Review History for anonymous

Proximity at Papago


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anonymous

Resident 2013

2/28/2013

I cosigned for my grandson we were looking for the six month lease since his schooling was for approximately the same. Raquel was wonderful until the day we were to finish the paper work, her rudeness sure came out telling us we had to get renters insurance which she never mentioned before, I didn't argue I got the insurance, she had my grandson sign a one year lease, he signed not readind he trusted raquel, I did not sign that contract and she is still trying to make me the responsible one. Then a lady named linda took over said corperate was goingto make a decision then a month later she told my grandson regional was making the decision' my daughter called for any information and linda said they would have a decision the next day it has been 4 days we left messages sometimes we just get the answering machine . And the apartments are not nice like the one we were shown, none of the appliances are new, when he moved in it was hot he turned the fan on and it almost fell on him, he called and they came a week or more later and it was hot. We walk out and we see and smell the dumpster alongwith all the wild cats and the cat urine smell. I hope no other renter is ever treated as bad as they have and continue to ignore and treat us.
    Manager

    2/11/2020

    Proximity at Papago
    Thank you for your comments and review. For your information a new management company has been put in place which will bring better communication, organization and customer care. If there is another opportunity to rent from Proximity at Papago, we hope you will consider it. Thanks again for your feeback.

    Review 11 out of 18

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