Review History for k.sloan

Slate Scottsdale


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k.sloan

Resident 2016

11/4/2016

RENTER BEWARE! Maybe the people moving out on the day we were moving in should have been a clue to tell us to get the hell out of there ASAP. They had only been open since March, yet there was someone already wanting to move out of there by June. Where to begin... We had just moved to Arizona from California. We had been in a hotel for over a month at that point and just wanted somewhere we could finally call home. When we first came to tour these apartments, everything seemed nice from just the appearance at first glance. The staff at the front however seemed as if they had no idea what they were doing. We asked to tour one and two bedroom apartments, yet we were only shown two layouts of the two bedrooms. The most expensive ones to be exact. We decided we would try things out at this apartment and sign a lease for a year (we bought out of our lease 3 months in). There were only a few reviews on Yelp at the time, and every single one sounded the same. That these apartments were just like a resort! Oh yeah, definitely just like a resort... The residents are loud, rude and they have no respect or a care in the world for anything. There are beer bottles, Starbucks cups and trash thrown all over the pool and bbq area. Not to mention, it's ALWAYS crowded with a bunch of young adults who are wearing thongs around and jumping around on their large inflatable pool toys. The front doors to the individual apartments are extremely thin, and you can hear EVERYTHING! You have a valet trash service that residents still can't seem to follow the rules for. Cigarettes and dog feces are all throughout the grounds, because apparently it's too difficult to clean up after yourself and pets. On one occasion, someone refused to let us use the elevator and told us to stair it up to the 4th floor. The parking lot is filled with self entitled brats who think they can constantly take up two parking spaces. And forget buying a parking space, because someone else will end up parking there anyways. The apartments themselves have never been lived in before and are brand new. Oh, but that doesn't mean they are built well. It was built for quantity, NOT quality. The countertops already had chips in them in multiple places. There were spots on the wall that had a different color paint than the rest of the wall. There were paint stains on the hard flooring and the carpet. We paid extra for the larger fridge, and the ice maker didn't even work. The handles on the bathroom sink were extremely wobbly and would just fall off. The hot water never worked. I would have the sink run forever, and still it wouldn't get even warm. The doors did not shut or lock how they should have. You could just push the door right open even if it was locked. The garage we paid for, had a huge patch they were supposed to fix, but never did. Oh, and the only outlet in the entire garage is on the ceiling. We had asked for a ladder, yet all they gave us was a small 3 foot ladder... to reach all the way up onto the ceiling. Makes sense right? Living at these apartments and having to deal with the awful residents is what made us want to move back to California. We decided to buy out of our lease, having only been there for 3 months. During this time, is when the staff and managers true colors showed. We had paid the early termination fee and the last portion of the rent. We packed up and moved out on the 29th of September and handed in our keys. We moved back to California and a couple weeks later, we emailed the main manager Michelle asking when we would get our $400 refundable deposit, along with our $150 refundable pet fee... and she said all we would get back is $168. Now that just doesn't make sense to me at all. It states in the lease they are BOTH refundable, yet she is rude and telling us that she isn't going to give us that money back. We have the bank statement to prove how much we paid. Also, on their online rent portal, it shows how much we paid... but now we have no access to it because she deleted everything that was on it. There's also hidden fees, but they don't tell you that either. Living here was a nightmare. RENTER BEWARE!

    Review 10 out of 15

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