2020
There are a lot of dogs in the community. Most are well-behaved, they just run out on their balconies and bark when you walk past. The only problem is the dog poop doesn't really get picked up (by the owners or by groundskeepers/maintenance). The dog park… See More
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Palms at South Mountain Manager

06/08/2020

Hi there, thank you for bringing your concerns to our attention. Although we love our furry friends, we know how important it is to have a pristine community for all residents. We'd like to speak with you more about your concerns and ask that you reach out to our office. Your insight is much appreciated and we hope to connect with you soon.

 Verified Resident 736533vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
The office staff are extremely friendly and nice. I really don't have much to say it's just right for me and everything is well. I love my place. I told my cousin about these apartments I hope she comes here to the community I think she… See More
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 Verified Resident 744647vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
It's extremely close to work. All of the residents are extremely friendly. The maintenance staff is very knowledgeable.........,,,,,,............................... See More
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Palms at South Mountain Manager

02/25/2020

We love our convenient location and we're so happy to know that you love it too! Thanks for highlighting some of the best features of life at The Palms. We're here for you so please don't hesitate to reach out for assistance!

 Verified Resident 741620vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2020
What I pay it's not worth, had I known the complex was a mess I wouldn't have moved in, had I known the parking is horrible I wouldn't have moved and had I known people do drugs in the parking lot and make it feel very… See More
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Palms at South Mountain Manager

02/25/2020

Thank you for sharing your thoughts. Our team is alarmed by your review because we aim to provide a warm and welcoming place for our residents to call their home. We are truly sorry if you feel you've experienced otherwise. Our team would like to know how we can help and turn things around so we invite you to visit our office when you have a moment.

 Verified Resident 741505vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2020
It was somewhat of a rough start as I was assigned a unit different from the one I was shown, but the management got involved and rectified the issue. The soundproofing also needs an upgrade. I can hear everything my upstairs neighbors do and it's frustrating.… See More
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Palms at South Mountain Manager

02/25/2020

We apologize for the rough start. We wished to have been able to prevent that and offer you a smooth transition! Your comfort is key, so please stop by our front office when you have a moment. We'd love to hear your feedback in person and work towards making things right as soon as possible!

 Verified Resident 739625vrp 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/27/2020
We had a lot of trouble when we moved in. The management has changed so it has greatly improved. Unfortunately, the previous team did not keep good records so many of our issues from the beginning seem to have been swept under the rug. The gates… See More
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Palms at South Mountain Manager

02/25/2020

Thanks for reaching out. Our team appreciates the chance to learn about the resident perspective. We apologize if your experience has not met your expectations because we want each of our residents to feel comfortable and at ease in their home. We invite you to reach out to our corporate office to discuss your concerns via [email protected] We look forward to assisting you.

 Verified Resident 738510vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/23/2020
Very easy process and great leasing staff. It only took a day to get approved, when I finally moved in, the leasing staff left a house warming gift for me on the counter. Anytime I go ok into the office, they greet me and make sure… See More
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 Verified Resident 737024vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/17/2020
I wouldn't recommend you move here. When I first moved here I was excited because I was in a large space for a price below the average market price and I needed that while I was working on my undergrad, but you truly get what you… See More
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 Verified Resident 733248vrp 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/03/2020
It's been quiet and comfortable here for me at the point of the foothill Apartments Now call the Palm at South Mountain I also would recommend someone else to rent here I've never had any problems with anyone here maintenance have always been very pleasant and… See More
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 Verified Resident 732413vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2019
I was given the wrong apartment at move in, which was extremely rushed and not at all cleaned out. The appliances are all old and don't work well, when I was promised "efficient appliances" so I'm paying close to $1200 monthly for an apartment with the… See More
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 Verified Resident 730646vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/23/2019
I have no complaints. Just one suggestion: either remodeling the parking space or to label and provide assign parking sports to resident, at least one spot per unit. It is very difficult to find parking in the late afternoon and/or during the weekends. See More
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 Verified Resident 729430vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2019
Apartment is great BUT prior to moving in my dishwasher has dirty standing water. Master bathroom tub is clogged. Ceiling fan in living room lights out, light fixtures on kitchen counter. 1 Patio blind broken. Patio screen door broken. Hall sliding doors unable to open. Drawers… See More
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 Verified Resident 729129vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/18/2019
So far so good. Kenya is amazing to work with. The office staff is friendly and polite. My apartment is beautiful and the grounds are wonderful. My daughter and I love it here. We like that there is a playground, a few green mini lots, pools,… See More
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 Verified Resident 729124vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/18/2019
This was my first time getting an apartment , it was super fast and easy ! The apartments keep getting better and better since they paint them they look much nicer . The only thing is that we don't have assigned parking which is annoying See More
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 Verified Resident 728363vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2019
I like living here overall. I have some loud neighbors & dog rules (breed restrictions & sizes) are not enforced. Need more parking. Good location, lots of shopping, etc nearby. On the bus line. Convenient to freeway, etc. See More
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 Gail_K703 656120vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2019
Everything is going great except I'm not sure why maintenance is having trouble fixing the leak in my a/c unit. They have been here 3 times and after the visit the leak returns. It is ruining the floor panel which will ultimately need to be replaced.… See More
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Palms at South Mountain Manager

