Review History for ConcernedRenter2013

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ConcernedRenter2013

Resident 2011 - 2012

12/28/2012

There are two types of units at Pinewood Village, the super crusty old units that rent for $470 (small one bedroom) and the cheaply remodeled units that go for $670 (large one bedroom). I rented both. I started out with the small one bedroom unit and when I got the key to the apartment it was not move-in ready. The tub badly needed resurfacing and though I wrote it down on the move-in sheet and verbally requested maintenance from the manager (because they don't provide written work orders for the tenants to fill out), it took them a month to get an estimate for resurfacing. Then a couple weeks later when the company showed up to do the job they realized the tub had irreversible damage. In fact it had been leaking into the vacant apartment below causing major water damage. The apartment below had to be gutted and I got a brand new tub in my apartment. I really liked the new shower! It was better than the old shower in the "remodeled" large one bedroom unit I moved into later. The freezer was broken when I moved into the small one bedroom unit. The maintenance guy attempted to repair it once but it just made the refrigerator freeze everything and the back started leaking. The second attempt was made by the electrical maintenance guy and was successful. The toilet wasn't bolted down on one side when I moved in so it was wobbly. That took weeks to get repaired. Fortunately I'm skinny so water didn't splash on me every time I sat down. Honestly the manager and two maintenance guys that worked there when I moved in were very nice and they tried their best. I think the complex was just so old that the small team couldn't keep up with everything. Plus the owner(s) had to okay any costly repair, which slowed things down because there was a middle man between the manager and the owner. They switched managers and one of the maintenance guys, bad move! The new manager was barely ever in the office, where they keep the laundry card machine, and she didn't keep her hours posted. After a month I noticed a pattern, she was in from 10am-3p with a lunch at noon but didn't come in every weekday. Maybe the owner(s) had her managing multiple complexes, who knows, she was terrible at communicating with the tenants! The maintenance guy that came along with her (I think her husband) was unfriendly but at least he showed up to work five days a week at 9am. For some reason it took the new management team two weeks to install a mailbox door for the larger apartment I moved into even though I was in communication with the manager every few days because all my mail was being returned. The biggest downside to this community is that it's in the ------, there's a liquor store directly across the street, which many of the tenants frequent, drug dealers post up at several apartments, and neighbors get into drunken arguments every Friday and Saturday night. Two crack head neighbors knocked on my door to ask me for $5 and $10. IT S NOT SAFE FOR A SINGLE WOMAN AT PINEWOOD VILLAGE. I was walking my dog one night and some drunken guy stumbling back to his apartment followed me to my apartment and tried to nab my little dog! Fortunately he was so drunk he fell on his face when he tried to swipe my dog and when I ran into my apartment to get my boyfriend he stumbled away. It was scary and bizarre. I saw the guy the next day and saw which apartment he went into, so I told the new manager. Amazingly she handled the situation immediately! She said she thought he was the brother of the woman renting an apartment and not on the lease himself. She said she would talk to the sister. I never saw him again. Smaller annoyances- I had to turn down neighbors trying to bum cigarettes off me for the first month until they finally realized I wasn't lying, I really didn't smoke! Many tenants are too lazy to walk to the other trash bin when one is full, so trash piles up outside of one bin every week. Many of the tenants living at Pinewood Village seem to have given up on life and they make the environment ugly and slightly miserable. If your standards are very low, if you're a very patient person and you desperately need a cheap place to live, I recommend the small one bedroom for $470 but save as much money as you can and get away from there as fast as you can!

Review 5 out of 5

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