Sierra Pines Apartments

9410 North 31st Avenue, Phoenix, AZ 85051
Resident of this community?
Tell us what you think!

Resident of this community?

Tell us what you think!

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
73%RECOMMENDED
THIS PROPERTY
VS
67%CITY AVERAGE

Ratings & Reviews

OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2017 Recommended
Reviewed 06/30/2017
I've enjoyed living at Sierra Pines. Zach the manager is always around and happy to help out and listen. The other staff are really nice too. The neighborhood was a little rough when I first started living here but its definitely way better now. New Walmart… Read full review
Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Sierra Pines Apartments Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2018 Not Recommended
Reviewed 08/23/2018
At first, the staffs were really nice until you signed the contract, although they let the other people get the cheaper room we wanted although we reserved, so we had to upgrade the remodeling room but still we are okay with 850+ rent because they had… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Kimberly Cecilia Rucker_B • Resident 2018 Recommended
Reviewed 06/20/2018
I have lived here for 5 years so they must be doing something right. I stayed because of my neighbors we are the community we are Serria Pines yeah office folks are great and maintenance do their jobs but i look to my community for security… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Lguprez5 • Resident 2017 - 2018 Recommended
Reviewed 06/20/2018
I've lived at Sierra Pines 3 separate times. Each stay has always been a pleasant one. I've had a studio. It has a good amount of space. The one bedrooms are nice. The complex is fairly quiet. Easy access to the I-17. The office staff are… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2017 Recommended
Reviewed 06/30/2017
I've enjoyed living at Sierra Pines. Zach the manager is always around and happy to help out and listen. The other staff are really nice too. The neighborhood was a little rough when I first started living here but its definitely way better now. New Walmart… See More
Sierra Pines Apartments Manager07/11/2017

Thank you for the positive feedback! Our maintenance team works hard to keep the pool and grounds super clean. We're also excited for the Super Walmart and new retail sprouting up in our neighborhood! We hope you have also enjoyed our renovated gym with new equipment and weights. We look forward to seeing you soon around the property and thank you! - Management

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2015 Not Recommended
Reviewed 06/15/2015
DO NOT RECOMMEND!!!! When we first moved here we were excited office staff was great but now there are some new people who make you feel uncomfortable and yes everything is your fault. The place is infested with bed bugs Never had them before until moving… See More
Sierra Pines Apartments Manager06/20/2017

Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. Since your review, we have renovated the gym with new machines and weights! We hope to see you soon around the property and thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2013 - 2014 Not Recommended
Reviewed 06/02/2014
The worst apartment complex I have ever lived at. The staff is incompetent to say the least, Tina the manager is completely rude. During my lease I had so many maitenance issues which were never resolved in a timely manner. I also found out I was… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2013 Not Recommended
Reviewed 12/18/2013
I agree with one of the other posts...the water was always getting shut off for emergencies or there was no hot water way too frequently. The fitness center was a complete joke (they improved it as my lease ended) but there was no way to change… See More
Sierra Pines Apartments Manager06/20/2017

Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. Since your review, we have renovated the gym with new machines and weights! We hope to see you soon around the property and thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2008 - 2013 Recommended
Reviewed 12/18/2013
I have to disagree with the negative reviews I have lived here for several years and have enjoyed my stay here at Sierra Pines the staff is frindley and helpful. They have painted the buliding Re done the parking lot and fitness center laundry rooms are… See More
Sierra Pines Apartments Manager06/20/2017

Thanks for the positive feedback of Sierra Pines Apartments. Since you last reviewed our property, we have changed management to ensure that our property's high standards are met daily. Our managers are available to address concerns and are eager to make you happy and comfortable on our property. Since your review, we have renovated the gym with new machines and weights! We hope to see you soon around the property and thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
yupp12 • Resident 2012 - 2013 Recommended
Reviewed 09/27/2013
I enjoy living here. The staff is great, I live right across the mall. Very convienent. 10 month's so far, I haven't had a problem. Love it!
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2012 - 2013 Not Recommended
Reviewed 08/27/2013
This is the absolute WORST complex I have ever lived in. People constantly moving out in the middle of the night, drugs all over the place, roaches and bed bugs are a HUGE problem and everything is blamed on the tenant. On the very rare occasion… See More
Sierra Pines Apartments Manager09/09/2013

Dear Anonymous, Thank you for your feedback. We are making and have made several improvements to Sierra Pines throughout the years. We have resurfaced the pools, upgraded interiors and are currently painting the buildings. We do utilize professional screening services and all of our residents must meet the same qualifying criteria. Like you, we do not want to have any pest control issues. If you are experiencing any issues with pests please contact the office. We have a pest control company that comes once per week to treat the interiors and exteriors of the building. If we are unable to answer the phone please leave a message or submit a request on-line. We will respond within 24 hours. Please call us at 602-861-0217 to discuss your concerns. Respectfully, Sierra Pines Management Team