12/13/2019

While it's great to hear that you enjoy our community we're sorry that you've been having such maintenance issues. We're so grateful that you took the time to provide us with feedback and to bring all of these issues to light for us. Will you allow us to rectify this matter? If you will, we'd appreciate if you took a moment to visit our office so that we may promptly address your concern.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/30/2019
Been living here a few months. They don't give you the key to check your unit until the actual day you are to move in so no way to check things. Pet hair in carpets, roach problem, blinds falling, unit constantly floods due to what they… See More
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Palms at South Mountain Manager

12/13/2019

Thank you for your feedback. In order to stay true to the highest ethical standards and principles through our community management operations, we diligently follow the lease contract when assessing fees and/or charges. If you have any further questions about this, we are more than happy to be of service and are always available via phone call or in our office. Again, thank you for taking the time to address these concerns.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2019
I was shown a different model than my actual unit and was given no options for remediation when I addressed this with the office staff. Conversely, Janice was extremely rude and acted as if I should have known the model wouldn't be a true representation of… See More
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Palms at South Mountain Manager

12/13/2019

Thank you for your feedback. We are sad to hear about this recent encounter and would like to work to resolve it as soon as we can. It's our top priority to ensure our residents are treated with the dignity and respect they deserve and we apologize for anything less. Will you take a moment to contact our Community Manager, Liz R., directly at [email protected]? They would like to make sure we treat this encounter with the utmost care.

 Verified Resident 556319vrp 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2019
Property cleanliness and constant maintenance issues are a serious problem. Would not recommend. The front gate is often broken. The swimming pool and grounds are filthy. Noise from the street can be heard inside at all times, as well as noise from people outside. Parking is… See More
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Palms at South Mountain Manager

12/31/2018

Thank you for your 4 Star Rating!

 Verified Resident 380287vrp 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/19/2019
It's fine when the gates work. Sometimes they try to permanently close the west side gate (no one can enter or leave through the gate), and we have to complain for them to open it back up. Or it breaks and they leave it open. I… See More
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Palms at South Mountain Manager

08/11/2017

Thank you for your review. We would encourage you to reach out to our office to discuss any current concerns you may have.

 Verified Resident 682784vrp 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/19/2019
Staff is cordial hospitable honest and has integrity. Community is well kept for a large place clean and acceptable. Have yet to use the pool area but looks inviting. Can't speak to the work out equipment / room always busy an din use must be a… See More
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Palms at South Mountain Manager

08/23/2019

Thank you for your 4 Star rating! We would love to have you hang around forever as well!!!

 Verified Resident 681155vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2019
Typical apartment living. Palm trees need to be cut. They leave a lot of debris after a windy day. I dont like writing but i need to fill up space to complete this for so blah blag blagh blah blah blah. See More
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Palms at South Mountain Manager

08/23/2019

Thank you for taking the time to share your comments. We will be addressing the palm trees over the next couple of months so thanks for your patience!!

 Verified Resident 677923vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/13/2019
Seems like everything is available. Maintenance was quick and fixed my problem immediately. The office staff was kind and the apartment overall came with everything I needed to live in. I was impressed See More
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Palms at South Mountain Manager

08/23/2019

Thank you for your 5 Star Rating! We love our residents!

Hemomom • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/12/2019
Before I move here they told me my apartment was going to be ready.It was a lie.My apartment was not painted properly.The refrigerator was not cooling.The blinds were bent and dirty and not even new.The floor was peeling off.I had a leak and the maintenance show… See More
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Palms at South Mountain Manager

08/23/2019

Thank you for sharing your feedback! We are sorry to read that we did not meet your expectations, but would love the opportunity to change your opinion of us. Please stop by or call the office ASAP and tell us how!

