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Saratoga Ridge Apartments

1450 East Bell Road

Phoenix, AZ 85022



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Resident 2007 Not Recommended
Reviewed 09/03/2007
I am not exactly sure where to start with my experience at Saratoga Ridge. We have been living here for three months now, and getting into this place was a nightmare. We moved from across the country, so when we only had one day to find a place to live. We must have been crazy the day we decided to live here. We put our deposits down and chose our apartment(in writing) A day before my fiance and I were heading out for our two day drive, I recieved a message stating that we had a little problem and that they needed to move us to a different location. Of course, our stuff was already in transit to Phoenix. I called the leasing office numerous times and never recieved a call back regarding the "little" problem. Two days later when we arrived they took us to an apartment right behind the main pool that was so dirty and smelled awful. I told them no way was I living there, that was not what I signed a lease for. They told me that they could have an apartment ready for me in a week. I explained that our moving truck, that was costing us thousands would be here in two days. There advice to me was to rent a storage unit for them to deposit our stuff in until our apartment was ready, and then pay even more for someone to come get it out and move it into our apartment. Nobody seemed to care that they cost us a ton of money and an extremely large inconvenience. Everything else you read is true... parking is awful unless you get home by 4pm. The pool has been green the majority of the summer, the airconditioner is extremely loud and has poor ventelation in the bedrooms, our dryer takes three cycles per load to dry, and safety is not a plus for this complex. There was a knife incident right outside my bedroom window and when I told management they really had nothing to say except that they were trying to get more security. They do have two security officers patroling now, but the gate is still left wide open, and I have been approched many times(night and daY) The kitchen is a nice selling point, but I guess you truly get what you pay for. We are counting down the days until we can leave this place.
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