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2012 - 2013 Not Recommended
Reviewed 05/31/2013
Worst living experience ive ever had. The water gets shut off about 3 times a month, of course later in the day when I get home from work and HAVE to shower. Everyone living here is shady. Cops are ALWAYS busting someone for something. Cars and… See More
Sierra Pines Apartments Manager09/09/2013

Please call the office at 602-861-0217 so we can discuss your concerns. We would like the opportunity to address all of the issues that you have listed. Respectfully, Sierra Pines Management

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
daturtle03 • Resident 2013 Not Recommended
Reviewed 05/31/2013
You guys are hilarious!! The problem should have been taken care of when it was girar brought to your attention. Instead I was given attitude from Lorena. how rude and unprofessional. Please do everyone a favor and find other jobs so that you dont make other… See More
Sierra Pines Apartments Manager06/04/2013

Hello Tordis, Like you, we do not want bed bugs in any of our apartments. Because of this, we take a proactive approach to pest control and do have every one of our apartments inspected and certified as pest free by our professional pest control company after each apartment is vacated and prior to it being moved into by any new residents. We do take all pest control issues seriously and know how frustrating and problematic any pest can be. We are sorry to hear that you feel you did not get proper service, but encourage you to contact our office to discuss your apartment and any issues that remain from your time with us. Respectfully, Sierra Pines Management

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
sweetpea1584 • Resident 2012 - 2013 Not Recommended
Reviewed 05/18/2013
When I first moved I was glad to be here now that I've been here while I'm very disappointed I'm also thinking about moving I'm very disappointed in the management here they become very relaxed in the policy I would not recommend these apartments to anyone… See More
Sierra Pines Apartments Manager09/09/2013

Sweetpea1584- We welcome feedback and want to know what we can do to make you satisfied with your decision to move into Sierra Pines. Please call us at 602-861-0217. Respectfully, Sierra Pines Management Team

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2011 - 2012 Recommended
Reviewed 04/04/2013
I LOVED Living at sierra pines, the assistant manager at the time Mike, was so nice ! and paula is amazing. unfortenuatly I fell upon hard times and had to break my lease. They were completely nice about it, and I only received a broken lease,… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2012 - 2013 Not Recommended
Reviewed 04/01/2013
This apartment has horrible customer service! The women that work in the office never answer the phone , you have to call 2 or 3 times or more in a row for them to just answer. I would never recommend this property! The lead manager is… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
E3261985 • Resident 2012 Not Recommended
Reviewed 02/01/2013
Our family moved from Chicago to Phoenix around April 2012, I have to say that living in this complex it's been a very horrible experience! Management it's horrible in customer service! The place it's not safe. Within two weeks of living there my husband's bike was… See More
Sierra Pines Apartments Manager02/04/2013

We pride ourselves on customer service and addressing all concerns in a timely manner. Please call the office and we can review your move- out statement, charges and any questions that you may have. Our fitness key allows you to have 24 hr access to our facility and does require a security deposit. Upon moving in we encourage you complete a move in check list as so we can take care of any issues. In addition all of our applicants must pass a criminal background check and meet all qualifying criteria. We have a courtesy patol and participate in the Phoenix Crime Free Housing program to ensure that we are aware any situations that may arise. Crime has no address but we do everything we can to create a community atmosphere that eveyone can be proud to call home. Please call us at 602-861-0217 to discuss your concerns.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2013 Not Recommended
Reviewed 01/07/2013
I've looked at the latest "reviews" of this apartment complex, most written within 2 weeks in 2012. All "glowing." It just seems odd to me that all of the sudden almost an entire complex would get online and just praise the manager all within a short… See More
Sierra Pines Apartments Manager02/04/2013

We always encourage feedback of any nature from our residents in order to help us improve our customer service. If you have anything you would like to discuss with the office please feel free to call at 602-861-0217 so we can address any concerns you may have. It is always nice recive positive feedback as well so we can continue to make our residents happy.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
tenat12 • Resident 2012 Recommended
Reviewed 10/30/2012
I moved To the Sierra Pines apartments from Las Vegas in March.I have a spacious 1-bed,room.The price is unbeatible for the size of the apt.The managers name is Lorena she is honest,kind,and is conserned of the residentes opinions.I have had the previlige of meeting the maint,supervisor… See More
Sierra Pines Apartments Manager02/04/2013

Daniel- Thank you for the positive feedback. It is always nice to have members of the team recognized for the service they provide. Please know that you can always call the office at 602-861-0217 or stop in to just say hi, enjoy a cup of coffe, rent a movie or acces our internet cafe.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
JennaDawson1113 • Resident 2009 - 2012 Recommended
Reviewed 10/24/2012
I have lived at Sierra Pines for approximatley 3.5 years with my 2 children and by far this is the nicest complex in this area. The rent is very reasonable for a huge floor plan. Whenever I have a problem the office is quick and very… See More
Sierra Pines Apartments Manager02/04/2013