 Updated Review
Rating Breakdown
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Features & Amenities

Laundry

  • Washer/Dryer

Parking

  • Covered Parking

General

  • BBQ and Picnic Area
  • Balcony or Patio
  • Bark Park
  • Breakfast Bar
  • Bridge Credit Plus
  • Business Center
  • Cardio and Resistance Equipment
  • Ceiling Fan
  • Controlled Access Gated Community
  • Disposal
  • Energy and Water Efficient Appliances
  • Faux Wood Floors
  • Fitness Center
  • Free Weights
  • Gated Access
  • Kitchen Pantries
  • Panel Doors with Brushed Nickel Hardware
  • Pool
  • Premium Upgraded Units Available
  • Public Transportation
  • Spa
  • Two Tone Contemporary Paint Schemes
  • Vaulted Ceilings
  • Walk In Closets

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $975 - $1,240

  • SQ. FT.

    660

  • Available
    Avail.

    3 Units

  • Model

    One Bedroom, One Bath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,135 - $1,340

  • SQ. FT.

    940

  • Available
    Avail.

    2 Units

  • Model

    Two Bedroom, Two Bath

  • Price
    Price

    $1,141 - $1,454

  • SQ. FT.

    980

  • Available
    Avail.

    3 Units

  • Model

    Two Bedroom, Two Bath

  • Price
    Price

    $1,242 - $1,498

  • SQ. FT.

    1,006

  • Available
    Avail.

    2 Units

  • Model

    Two Bedroom, Two Bath

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,656 - $1,895

  • SQ. FT.

    1,200

  • Available
    Avail.

    1 Units

  • Model

    Three Bedroom, Two Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Bridge Property Group
VIEW 107 COMMUNITIES

The Palms at South Mountain Apartments is a gated apartment community in Phoenix, Arizona, conveniently located near I-10, Loop 202, Superstition Freeway and public transportation as well as minutes away from Downtown Phoenix, Ahwatukee, Arizona Mills Mall, Phoenix Sky Harbor Airport, Downtown Tempe and Kiwanis Park. The apartment community offers covered parking, a resort-style swimming pool, fitness center and is currently undergoing renovations. Our one, two and three bedroom apartments feature gourmet kitchens with energy efficient appliances, private entryways, washers & dryers, walk-in closets, breakfast bars, a private patio or balcony as well as select homes include brushed nickel fixtures, vaulted ceilings, ceiling fans and wood-looking flooring. Call The Palms at South Mountain Homes today and see why so many people and their pets love living here! COVID-19: In light of the Coronavirus concerns we are all faced with, Bridge Property Management's office hours and touring procedures are changing. Please contact the office directly with any questions you may have. Whether you are a resident or a prospective renter, we are confident that we will meet all your needs as a resident and/or facilitate a smooth move-in process for all of you who are looking to join the Bridge community.

Office Hours

  • Sunday: 11:00 AM - 04:00 PM
  • Monday: 08:30 AM - 05:30 PM
  • Tuesday: 10:30 AM - 05:30 PM
  • Wednesday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 11:00 AM - 04:00 PM

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Frequently Asked

What are noise levels like at Palms at South Mountain?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Palms at South Mountain?
The community is rated 3.5/5 stars, signifying much satisfaction on average.

How safe is Palms at South Mountain?
The community is rated 2.8/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.5/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 75% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 99.38 days to their community reviews in the past year.

Who manages Palms at South Mountain?
Bridge Property Management

What is the pet policy at Palms at South Mountain?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Palms at South Mountain Gallery

Manager Uploaded Photos
Floor Plans

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Palms at South Mountain is a 660 - 1,200 sqft apartment in Phoenix in zip code 85042. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $975 - $1,895. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85040, 85283, 85044, 85041, and 85034 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Palms at South Mountain

Provided by Property Management

Management Photos (25)

  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
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  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ
  • (Manager photo uploaded on 12/09/2020) Image of Palms at South Mountain in Phoenix, AZ

Provided by Other Residents

Resident Photos (22)

  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/27/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 09/12/2015) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 01/25/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 01/25/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 03/17/2017) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
  • (Resident photo uploaded on 08/12/2019) Image of Palms at South Mountain in Phoenix, AZ
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