What are noise levels like at Proximity at Papago?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Proximity at Papago?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Proximity at Papago?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 38 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Proximity at Papago, Phoenix, AZ

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	38 days

Ratings & Reviews (18 Reviews)

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Former Resident • 2018 - 2020

04/11/2020

Horribly loud neighbors, drunks out at night singing on microphones, kids vandalizing cars and playing with fire. Staff is rude and shady. I was present during my move out inspection and service manager completed the move out inspection by saying everything looks good and I will… See More

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Proximity at Papago Manager

05/19/2020

Hello. Thanks for your review, we welcome all feedback. Proximity at Papago has community policies in place to avoid complaints like this. Our on-site leasing team is very helpful and once they learn about excessive noise complaints or the rare instance of vandalism, they are quick to resolve the situation. Proximity at Papago is a tight-knit community; a place where residents are social and help encourage our community policies. For all scheduled move-outs, our professional on-site staff offers an appointment time. If the resident is not available during operating hours, we provide proper notice in order to enter a resident's apartment home. Once the resident move-outs we complete a secondary inspection and work with the previous resident directly if any issues are present. We do take photos of any issues so the resident knows exactly what was found if there is a concern. Our management at Proximity at Papago offers friendly service, proactive communication and is focused on providing a great living experience for all our residents. Feel free to contact our leasing office directly should you have any further concerns. We are happy to speak with you.

Former Resident • 2018 - 2019

09/20/2019

When my friends at work asked me how much I paid in my apartment I answered 925 dollars for a bedroom. They told me I was crazy. There was no air conditioning, just a cooler. But that was not the worst, they are so cheaters that… See More

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Proximity at Papago Manager

10/30/2019

Thank you for your review. We welcome all feedback and strive to make every residents' living experience a great one. Proximity at Papago is now managed by Stellar Residential. Our office team is new to the community, but not new to the exciting apartment industry. They are available to hear your concerns and help solve any issue. Every unit is equipped with a packed terminal air conditioning (PTAC) unit. It is not a cooler. These are energy efficient and easy to maintain. If for some reason our expert service team or vendor cannot find the issue, we can also replace it to ensure your apartment home remains comfortable in our Arizona climate. We hope you give us the opportunity to make Proximity at Papago a great place to be.

Javonnie_S • Resident • 2017 - 2019

08/06/2019

I've lived here for almost 3 years and i can honesty things have turned around so much. Lisa and the rest of the staff have seriously had a big part in me staying. When i first moved into these apartments i hated them because there was… See More

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Proximity at Papago Manager

09/08/2018

We sincerely thank you for the positive review, and look forward to seeing you again soon!

Former Resident • 2018 - 2019

06/29/2019

Do NOT live here. The location is great, the rent is on the cheaper side when considering that you have washer/dryer in unit. It is NOT worth it. The staff, especially Lisa, does not care. The buildings are falling apart. Honestly it's a safety hazard and… See More

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Proximity at Papago Manager

07/03/2019

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (602) 286-6060 so we can work towards a solution. Thank you and have a great day.

Resident • 2018

11/01/2018

Im very comfortable where I'm at. My apartment is very cozy. It was a little chaotic for a bit with a lot of raucous, but I am very happy with my new washer/ dryer. The new staff in the office has been nice enough to keep… See More

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Proximity at Papago Manager

11/05/2018

We appreciate you sharing your comments. Our residents' opinions are extremely important to us at Proximity at Papago. Happy Friday!

Prospective Resident • Visited 2018

09/01/2018

My daughter was approved for an apt in July to move August 1st. A week before, the Monday agent informed my daughter that they gave away her apt. to someone who needed to move in earlier and that she would be assigned an upgraded apt with… See More

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Proximity at Papago Manager

02/11/2020

Thank you for your comments and review. For your information a new management company has been put in place which will bring better communication, organization and customer care. If there is another opportunity to rent from Proximity at Papago, we hope you will consider it. Thanks again for your feeback.

Resident • 2018

06/21/2018

I live travel a lot for work and living close to the airport is very convenient for me. The complex is clean, it's gated, I have my own washer and dryer and they are adding a gym. I am happy with the exception of the kids… See More

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Proximity at Papago Manager

09/08/2018

It's great to hear from you! It means a lot to us that you took the time to share your thoughts about Proximity at Papago.

BT4824 • Resident • 2013 - 2014

12/28/2015

Do not move here. If you currently live there make sure to have copies of EVERYTHING. Even have them sign that you returned the keys when you move out. My 60 day notice had a move out day of 6/6/14. In Oct 2015, collections come after… See More

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Proximity at Papago Manager

09/08/2018

Bt4824, we're sorry to hear about your experience in the past. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful improvements!

Resident • 2012 - 2013

12/04/2014

This apartment complex is a total rip off beware dont rent here i repeat do not rent here I had one month t in my lease and decided to move because they wouldnt fix there cheap wall ac unit and they charges me over 3,000 dollars.… See More

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Resident • 2013

11/10/2013

Please, do not rent here. Within the first 3 weeks of being here, water came gushing into our kitchen area from the unit upstairs. I called the front office and emergency maintenance which took several hours to fix ruining the dry wall, paint and food that… See More

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Proximity at Papago Manager

09/08/2018

We are sorry to hear about your experience in the past. We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful improvements!

Resident • 2013

05/09/2013

It takes 30 days to get any type of maintenance issue fixed - even a leak. Water pipes scream through the walls because there is air in them. You have to give a 60-day notice if you are going to move (who does that). They never… See More

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Proximity at Papago Manager

09/08/2018

We are now professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!

Resident • 2013

02/28/2013

I cosigned for my grandson we were looking for the six month lease since his schooling was for approximately the same. Raquel was wonderful until the day we were to finish the paper work, her rudeness sure came out telling us we had to get renters… See More

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09/08/2018

We regret to hear that you had this experience in the past. We are now Proximity at Papago and professionally managed by Avenue5 Residential in 2018. We invite you to come back and see all the wonderful staff and improvements!

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Updated Review

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Leasing:

A residential community featuring one- and two-bedroom apartment homes in the heart of Phoenix, Arizona. We are located within close proximity to popular shopping, dining and entertainment venues plus we are just minutes away from Scottsdale, Downtown Phoenix, and Tempe! Our gated community offers you room to roam! Soak up the sun in our relaxing pools or enjoy a delicious barbecue with friends in our BBQ/Picnic area. Amenities may include a microwave, washer/dryer, faux-wood flooring, patio/balcony, covered parking, a fitness center, 24-hr availability, package receiving, on-site maintenance and on-site management. Come see what fits you and your four-legged friend. We love pets and have no weight limits! Contact our friendly, professional office staff to schedule a tour today!