Thank You Jenna- We appreciate you and your residency. We have enjoyed the past 3.5 years watching your family grow. We hope you stay with us for many years to come!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
aj_sparr • Resident 2012 Recommended
Reviewed 10/23/2012
We live in central Maine and we have just sent our only son almost 3000 miles away to attend college.The ladies I have dealt with at Sierra Pines threw this proses have been extremely helpful, kind and willing to go the extra mile to be sure… See More
Sierra Pines Apartments Manager02/04/2013

Thank you for the positive feedback. We understand how difficult it is to make a large move, ecspecially when it is one of your children venturing out for the first time. Please know that you can aways call and ask any questions. Thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
SallyAnn5050 • Resident 2010 - 2012 Recommended
Reviewed 10/22/2012
I love living in Sierra Pines Apartments,because it is really nice,and quit place to live at!! The Mangers are really cool,and awesome,because when I come in the office they say hi to you,and ask you how are you doing!! Than they ask you if you need… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
Resident 2009 - 2012 Recommended
Reviewed 10/20/2012
I will be signing my 5th lease soon. I LOVE living here!!!! All the staff from the office to maintenace are great, always doing their best for making my apartment living a home. My only problem is that I cannot convince them to give me a… See More
Sierra Pines Apartments Manager02/04/2013

Thank you 5 year resident! we appreciate having you live with us and we hope we can be the place you call home for many years to come. Thank you!

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
tgruendell38 • Resident 2012 Recommended
Reviewed 10/19/2012
My and I have really enjoyed living here, he's made a lot of friends, enjoys being outside and really likes the school close by. My neighbors are friendly and I enjoy nightly walks around our apartments. See More
Sierra Pines Apartments Manager02/04/2013

Thank you for the positive review. We strive to provide exceptional service and a community atmosphere. We agree, our location is unbeatable. Having the schools, restauraunts and malls near by is so convenient. Thank you.

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
colebenally • Resident 2012 Recommended
Reviewed 10/17/2012
I Moved here with my daughter in september and we like it so far. The front office people have been so nice and respectful to us everytime we come to the office. I didnt understand somthings about my rent so the manager took the time to… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Score Breakdown
Noise
Maintenance
Safety
Construction
Grounds
Office Staff
JoyceCorrell • Resident 2009 - 2012 Recommended
Reviewed 10/16/2012
My famliy and i have been lioving at Sierra Pines for about four years now. We are very happy here we even started our small famliy here i recomend any one who wants a quite peaceful place to live this is the place.
Sierra Pines Apartments Manager10/17/2012

Joyce- Thank you so much for the kind words. At Sierra Pines we strive to be the best and are excited to be the place you call home. As always, if you have any issues or areas of concern or want to stop by the office to enjoy a cup of coffee or some popcorn and say hi, our team is available 7 days a week. Respectfully, The Management Team at Sierra Pines

How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • Laundry On-Site

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
    Comments: small dogs <40 lbs.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $726

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $911

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $923

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $1,026

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers

There are no questions yet for this property!
Be the first to ask.

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now

Sierra Pines Apartments Gallery

Manager Uploaded Photos
Resident Uploaded Photos

Similar Properties

Image of Pointe Vista  in Phoenix, AZ

Pointe Vista

Phoenix, AZ

Image of Pointe Metro in Phoenix, AZ

Pointe Metro

Phoenix, AZ

Sierra Pines Apartments is an apartment in Phoenix in zip code 85051. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $726 - $1,026. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85021, 85201, 85029, 85017, and 85302 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Sierra Pines Apartments

Provided by Property Management

Management Photos (1)

  • (Manager photo uploaded on 05/30/2018) Image of Sierra Pines Apartments in Phoenix, AZ

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 10/11/2012) Image of Sierra Pines Apartments in Phoenix, AZ
  • (Resident photo uploaded on 06/17/2010) Image of Sierra Pines Apartments in Phoenix, AZ
  • (Resident photo uploaded on 06/17/2010) Image of Sierra Pines Apartments in Phoenix, AZ
  • (Resident photo uploaded on 06/17/2010) Image of Sierra Pines Apartments in Phoenix, AZ
  • (Resident photo uploaded on 06/17/2010) Image of Sierra Pines Apartments in Phoenix, AZ
  • (Resident photo uploaded on 06/17/2010) Image of Sierra Pines Apartments in Phoenix, AZ
  • (Resident photo uploaded on 06/17/2010) Image of Sierra Pines Apartments in Phoenix, AZ
  Back To Top