Review History for Verified Resident 653957

Rockledge Fairways Apartments


Updated Review

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Resident 653957

Verified Resident 2018 - 2021

10/8/2021

Probably the worst maintenance experience I have had. I am going on 6 months with a systemic plumbing issue. All I hear is it is our contractor. That's not a very good explanation. Grounds are not well maintained. There are consistently toys littered throughout the grounds. Trees consistently fall down and trash is left everywhere. The office staff is nice, but does nothing. I have never seen them walk the grounds, and all they do is apologize for not being able to do anything.
    Manager

    10/14/2021

    Rockledge Fairways Apartments
    Hi Verified Resident 653957, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please contact us at (480) 893-8079 so we can understand your situation better in order to try and turn your experience around. Thank you, Rockledge Fairways Apartments
    1 Previous Review

    Previous Review

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    Resident 653957

    Verified Resident 2019

    6/18/2019

    Great move in experience, Katie went above and beyond to get me moved in. Apartment was clean, and everything was in working order. Minus one small hiccup with parking, which was resolved in less than 24 hours. Overall this was a great moving experience and the leasing agents here are awesome!
      Manager

      6/19/2019

      Rockledge Fairways Apartments
      We think that Katie is the best and we appreciate having her as part of the team. Glad to hear that we got the parking concern taken care of. There is usually a learning curve with residents when somebody new moves in. If you need to contact the office as you get settled in please feel free to email us a rockledgefairways@greystar.com. This is the email that hits everyone in the office so that no matter when you send it to us, someone in the office will see it in just a short amount of time. We look forward to your stay with us. Have a great week.

      Review 35 out of 277

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