Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 38 days |
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Proximity at Papago
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 38 days |
Hello. Thanks for your review, we welcome all feedback. Proximity at Papago has community policies in place to avoid complaints like this. Our on-site leasing team is very helpful and once they learn about excessive noise complaints or the rare instance of vandalism, they are quick to resolve the situation. Proximity at Papago is a tight-knit community; a place where residents are social and help encourage our community policies. For all scheduled move-outs, our professional on-site staff offers an appointment time. If the resident is not available during operating hours, we provide proper notice in order to enter a resident's apartment home. Once the resident move-outs we complete a secondary inspection and work with the previous resident directly if any issues are present. We do take photos of any issues so the resident knows exactly what was found if there is a concern. Our management at Proximity at Papago offers friendly service, proactive communication and is focused on providing a great living experience for all our residents. Feel free to contact our leasing office directly should you have any further concerns. We are happy to speak with you.
Thank you for your review. We welcome all feedback and strive to make every residents' living experience a great one. Proximity at Papago is now managed by Stellar Residential. Our office team is new to the community, but not new to the exciting apartment industry. They are available to hear your concerns and help solve any issue. Every unit is equipped with a packed terminal air conditioning (PTAC) unit. It is not a cooler. These are energy efficient and easy to maintain. If for some reason our expert service team or vendor cannot find the issue, we can also replace it to ensure your apartment home remains comfortable in our Arizona climate. We hope you give us the opportunity to make Proximity at Papago a great place to be.
We sincerely thank you for the positive review, and look forward to seeing you again soon!
We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (602) 286-6060 so we can work towards a solution. Thank you and have a great day.
We appreciate you sharing your comments. Our residents' opinions are extremely important to us at Proximity at Papago. Happy Friday!
Thank you for your comments and review. For your information a new management company has been put in place which will bring better communication, organization and customer care. If there is another opportunity to rent from Proximity at Papago, we hope you will consider it. Thanks again for your feeback.
It's great to hear from you! It means a lot to us that you took the time to share your thoughts about Proximity at Papago.
Bt4824, we're sorry to hear about your experience in the past. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful improvements!
We are sorry to hear about your experience in the past. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful improvements!
We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!
Thank you for your comments and review. For your information a new management company has been put in place which will bring better communication, organization and customer care. If there is another opportunity to rent from Proximity at Papago, we hope you will consider it. Thanks again for your feeback.
We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!
We appreciate you taking the time to share your experience in the past. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!
We are sorry to hear about your experience. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!
Sorry to hear about your past experience. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!
We appreciate your feedback!
Thank you for the kind feedback!
We regret to hear that you had this experience in the past. We are now Proximity at Papago and professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!
$899 - $909
620
11 Units
1x1
$915 - $975
620
4 Units
1x1r
$999 - $1,019
720
2 Units
2x1
$1,050
720
1 Units
2x1r
A residential community featuring one- and two-bedroom apartment homes in the heart of Phoenix, Arizona. We are located within close proximity to popular shopping, dining and entertainment venues plus we are just minutes away from Scottsdale, Downtown Phoenix, and Tempe! Our gated community offers you room to roam! Soak up the sun in our relaxing pools or enjoy a delicious barbecue with friends in our BBQ/Picnic area. Amenities may include a microwave, washer/dryer, faux-wood flooring, patio/balcony, covered parking, a fitness center, 24-hr availability, package receiving, on-site maintenance and on-site management. Come see what fits you and your four-legged friend. We love pets and have no weight limits! Contact our friendly, professional office staff to schedule a tour today!
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Proximity at Papago