Review History for anonymous

Pointe at South Mountain Apartments


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anonymous

Resident 2018

9/17/2018

The appointments are nice, decent size, love the area and surrounding community. The staff is the absolute worst. They are unprofessional and unhelpful when it comes to matters they don't want to help you resolve. Some of the girls upfront are extremely rude and un-knowledgeable.
    Manager

    10/17/2018

    Pointe at South Mountain Apartments
    Thank you for your review. While we appreciate your feedback about our apartments and location, we want you to have an overall excellent experience. Recently, there have been a few changes in our staff. We appreciate our residents' understanding and patience in this matter. Having said that, we sincerely apologize if there was any miscommunication with our staff. It was never our intention to make you upset. We can assure you that our Community Manager is committed to our residents and is available when needed. If you have any concern or question, please don't hesitate to reach out to her directly at manager.pointeatsouthmountain@conam.net. Have a great day.
    1.0(1 rating)

    Review 16 out of 116

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